HT4623 We're sorry, we are unable to continue with your activation at this time.
after I connected itune, my iphone lost imei now how can i atcive my iphne plz help me i need my iphone and i love apple iphone
still i have a massage in itune :We're sorry, we are unable to continue with your activation at this time.
Possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.
Similar Messages
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HT4623 We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.----How to fix this issue while setting up the iphone for the new ios?
If you don't have a SIM card in the phone, you must put one in. It's required for activation.
If you do, then your phone was probably hacked to unlock it from the original carrier. Contact them and see if they will unlock it. If they will not do so, then you can't use that phone. -
Telefonumu fabrika ayarlarına döndürdükten sonra etkinleştirme yapamadım. itunes'e bağladığımda böyle bir hata alıyorum ; We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care. Ne yapmalıyım
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care. what is this thing?i try to upgrade my ios to 6.1 from 5.1.1,after i do this,i cant connect to iTunes although i had and have a internet connectionThis message indicates that your phone was hacked or jailbroken to unlock it.
Then when you updated/restored your phone it locked back up to the original carrier.
Only the carrier that the phone is locked to can unlock it. -
HT4623 Hello Management, Whenever i try to upgrade my Iphone it Brings this massage "We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.
You are not talking to management here. No one here is an employee or representative of Apple. We are all users and this is a user to user forum.
The message you describe is usually presented when a phone that has previously been jailbroken, hacked or otherwise been altered in an unauthorized manner. If this applies to your phone you will have to find help elsewhere. The terms of use of this forum prohibit discussion of unauthorized altered devices. -
am update my iphone 3gs ios4.1 to ios 6.0.1 using itunes when update comleted itunes show a message Were sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care! pls help me pls
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>
About=>Carrier? -
i have some software problem, so i resear my moble through i tunes after install factory settings i got this message, we are sorry we are unable to continue with your activation at this time, please try again later or contact customer care. no i cant don any thing with my phone.
Is your phone jailbroken or ever been hacked?
Was it previously locked to a different phone carrier than the current one your on now? -
Assist to help on my iphone when trying to restore and update. Is state "We're sorry, we are unable to continue with your activation at this time". How am i going to restore back? As my iphone unable to use now.
Which version of the app Cydia are you using?
Has your iPhone been jailbroken? -
i keep getting "we're sorry we are unable to continue with your activation at this time" after updating to 6.1.2 although that i never gailbroken the device and my Host file is clean and i did many upgrades before without a single issue?
and here is below a copy from the output of pinging gs.apple.com
Pinging gs.apple.com.akadns.net [17.171.36.30] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
i don't have a single issue with the firewall or antivirus or internet connection.
please help me.do you think what are say is logic???? i have no problem with the government to block the access only for me while all the other can activate it and works fine!!!!!
i have two iphones & ipod & ipad everything is working fine except this one....
please i need an expert to solve APPLE issue. -
I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or cIf the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.
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when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
I can't sync music to my iphone. It just says "We're sorry, we are unable to continue with your activation at this time."
I am in exactly the same problem here as this person. Exactly the same problem.
No, it was not jailbroken. And now because it's in this loop, there's no ability to restore and such on itunes as the only option now is ever 'eject'. -
I have ipad 2
Win I tray to upgrade to iso6 it gave me this massage after finish
we're sorry we are unable to continue with your activation ay this time
customer care
so what I can doIf you don't know exactly where it came from, then odds are you have a hacked, gray market phone.
Call AppleCare and give them the serial number. They should be able to tell you if it's carrier locked in their database. If it is, the only hope of it ever working again would be to get the original carrier to authorize unlocking it. If they won't, it's a brick. Even if they do, there's a chance it may never activate properly again because of the hack. -
Now update ios 6.1 through itunes, but it is not activating
We're sorry, we are unable to continue with your activation at this time.This frequently occurs when the phone has been hacked or jailbroken. Was your phone jailbroken before trying to update? If so you'll have to go elsewhere for assistance because the terms of Use for this forum prohibit discussing support for jailbroken phones.
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