HT4623 What happens if the Software Update option is not there in the General Settings?

When downloading Apps on to my iPad it tells me that I require iOS 5 or higher, and yet there is no facility I can find to upgrade the iOS.
There should be Software update option in General Settings but there isn't, and there doesn't appear to be a download facility in iTunes either.
Rather confused?
Any help would be good

Update to IOS 5 or higher
http://support.apple.com/kb/HT4972

Similar Messages

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    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 The software update option is not available under my general tab...now what

    The software update option is not available under my general tab...now what

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
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    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
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  • HT4623 How can I update ios if "software update" option is not showing on the page "General"?  On my Iphone, it only show "About" and "Usage" next to each other.

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    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
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    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
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    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
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         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • HT4623 hi! i have an ipad2 64gb ios 4.3 and i want to upgrade it. the settings portion of my ipad doesn't have the "software update" option..is there any other way of updating it?

    hi! i have an ipad2 64gb ios 4.3 and i want to upgrade it. the settings portion of my ipad doesn't have the "software update" option..is there any other way of updating it?

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    http://support.apple.com/kb/HT4972

  • HT4623 Why does my iPhone 4 not have the Software update option when I go into the settings?

    Why does my iphone 4 not have the Software update option when I go into my settings to get updates?

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  • HT4623 Software update option is not in my i pod settings

    Software update option is not available on my I pod

    That is only a feature of iOS 5 or later...
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • The software update badge does not show on the settings app on iphone 4s?? How to fix it?

    Hi ,
    I have a new iphone 4s and since i have baught , the new software update badge does not show on the settings app icon in my phone ,
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    Any idea how to make the icon show the badge ???

    Software Update option is only available if you have IOS 5 or above.
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  • HT4623 When I click into general, the software update option is not available?

    I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?

    Welcome to the Apple Support Communities
    See > http://support.apple.com/kb/HT4972

  • HT4623 The software update option is not on my phone.  It just goes from "about" to "usage".  I have an iPhone 3G.  Every time I try to update it on iTunes, nothing changes.  I have version 4.2.1, no matter what I do.  Any suggestions?

    I have an iPhone 3G, and cannot update my iOS.  In the General tab, "Upadate Software" is not even there.  It just goes from "About" to "Usage".  When I try to update on iTunes, it always remains the same.  iOS 4.2.1.  Any suggestions?  (My PC uses Windows XP).   Also, my WiFi has completely quit working.  Works fine on the other iPhones in the house, as well as the XBox 360, so I am sure it's my phone.  I tried everything I could think of, including restoring the iphone to factory settings & then updating, but no luck.  Thank you! for any help you can give!  I plan to get an iPhone 5, but wasn't ready to do it quite yet.  Hopefully my phone can be rescued until I'm ready.

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  • HT4623 how do you update software when the phone does not have the software update option in settings

    how do i update the software on an iphone 3gs when the software update option is not in the settings on the phone?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
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    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 The software update tab is not in my settings but I can't download certain apps as I need to update ???????

    I have been trying to download some apps and it tells me I need to update my iPad. The software update tab is not there in my settings, Why?????

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
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    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4623 My iPhone doesn't have the software update option. What do i do?

    I'm trying to download the iOS 5.1 but i dont have the software update option, what should i do?

    If you have IOS 5 or later, go to Settings > General > Software Update >
    Doing it on computer, you need the latest iTunes. Connect and select iPhone in iTunes, Summary page , click the Check for Update button.

  • HT4623 My ipad 2 doesn't have the software update option. What should I do?

    My ipad 2 doesn't have the software update option. What should I do to upgrade my ipad to ios 5. I can not use or download most of the apps.

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (81253)

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