HT4623 Upgrading to iPad3 to ios 6.1.3
Please what should I do next, the IOS6.1.3 softwares has been updated, but i could not make use of it again because it only displays iTunes logo. please help urgently
If it's showing the iTunes logo and a cable then you will need to connect it to your computer's iTunes - it sounds like it's gone into recovery mode : http://support.apple.com/kb/ht1808
You should then be able to restore your last backup onto it, or resync your content
Similar Messages
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On upgrading iPhone 4 to ios 6 using iTunes, it returned an unknown error then froze completely with the iTunes icon and USB connector on the screen. Reset didn't work. iTunes doesn't recognize the devise anymore.
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
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I am upgrading my iPad to iOS 7 but the progress bar is at 1/4 position for two hours and not moving forward. Is there any problem with it? What should I do? Thanks.
This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number -
HT4623 i just upgraded my phone from ios 4 to ios 5 but now its not responding at all
i just upgraded my phone from ios 4 to ios 5 but now its not responding at all, its just showing connect to the itunes
If you just updated to iOS 5, then you had to hack it to do so. You can only update to the current version, which is 6.1.2.
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I upgraded my ipad to ios 7 and now it's asking for a passcode. Have no idea what to enter because I never needed a passcode. Connected it to iTunes on my mac but still doesn't work
Hi Lmprettyman,
Thanks for visiting Apple Support Communities.
This article has more information on passcode lock and how to return your iPod to working order:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
All the best,
Jeremy -
I upgraded my ipad3 to the latest ios7.0.2 and the device is "dragging its heels". I need to wait 15secs to logon and it is almost impossible to type a small word. The situation is unbearable and reminds me the first windows phones 6.0!!!
Any suggestions? Can I go back to the initially installed os?
Many thanks in advance,
DioHow to Fix a Slow iPad
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
Double tap your Home button & at the bottom of the screen you will see the icons of all open apps. You may have many open which can possibly cause the slowdown and possibly the loss of wifi. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign.
Cheers, Tom -
After upgrading my ipad3 to ios7 it is asking me for a passcode. I have never had a passcode on my ipad so I tried a few and it is now disabled.
Hi neil161,
This article contains instructions on what to do if your device is disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Take care,
- Ari -
I have just upgrade my Ipad3 to IO6 and for some reason the youtube app just gone disappeared. Please help!!
The YouTube app is not included in iOS 6. You will either need to try one of the YouTube apps from the store (there is an iPhone optimised app from google, and other people have said that they are working on an iPad version), or try accessing the mobile version via Safari : http://m.youtube.com (you can create a home screen shortcut for the site)
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My iphone 3gs recently stopped allowing me to use certain apps and refuses downloads of other apps, saying all require ios 5. No software update button appears in settings.Can I update/upgrade my 3gs to ios 5?
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPhone to the computer, open iTunes. Then select the iPhone under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
How do I upgrade my iPod to iOS 4.3
How do I upgrade my iPod to iOS 4.3? it wont let me download any new apps and half of them dont even work anymore and it has erased all of my pictures
To update
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
A 1G iPod can go to iOS 3.1.3
A 2G to 4.2.1
A 3G to 5.1.1
A 4G to 6
Identifying iPod models -
ITunes wont upgrade my iPhone 4 iOS software.
Hi. I recently updated my itunes to ver 10.2.1
I am now using a 16GB iPhone 4 but i used to have an iPhone 3GS.
I didnt have any problems with my 3GS but for some reason I can't download the iOS 4.3 software using my iTunes for my iPhone 4.
I tried using other iPhone's with my PC but it seems that the iTunes in my PC is the problem because the other phones can download the iOS 4.3 using other computers.
I tried reinstalling iTunes but that didn't solve the problem.
So what I did to upgrade my phone's iOS is I downloaded the iOS from a website and then i held the SHIFT key before clicking update in iTunes.
Now my iPhone is running iOS 4.3 but I would feel a lot better if someone can tell me how I can get my iTunes to download the iOS directly from Apple.
I did the network connectivity diagnostics test and this the result:
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1318
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 001AABD8031DE710
Current user is not an administrator.
The current local date and time is 2011-03-25 09:21:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1C7CE0E9-6C03-487F-8195-7EB997D1152F}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {B23564F5-2E4D-428B-9770-198DE4043347}
Description: Broadcom NetLink (TM) Fast Ethernet
IP Address: 192.168.0.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Mar 25 08:38:07 2011
Lease Expires: Fri Apr 01 08:38:07 2011
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-03-25 09:15:18
Can someone tell me what I can do? It seems that the main error here is that the connection to the firmware update server was unsuccessful. How can I fix this?Either you missed some antivirus/antispyware software you have forgotten, you have some other software monitoring disk/internet usage, or your ISP is interfering with your net usage.
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After upgrading iPad 2 to iOS 7 , cannot open new tabs in safari . When pushing on " " , Safari close the application .
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
hi ive upgraded my itouch to ios 6.1.3 but it keeps crashing ounce i put my passcode in is there a way i can fix this? one of my friends mentioed downgrading it but the only way isnt supported by apple so i dont feel safe with it so plzz help me.
it has worked fine no problems till i updated it i tried restoring itwith my old backup but it doesnt move the ios back so it just keeps on craching when i try to unlock itTry:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Downgrading the iOS is not supported by Apple -
Can't upgrade ipod touch to ios 5 beta 2?
Hi everyone! I recently tried to upgrade my firmware from ios 5 beta 1 to ios 5 beta 2 (I have a developer account, paid the $99 and everything).
The upgrade to beta 1 from 4.3.3 was pretty much flawless. When I tried to upgrade to ios 5 beta 2, it seemed to work until the last step, at which point the ipod touch was off and could not be turned on. When connected to a computer, it said it was stuck in recovery mode. I couldn't switch my firmware in Organizer any more, not even back to beta 1.
I restored down to 4.3.3 again cause I figured it would wipe the whole thing and let me upgrade back to beta 1 at least. That much worked, I have an ipod with 4.3.3 on it.
Now when I try to upgrade back UP to beta 2 or even beta 1 again, I get this error: "Could not allocate buffer (file exists)" and the ipod goes back into recovery mode, and I must again restore down to 4.3.3.
What file is this, how can I delete it, and how can I upgrade again to beta 2? This ought to be the last time I need to upgrade with a wired connection, since all updates from Beta 2 onwards are OTA as far as I know.
I was quite fearful of "bricking", but a friend who is far more familiar with the inner workings of the ipod touch than I am has assured me that since the computer detected it in recovery mode, it wasn't a lost cause.
I was originally attempting the install from a slightly older version of Xcode, which is probably the root cause of this problem and I am now kicking myself.
Thanks for the help!Please use the confidential forums created for this purpose:
iOS 5 beta -
HI, I recently upgraded my operating system IOS 5.0.1 on an iphone 3gs. My question is, how do I get the text messaging preview to just pop up so that I can see the name only when the lock screen is on? The conventional ways of doing this, such as using turning off the SMS preview under the "passcode lock", well that option no longer exists, or if it does, I'm somehow missing it.
When I go to the "messages" setting under settings on my phone, I still don't see an option of turning it off.
If I can just get the name of the person sending the message, as I had it before, I'd be happy.
Help!That option still exists in Settings > Notifications > Messages > Show Prview (OFF) and View in Lock Screen (ON). Here's how to configure your Notifications and Notification Center for iOS 5: http://iphone-and-i.blogspot.com/2012/01/how-to-customize-notification-center-in .html
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