HT4623 What do I do when my iOS and iTunes both need to be updated?

Computer doesn't recognize iPad because has old iTunes version.  And can't update iOS on ipad thru computer.  Hat do I do?

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    What do i do when the usb and the itunes logo show up?

    Connect the iPod to your computer and restore via iTUnes
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  • Hi i was wondering, my iphone(iOS 7.0.3) cant sync or cannot be read on my itunes(11.1.3.8) on my windows 8.1. So i was wondering if anyone knew when will windows and itunes be compatible officially? or is there another way to fix without waiting?

    Hi anyone can help? Cause i cannot sync my iphone(iOS 7.03) on my itunes(11.1.3.8) on windows 8.1? I heard that it is because windows 8.1 and itunes 11.1 " ain't compatible. So i was wondering if anyone knew when will they be compatible or is there another method without me doing much"harm" to my itunes or windows? Please your help is most wanted!!!

    I have 8.1 and iTunes and its working. My cloud doesn't so I had to remove the 'sync contacts and calendar to the cloud' and to back to the old say, but I just synced my iPad and iPos (both running 7.0.3) last night and it worked.
    There are features with 8.1 that may be messing things up. For example there's a setting when you upgrade to 8.1 where you can turn off the automatic install of drivers. With devices, every time the iOS and iTunes updates there is a new driver to make your device visible on a computer. If you turn off that auto install then you may have blocked your computer from getting that driver.
    In addition, with iOS7 there came the 'do you trust this computer' which is a choice you have to make on your device. If you tell your device no, then it may have issues connecting to your computer.

  • I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

    I just got the Itunes update. So frustrating. I will be trying methods on this forum to save my library and re-install the older version of ITunes. What was Apple thinking when they developed and released this mess?

    Apple is more likely to see your comments if you send feedback via:
    http://www.apple.com/feedback/itunesapp.html
    =Downgrading from iTunes 11 to iTunes 10.7=
    You may be able to go back with Time Machine but this may involve restoring other items too (https://discussions.apple.com/message/20441404).  Alternatively:
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    Quit iTunes.
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    Replace the iTunes 11 application with iTunes 10.7.  Simply dragging the application to the trash may not work. Lion (OSX 10.7) and newer systems have iTunes integrated into the operating system and deleting is a bit more involved.  Two ways to do this are:
    1.  Use the shareware Pacifist utility (http://www.charlessoft.com/) to install iTunes 10.7 including all associated system files. Details at http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
    2. Check this reference on how to delete the iTunes application itself:
        Delete iTunes in Mac OS X 10.7 Lion - http://osxdaily.com/2011/09/13/delete-itunes-in-mac-os-x-10-7-lion/
        After deleting the application there may be other files that need downgrading too. See the note about error -42408 at the end of this post. You may want to tuck these away somewhere safe until you have completed the installation of iTunes 10.7.  I have not tested this but ideally if newer versions are not found then the installer will put in the old versions. This may include these files in /System/Library/PrivateFrameworks/ which apparently get updated by iTunes 11:
    AirTrafficHost.framework
    CoreFP.framework
    DeviceLink.framework
    iTunesAccess.framework
    MobileDevice.framework
    After doing one of the two procedures above you will have to rescue the most recent old iTunes library from your iTunes > Previous Libraries folder. Rename it "iTunes Library.itl"  and replace the existing one in the iTunes folder. A newer version of iTunes irreversibly updates your library file so you have to replace it with the old one or you will get an error message. Note, this will revert your library to the version at the time of the upgrade and you will have to update any changes made since.  See:
    https://discussions.apple.com/message/20401436 - turingtest2 11/2012 post on rebuilding empty/corrupt library from previous iTunes library file after upgrade/crash.
    iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451
    Other issues:
    - https://discussions.apple.com/message/20432309 - solution to mobile devices saying they need to be restored after downgrading
    - If you encounter error -42408:
    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - including specific error codes.
    Alternatively, check https://discussions.apple.com/message/20441424 which requires you have a Time Machine backup (though possibly if you remove the newer version of these files old ones may be installed with the iTunes 10.7 installer - untested).  A  variant of this is at: https://discussions.apple.com/message/20448184
    - Persistent "Show in iTunes Store" arrows after downgrade - https://discussions.apple.com/thread/4567064

  • I am continually getting error -69 when syncing iPad Air with latest iOS and iTunes versions. Any suggestions?

    I am continually getting error -69 when syncing iPad Air with latest iOS and iTunes versions. Any suggestions?

    Try Googling "sync without iTunes".
    There are free alternatives and there are not so free alternatives.
    Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
    Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

  • Listen, I bought today in Israeli society is based IPhone 4 version of 4.3.5 What I want to upgrade to IOS 5 ITUNES Legally, but it gives me error 3194 What do you do?

