HT4623 What happens if the Software Update option is not there in the General Settings?
When downloading Apps on to my iPad it tells me that I require iOS 5 or higher, and yet there is no facility I can find to upgrade the iOS.
There should be Software update option in General Settings but there isn't, and there doesn't appear to be a download facility in iTunes either.
Rather confused?
Any help would be good
Update to IOS 5 or higher
http://support.apple.com/kb/HT4972
Similar Messages
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HT4623 the "software update" option is not visible in my general settings
Hi-I am trying to update the software of my iphone 4 (which I have never done) and the "software update" option is not visible in my general settings. Any suggestions??
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
The software update option is not available under my general tab...now what
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
I have an iPad 2 w/wi-fi, 16 GB. I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???
Judi126 wrote:
... "Software Update" option is not there???
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
hi! i have an ipad2 64gb ios 4.3 and i want to upgrade it. the settings portion of my ipad doesn't have the "software update" option..is there any other way of updating it?
You need to connect to iTune (computer) to update software
http://support.apple.com/kb/HT4972 -
HT4623 Why does my iPhone 4 not have the Software update option when I go into the settings?
Why does my iphone 4 not have the Software update option when I go into my settings to get updates?
That was made available in iOS 5. To update, you may need to connect to iTunes
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HT4623 Software update option is not in my i pod settings
Software update option is not available on my I pod
That is only a feature of iOS 5 or later...
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
Hi ,
I have a new iphone 4s and since i have baught , the new software update badge does not show on the settings app icon in my phone ,
Though the new update shows in the software update menu.
Any idea how to make the icon show the badge ???Software Update option is only available if you have IOS 5 or above.
Your iPhone 3G IOS 4.2.1 is the end of line, there's no more update for this model. -
HT4623 When I click into general, the software update option is not available?
I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4972 -
I have an iPhone 3G, and cannot update my iOS. In the General tab, "Upadate Software" is not even there. It just goes from "About" to "Usage". When I try to update on iTunes, it always remains the same. iOS 4.2.1. Any suggestions? (My PC uses Windows XP). Also, my WiFi has completely quit working. Works fine on the other iPhones in the house, as well as the XBox 360, so I am sure it's my phone. I tried everything I could think of, including restoring the iphone to factory settings & then updating, but no luck. Thank you! for any help you can give! I plan to get an iPhone 5, but wasn't ready to do it quite yet. Hopefully my phone can be rescued until I'm ready.
That is the highest you will be able to go with 3g. You need 3gs or 4 to go any higher (multi processors and more memory needed). Version 4.2.1 marks the end of your updates for that device.
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how do i update the software on an iphone 3gs when the software update option is not in the settings on the phone?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
I have been trying to download some apps and it tells me I need to update my iPad. The software update tab is not there in my settings, Why?????
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
HT4623 My iPhone doesn't have the software update option. What do i do?
I'm trying to download the iOS 5.1 but i dont have the software update option, what should i do?
If you have IOS 5 or later, go to Settings > General > Software Update >
Doing it on computer, you need the latest iTunes. Connect and select iPhone in iTunes, Summary page , click the Check for Update button. -
HT4623 My ipad 2 doesn't have the software update option. What should I do?
My ipad 2 doesn't have the software update option. What should I do to upgrade my ipad to ios 5. I can not use or download most of the apps.
Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
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