HT4623 what do i do if my iphone got disconnected while upgrading?

i was upgrading my software to the new ios 6 when a family member disconnected the iphone halfway while it was upgrading. now the phone only shows the black screen with the silver apple on it and it wont shut off or continue upgrade when connected again. what do i do to fix this problem? does anyone have any ideas?

Do not try to charge it or turn it on.
Let it dry for a week or so, then try it.
If that fails, then it is time for a new phone

Similar Messages

  • IPhone 3G Disconnected while upgrading. Now it is not working!!

    Hi.
    I have attempted to upgrade my iPhone 3G from 3.1.2 to iOS 4.1.
    This is exactly what happened:
    - Since I had an old iTunes version on my Win XP laptop, I had to uninstall and install the newest version (10) of iTunes.
    - I connected my iPhone to iTunes, and it automatically detected that I need to upgrade (!!!), so I hit update
    - After downloading the 4.1 OS for my iPhone, it started extracting the update
    - After extracting the update it validated it with Apple server
    - After that the iPhone restarted and it started to install (no progress on the progress bar, though!!)
    ==> I am not sure at this point if there was an accidental disconnection or not!!!
    -- The iTunes gave an Error and the iPhone is not functional anymore
    Now, the iPhone only runs in DFU mode, and requires to be connected to iTunes
    When I connect it to iTunes, it says that it needs to restore it.
    When I try to restore, it gives me Error code 3014.
    I have googled this error code, but it is not working
    I tried to upgrade to an older firmware, but it gives me Error Code 9 in iTunes.
    One more thing I notices:
    Every time I try to upgrade, and right after it gives the error in iTunes, I get a windows error that an application called "MDCrashReportTool" has encountered a problem and needs to be closed and that I need to send a report to Microsoft (The regular windows send/don't send dialog!!!)
    Please help me with this, as I am extremely worried about my iPhone!!!

    Any suggestion could help, even if you think it would not

  • My iphone 4s got stuck while upgrading IOS to 7.03. How do I fix it?

    My iphone 4s got stuck while upgrading IOS to 7.03. How do I fix it? It has stuck more than 3 hours.

    Connect the device to the computer and iTunes and follow the information in this support document http://support.apple.com/kb/HT1808

  • I have an iPhone 4S and while upgrading to OS 8.3, I noticed that all my contacts are gone.  Can I connect to my iMac OS Yosemite 10.10.3 and transfer contacts directly onto my phone?

    I have an iPhone 4S and while upgrading to OS 8.3, I noticed that all my contacts are gone.  Can I connect to my iMac OS Yosemite 10.10.3 and transfer contacts directly onto my phone?

    Hey there denise.ca,
    I see that you have a question about one of the functions of USB syncing. To answer your question, yes, you can sync contacts from your computer to your iPhone using USB syncing and iTunes:
    Info: Sync your contacts and calendars.
    Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support
    https://support.apple.com/en-us/HT201253
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My iPhone got locked while updating to IOS via my laptop. How can I restart my phone

    My iPhone got locked while updating to IOS via my laptop. How can I restart my pihone?

    Thank you Roger Wilmut. I am grateful for your response.
    I bought the iPhone new and set up by myself. I still remember apple id details. The problem is that while the update was on, I needed to enter my apple id on the phone to complete the update my screen lock has been activated. Now the phone only displays the iTunes logo and the USB cable being inserted. But I can still access my the phone contents through my laptop. I need to force the phone to restart. How can I do that?  mind you I have pressed the home and power buttons together for a couple of minutes. It will only display the apple logo for a few seconds and then return to the iTunes and USB cable display. Maybe the phone is hanging. So please help me.
    Thank you very much

  • HT4623 What is the cost to replace iPhone speakers

    What is the cost to replace iPhone 4S speakers

    Clean the dock connector with a soft, dry brush.  Clean out the headphone jack.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    Deciding that a hardware issue exists before doing basic troubleshooitng is just jumping to conclusions.

  • HT4623 what do i do when my iphone is locked an says no service to hook it up to itunes?

    what do i do when my iphone is locked an says no service?

    no it pops up for an emergency call an when i click out of that it just show the itunes thing an a cord going to it.

  • HT4623 what do u do if your iphone wont activate after u update it

    what do u do if your iphone wont activate after u update it

    You contact the carrier it's locked to and see if they will unlock it for you.  Activation problems are almost always due to the fact that the phone was hacked to unlock it instead of being legitimately unlocked.
    Of course, this can also happen if you're trying to activate it without a SIM in it. You can not activate the phone without a SIM.

  • HT4623 WHAT DO I DO IF MY IPHONE HAS THE APPLE PICTURE WITH A LOADING CIRCLE?

    I WANTED TO KNOW WHAT DO I DO IF MY IPHONE SCREEN IS BLANK AND ONLY HAS THE APPLE PICTURE WITH A LOADING PICTURE ON IT??

    Hold down the Power and Home button until your screen goes black and the Apple logo reappears. When you see the Apple logo, release the buttons and wait to reboot.

  • HT4623 what is the latest firm for iphone 3gs

    I want to upgrade the firm on my iphone 3gs. What it the latest firm upgrade for this phone? Am i will be able to get all those cool feature with the latest upgrade

    Not all features are available but you can update to IOS 6.1.3 for your iPhone 3GS.

  • HT4623 What do I do if my iPhone freezes during the update?

    My iPhone froze on the apple screen and wont change. What should i do?

    Will it work with any approved Apple carrier sim
    If so it is unlocked or hacked
    (if you try to update iOS and it locks to a carrier it is hacked )

  • HT4623 What's the latest version for iPhone 3, is it able to use what's app?

    Thanks

    The last version of iOS an iPhone 3G can run is 4.2.1. Whatsapp, as it says on the page in the iTunes Store, requires iOS 4.3 or later.
    Regards.

  • HT4623 what is 3004 error during updating iphone

    i have downloaded the ios 7 but during updating it is giving error of 3004. plz guide me

    https://discussions.apple.com/thread/4034118

  • What do you do when you iphone 3gs freezed while it was resetting it?

    I tryed reseting my iphone 3gs but it freezed! i been staring at the apple icon for about a hour! What do i do? please help.

    Re-boot it. Hold power and home until the Apple logo appears.

  • HT4623 iPhone got stuck while updating

    hey
    i have iphone 5 and I ve tried to update its iOS to latest version through iTunes but while updating it showed some unknown error, because of that now my iPhone is stuck and can't be updated.
    kindly guide me how to turn it On now as whenever i try to switch it on it shows to attach it with iTunes and doesn't go ahead.
    urgent!!!

    See: If you can't update or restore your iOS device
    What was the unknown error number? That's really critical information for troubleshooting.

Maybe you are looking for