HT4623 What do I do if my iPod doesn't have a Software Update option?

i just looked up on your page how to update my iPod and it said to go to Setting -> General -> Software Update. But I don't have a Software update option on my settings.

First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.

Similar Messages

  • HT4623 My Ipod doesn't have a 'software update' button

    I want to update to the lastest IOS but my ipod doesn't have a 'software update' option. Are there no other ways to do this?

    To update
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • HT4623 My ipad 2 doesn't have the software update option. What should I do?

    My ipad 2 doesn't have the software update option. What should I do to upgrade my ipad to ios 5. I can not use or download most of the apps.

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (81253)

  • HT4623 WHAT IF MY I PHONE DOESN'T HAVE A SOFTWARE UPDATE OPTION?

    what if my i phone doesnt have the software update option?

    Use the Update option in iTunes. Automatic updating isn't available until you have installed iOS 5.

  • HT4623 My iPhone doesn't have the software update option. What do i do?

    I'm trying to download the iOS 5.1 but i dont have the software update option, what should i do?

    If you have IOS 5 or later, go to Settings > General > Software Update >
    Doing it on computer, you need the latest iTunes. Connect and select iPhone in iTunes, Summary page , click the Check for Update button.

  • HT4623 What if it doesn't have a "software update" Option in General?

    I'm trying to update my Ipod Touch but in the instructions it says to go onto the "Software Update" option, but mines doesn't have that. What shall I do?

    Try a manual install using the instructions here. You have to know your iPod model/generation to select the correct download
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    A 1G iPod can go to iOS 3.1.3
    A 2G to 4.2.1
    A 3G to 5.1.1
    A 4G to 6
    Identifying iPod models

  • HT4623 my ipod does not have the software update option

    When I connect to itunes to update my ipod it tells me my ipod is updated but when I try to download an app it tells me I need to update to iOS 5. How do I fix this problem?

    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. That requires a Mac with OSX 10.6.8 or later
      Identifying iPod models
    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • HT4623 What if it doesn't have the software update option in my general settings menu?

    I can't update my software to the new iOS because there is no option to update software in the menu on my iPod touch

    To update
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 3.1.3
    A 2G to 4.2.1. Requires iTunes version 10.X
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later
    Identifying iPod models

  • HT4623 hi! i have an ipad2 64gb ios 4.3 and i want to upgrade it. the settings portion of my ipad doesn't have the "software update" option..is there any other way of updating it?

    hi! i have an ipad2 64gb ios 4.3 and i want to upgrade it. the settings portion of my ipad doesn't have the "software update" option..is there any other way of updating it?

    You need to connect to iTune (computer) to update software
    http://support.apple.com/kb/HT4972

  • HT4623 I have an iPod with iOS 4.2.1 and would like to up date version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

    I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

    You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?

  • HT4623 I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category.  Is there somewhere else I need to look in order to get iOS updates?

    I'm trying to update my ipod iOS...when it says to go into "Settings/General/Software Update", I don't have a "Software Update" option in my General category.  Is there somewhere else I need to look in order to get iOS updates?

    Updating from the ipod itself is a feature of ios 5 or later.
    You would need to update as always.  Turn on computer, open itunes, connect ipod.
    The first gen ipod will only go to 3.1.3

  • HT4623 My general settings page does not have a software update option, any ideas on what to do?

    My general settings page does not have the software update option on it does anyone know what I need to do? Was trying to update iOS

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to follow the second part of that article and update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972
    If it's a first gen iPad then it should be update to iOS 5.1.1, if it's an iPad 2 (or 3) then it will update to iOS 6 (so you will lose the built-in YouTube app and the Maps app will change).

  • HT4972 My ipad2 does not have the software update option in the settings environment. Please what do I do?

    Hello, I have an ipad2 with iOS 4.2.7 but am trying to update it to a 5 or so. The problem is that the"settings" environment on my pad does not have the "software update" option. Please what do I do to enable me update my iOS? Any help would be appreciated. Thanks

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4623 I do not have the software update option to update my iPad to ios5, is there any other way to update?

    I can not seem to update my iPad. To use certain apps I need ios5, however I do not have the software update option to do so. Is it possible to update my iPad any other way?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 I have an ipad2 16GB but i don't have the software update option in it so how do I update it to iOS.5

    I want to update my ipad216GB to iOS.5 but i don't have the software update option in it so how do I update it to iOS.5

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

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