HT4623 we cannot get past the screen that says ios6 - then it goes to connect to itunes please help

Please help we have the iphone 4 and phone is just serching, we then have ios6 on the screen and then goes to connect to itunes, my parents have a pc but my dads itune details are coming up on itues we do not want to confuse the issue and loose our data on either phones, what can i do?

hello

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HT4623 i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

i cannot get past the screen that shows the itunes icon and the usb plug, and my computer wont see my phone

Restore the device.

I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?

I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?

http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7
or
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7

HT1430 I just got my Ipad and I turned it on and I am at the screen that says "Choose a Network" Other or Connect to iTunes It won't let me go any further - What do I do now?

My husband and I just bought a new Ipad 2. We turned it on and we are on the screen that says "Choose a Network" we would like to choose one of the free Wi-Fi networks but we cant go any further. We have tried tapping the button on the bottom but nothing happens - What do we do now?

Connect it to your computer via the supplied sync cable and restore.

How do i get past the screen that shows itunes icon and connection cord?

How do i get past the screen that shows itunes icon and connection cord?

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software

I have an Apple Configurator install that wont recognize an iPad when I attach it via USB. I cant prepare it or refresh it. It was supervised. I get an error message that says "policy does not have correct profile data". Please help!!!

I have an Apple Configurator install that wont recognize an iPad when I attach it via USB. I cant prepare it or refresh it. It was supervised. I get an error message that says "policy does not have correct profile data". At some point there was a mismatch between the profile on the iPad and the MAC server. The profile on the MAC server has been deleted and the iPad has been erased and reset to default. I need to be able to get Configurator to recognize this device to prepare it for deployment and issue Apps to it. Please help!!

Run the application 'Terminal.app' which you will find in '/Applications/Utilities' on your Macintosh.
Type this into it: defaults delete com.apple.configurator PreprationSavedPolicyDefaultsKey
Hit the return key.
If you get no error message, it worked, and you can quit the app.

HT1923 With the new update, the itunes wouldn't install. I uninstalled everything. When I click to download itunes, it goes to the screen that congratulations on your download but nothing is downloaded. Please help.

I had issues with the new update to itunes. I did as the website instructed and uninstalled all components.
I went back to download and it acts like everything has downloaded
by stating congratulations but nothing had downloaded.
Please help/.
I need the itunes on my desktop (PC_)

Hi there, to authorize a computer, you open up itunes, and at the very very top lefthand corner, there will be a little window. Click on that, and it will present you with a list of options. From there, you go to the third option down, which says "Itunes Store," hover over it with your mouse, and it will give you another set of options. From there, you can see the two options, "Authorize" an "Deauthorize computer. Just click on "Authorize," enter in your apple ID and password, and your computer will be authorized! Hope I helped, ~Samuel

HT1535 i cannot get to a screen that says library and my IPOD only shows 1 song when there are many more. My IPOD does not show upas a adevisw under my, or any other name really ready to toss it out the door.

I can't get my IPOD NANO to update my libreary onthe new itunes webset. It will no recognize my older musis, it shows noting to selece onthe right side of sreen to select musid, shows nolibrary, mostly shows nothing. Really frustrating. any help would be appreciated

You can only sync to one computer/iTunes library. To make this your syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

I cannot get past the password screen

I cannot get past the password screen, I've tried resetting it but it tells. Me I'm not an allowed user

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

Another iBook cannot get past the grey screen with spinning gear

I have read the other posts on iBooks not starting up. I too have used Onyx recently but this was to cure the problem of a freeze. Now start up cannot get past the grey screen. PRAM has been zapped and safe mode will not work. Worse, the CD drive will take CDs so cannot go back to start up disk.
Bizarrely, a visit to the Apple Store and the iBook started no problem. System was reinstalled using archive option and various health checks apparently showed no problems. But then got back home and again start up froze at grey screen with spinning gear. I have left it on this for over 15 minutes but to no avail. I have tried to connect to another ibook using T key to get target mode. I'm not sure if I am doing this right. I have started up working iBook plugged in the firewire to both machines and then started up ailing iBook holding down T key. 2nd iBook wont start at all.
Any suggestions?

An Archive and Install will preserve you user settings and data. You will need a minimum of 5 GB free on the hard drive to perform an A&I; you can reduce the space required by about 1 GB by selecting the option to install language support only for the language you use (assuming you don't need multiple languages).
However, after seeing your other post (BTW, it'll be easier to keep track if relted issues are in the same thread), you do not want to try an A&I if Disk Utility is reporting anything about 'could not be repaired'. Doing so will would ensure problems down the road, if it worked at all. It's possible for one disk problem to mask another. Whenever Disk Utility (or any other repair utility) reports making repairs, it's good practice to repeat the repair until it reports no problems found or it becomes clear it cannot repair the disk.
DiskWarrior has an excellent track record at repairing problems that Disk Utility cannot (especially Disk Utility versions prior to OS X 10.4.2).
If the drive cannot be repaired, you may be able to keep it by doing an erase install with the write zeros (one pass) option. That will update the hard drive firmware record of bad disk sectors to avoid using. If there are only a few bad sectors, that may let you keep using the hard drive for several more years. An erase install will do just that to your data, through. If you have access to another Mac with either a large amount of free disk space of a DVD burner, you can try using the other Mac as host and the eMac as target in FireWire target disk mode. You can run the host's copy of Disk Utility on the eMac hard drive, and hopefully be able to mount the emac HD so that you can back up the data in your Home directory.

I cannot get past the password screen on my old laptop - I'm entering the password I always used and it is not working

I am trying to log on to an old laptop and I cannot get past the password screen - I'm using the password I always used and it is not working. Even the clue doesn't help. Is there anything I can do. The last time it was turned on the apple staff transferred data to my new laptop. Help

If the old Macbook(?) has Snow Leopard 10.6 installed, and you have that retail install disc or the system disc of the current (base level) system on it, you could use the installer disc as a boot volume and use the utilities on the booted install disc to reset the password. It should be a menu option in the booted Install disc, way short of any effort to re-install anything. And if your computer can do this, the same DVD has Disk Utility, to check/repair the Mac HDD.
What OS X version do you have, & what MacBook, etc is that?
Good luck & happy computing!

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.

Have a look here...
http://support.apple.com/kb/TS1389

HT4718 I cannot get past the restore screen

So, big problem. I have had to replace my logic board. Following this, using Mountain Lion, my mac was unusable, just beach ball on every click. I did restore Mountain Lion, but no change. I cannot restore from time machine as I get an error message saying restart. Now, I cannot get past the restore screen, no matter what keys are held at startup. If I hold the option key at startup, I get the recovery disk and back up showing, neither of which can be used.
In short, I'm stuck, any help appreciated!

If you successfully restored the iPod to factory settings/new iPod (went through all the steps without errors), then time for an appointment a the Genius Bar of an Apple store.

I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care.

HT4623 we cannot get past the screen that says ios6 - then it goes to connect to itunes please help

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