HT4623 Upgrade wiped my IPhone software
Help please - upgrade through Itunes has wiped my 4S IPhone. The phone refuses to resore, despite, restarting computer, checking for latest itunes version and numerous attempts. Now unable to restore the phone software, or load anything. Phone is empty.
Thanks for your reply, much appreciated. If you mean holding start buttons down simultaneously, I did try that suggestion earlier. In the end the problem was solved by re-trying on a computer at home. My guess is the security environment at work was somehow blocking the the restore.
Similar Messages
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Hi
Can anyone help me? Since upgrading to v6 of the iphone software the other day, all my contacts have gone, and I can't connect to orange contacts restore to get them back, or access my email. Other web pages seem ok.
When I try to connect to the orange backup app, the connection just times out and says connection error. When I try to access my email it says verify i have put the correct a/c info into mail settings.
Both things were fine before I updated.
Help!
iPhone 4S, iOS 6Caroline
I am having the same problem. Have tried everything I can think of and have bee searcing the community for a solution without any luck. I think I am going to uninstall ios6 if I can figure that out and reinstall.
Good luck! -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7. But when i am trying to upgrade to ios5 it shows the message "my iphone software is 4.2.1 and is the current version". can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download. So please help...Thanks in advance..
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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hi - i have recently upgraded to an iphone and find that when i open my MS Outlook on my computer, the emails that were on the iphone get wiped out. Has anyone got a solution to this problem? I'm sure it's very simple when you know the answer! Thanks.
Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
I had to erase my data to upgrade my iPhone software from an older version. I backed up first, but seem to have lost all my notes. Does anyone know how retrieve my old notes?
Is this the note you are referring to:
Not sure if this can help you.
I checked my notes. They are stored here:
MacintosHD/Users/MYHOME/Library/Containers/com.apple.notes/Data/Library/CoreData /ExternalRecords/
xxxxxserie.of.numbers.probably.yours.are.different/IMAPNote/_records/0/
If I go tot this window on finder and enter Time Machine I can go back and find old notes...
If so, am I doing this on my new hard drive on on the time machine? When I do this on the time machine, what is "my home"? Also, I am unable to find "containers".
If I go to users/jeff/library, then I see components, compositions, contextual, etc, but not containers.
Thanks -
I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
Are you guys facing the same problem?
Let me know your opinions, solutions and even problems.
Thank You !http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808 -
I need HELP switching to iCloud. So many obstacles. . I've upgrade my iPhone software to iOS5 (now I have to get the software in my car upgraded because the iPHone won't play music through the system...another subject.) For iCloud on my Macbook, when I try to upgrade my Macbook software OS 10.6.8 to Lion 10.7.2 (required for iCloud) it says I need "Core 2, Duo, Core i3, i5, i7, or Xeon processor. Does this mean I need a new computer!!! I 2 Ghz Intel core duo is what I have (a 2006, really, macbook -- which I use with a large screen). (How do I find the answer here? -- any answers there would be SOOOO appreciated) thank you!
<Email Edited by Host>It's a bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it. You should not expect people to email you - this is an open forum.
I'm afraid your Mac cannot be upgraded to Lion, and thus is not compliant with iCloud. The only option you have there is to set Mail up manually to access your iCloud email, but the other facilities won't work.
Entering iCloud email settings manually in Snow Leopard or Leopard -
I have one iPhone 8GB. After making un upgrade of iTunes and software of iPhone, it's impossible to use it. There's no service! doesn't acept PIN code! it only makes emergency calls and the image in the iPhone is the sign to connect to iTunes. What can i do to solve it?
Where are you and where did you get the phone. This sounds like a classic symptom of someone who bought an iPhone that originated in the U.S. which was then hacked so it would run on a carrier network other than AT&T... Then, when updating the phone, it becare re-locked to AT&T.
If that's what happened, you now own a paperweight. AT&T will NOT unlock them for any reason.
If this isn't the case, please clarify where you are, what carrier you have and where you got the phone so we can begin troubleshooting. -
I am pretty sure my computor didnt begin lagging until I tried upgrading my Iphone software, it was stuck on "Backing up Iphone" for about an hour, an error occured and I had to reset my computer, all aspects of my computor are extremly slow
Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it. -
I upgraded the iphone software to 4.2.8 and none of the purchased apps would open. I then restored the software and now all those apps are GONE. How do I get them back?
I have EXACTLY the same issue. I would appreciate the response also. Was not prepared for this.
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Today I just update my iphone software to IOS5. I forgot to download pictures that were on my iphone and since the upgrade they are all gone. Is there a way to get them back?
The only restore I can find is from 2010.
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I have a iphone 4 ,version 4.3(8F190), When I click to General settings -there is no software update sign shown .It displays About,Usage, Network etc etc software update is missing.Need help guys! Operating system is 04.10.01(Modem Firmware)
You have to update through iTunes on your computer.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
why every time when im going to install games that cannot be installed and asking for newest version of iphone software, how can i upgrade newest version of iphone software?
Plug your phone into your computer running iTunes. Click on the phone in the left pane of iTunes. Click the "Check for Updates" button on the right.
If you have a 3G, the highest you can go is 4.2.1. -
Hello,
I am trying to upgrade my iOS to version 5 but receive the message noted below ("iTunes could not contact the iPhone software update server because you are not connected to the internet"). I click update on iTunes. My internet works fine. Does anyone know what may be causing this error?Try disabling firewall and virus scanning software
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