HT4623 upgrading to ios 7, cannot connect to apple store to activate iphone
My iphone 5 is connected to my windows 8 PC running the latest version of iTunes. The PC has no connectivity problems. But my iPhone cannot connect to the iTunes store to activate the recentely upgraded phone (to IOS 7). There have been a number of error messages. The latest was as follows:
"We could not complete youre iTunes Store request. And unknown error occured (0x80090304).
There was an error in the iTunes Store. Please try again later"
This has been going on for over an hour.
Is this just an issue with too many people trying to activate at the same time? Which implies that this SHOULD work later. Or is there a problem specific to my phone/software?
Same problem here. Getting used to the idea I probably won't have use of my phone for the rest of the day. My mistake was attempting to eject a USB drive as the software was upgrading on the iPhone (4s). Immediately received an error message and was forced to select Restore iPhone as my only option. After Restore successfully completed getting the phone to factory settings with ios7 loaded, the activation process began. This is where the nightmare took over. Activation needs to contact the Apple Servers via iTunes Store apparently. So, yeah, gonna have to wait until the US is asleep tonight to get through, in all likelihood. Would have been nice had Apple posted a clearer warning to disconnect all other peripherals during upgrade. But with Jobs now dead, there's not as much interest in attempting to simulate how users might break the system before public release. Ah well. Nothing for it now but to wait.
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The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
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http://support.apple.com/kb/TS1368
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Hello Badejackson,
Thanks for using Apple Support Communities.
Please see the article below about how to troubleshoot this error message you are receiving:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
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