    Listen, I bought today in Israeli society is based
    IPhone 4 version of 4.3.5
    What I want to upgrade to IOS 5 ITUNES
    Legally, but it gives me error 3194
    What do you do?
    Please Contact me
    [email protected]

    Thanks for reply,
    It's truely a disestar for me to kill my phone myself by so called bloody upgradation.
    Iwish I have not upgraded.
    I baught it from here in Bangladesh and now I’m ina mess to get at least a minimum support.
    Thanks for your valued suggessions but it didn’tmade any difference to my situation.
    So now I have an ipod in the price of an iPhone4. Crap.
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  • What does it mean when screen lightens and when restarted it is pink, then grey and then normal

    what does it mean when screen lightens and when restarted the screen is pink and then grey and then normal..also the screen is slow to come up when i first open the laptop cover. thanks, lapapple

    Reset PRAM.  http://support.apple.com/kb/PH4405
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • HT1766 what's the difference between the icloud and itunes when installing back up

    what's the difference between the Icloud and Itunes when installing back up???

    Backing up using iTunes stores your backup locally on your computer. Using iCloud stores your backup on Apple's servers. If you never backup your computer(bad idea), iCloud would be a better choice. Read more here:
    http://support.apple.com/kb/HT1766

  • Hi. what do I do when the tablet and mobile is showing the desktop version?

    Hi. what do I do when the tablet and mobile is showing the desktop version?

    Hi
    thank you.
    The "redirect from desktop" is checked in Site Properties.
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  • HT201210 what do you do when the 'cord' and the 'itunes' symbol come up on your screen?

    what do you do when the 'cord' and the 'itunes' symbol come up on your screen?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • Since upgrade ios  and iTunes can't access homeshare on ipad

    Since upgrade ios and iTunes can't access homeshare on ipad. I see 'share', when using music app on iPad. I click on it and then select my MacBook Pro. Circle starts goes half way the stops. My Apple TV works great. So iTunes on MacBook must be set up right.  Videos app is similar, the circle just spins and spins. My wifi is an apple airport. I beginning to think I have invested badly. I have signed out and in  again of home share on iPad and MacBook  as advised. I have read and re-read. Is there a solution?

    Hello Gary,
    Thank you for the details of the issue you are experiencing with Home Sharing.  It sounds like you are not able to access iTunes from your iPad using Home Sharing.  I found an article with steps that I think would help with this issue.
    I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • OS, iOS and iTunes Compatibility

    I have some iOS and iTunes updates available, but since all my gear is older, I'm getting hesitant about performing the updates due to compatibility concerns and "end-of-life" issues. I've tried searching out to see what is compatible with what, but for the life of me, I can't seem to find a straight answer anywhere, and I'm generally quite successful in my internetting.
    I currently have a 2GHz Intel Core 2 Duo 17" iMac with OS X 10.7.5, running iTunes 11.1.5 (which wants to update to 12.0.1), which is cross-synced with both an iPhone 4 (with it's final OS of 7.1.2) and an iPad 2 running iOS 7.1.1 (which wants to be 8.1).
    I can't seem to find any reference as to which versions of what are compatible with everything else. If I update iTunes to 12.0.1, will it still work properly with my poor old iPhone? If I update my iPad to 8.1, will it still be compatible with iTunes 11.1.5? If I update my iPad to 8.1, will it cause syncing issues with the older iOS on my iPhone? Any insight would be greatly appreciated.

    I currently have a 2GHz Intel Core 2 Duo 17" iMac with OS X 10.7.5, running iTunes 11.1.5 (which wants to update to 12.0.1), which is cross-synced with both an iPhone 4 (with it's final OS of 7.1.2) and an iPad 2 running iOS 7.1.1 (which wants to be 8.1).
    Nothing is “cross-sync’d”.
    advices are simply sync’d with iTunes.
    If I update iTunes to 12.0.1, will it still work properly with my poor old iPhone?
    Yes.
    If I update my iPad to 8.1, will it still be compatible with iTunes 11.1.5?
    You would now be running iTunes 12.
    If I update my iPad to 8.1, will it cause syncing issues with the older iOS on my iPhone?
    No. iDevices don’t sync with each other.

  • HT201359 Please how do I update my iOS and iTunes?

    Please how do I update my iOS and iTunes?

    Welcome to the Apple Support Communities
    See > http://support.apple.com/kb/HT4623
    To install the latest iTunes, open Help > Check for Updates, or download iTunes 11.0.1 > http://www.apple.com/itunes/download

  • What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

    What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

    Try and force iPad into Recovery Mode:
    1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    2. Connect USB cable to computer, leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • Problems with credit card or removed credit number and itunes doesn't let you update/download already purchased items - what is that about?!

    I took my credit card number off b/c I was having problems with it and I was waiting for a new card , and itunes would not let me update and already purchased apps and TV seasons! What is that all about?!

    I just called the 1-800-My-Apple and the said there is really nothing they can do about it. They said I had an outstanding payment of $8.54 (or something like that), I said I know b/c of the problem I am having with my bank, but NO previous completed purchases should have anything to do with this outstanding payment . It should not keep me from being able to update or download previously completely paid apps, TV Shows, or movies - they are mine, and I paid for them. I submitted a complaint.. that just isn't right!

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