HT4623 when i go in general then software update option is not coming?

when i go in general then software update option is not coming? i am unable to istall whats up..? it comes that update to ios 4.3. but in my phone software update option is not coming

An iPhone 3G can't be updated past 4.2.1.
(93404)

Similar Messages

  • HT4623 When I click into general, the software update option is not available?

    I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?

    Welcome to the Apple Support Communities
    See > http://support.apple.com/kb/HT4972

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 when i go into general settings software update does not come up as one of the options what do i do?

    please help me!

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • HT4623 in trying to update my new ipad, i follow directions of settings- general-then software updates.  Mine has no software updates listed.  How do I proceed?

    I am trying to update my new ipad and in following the directions of "settings"- "general"- then software update, there is no software update listed.  How do I proceed to update?  Many games for my kids need at least ios.5.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • HT4623 The software update option is not available under my general tab...now what

    The software update option is not available under my general tab...now what

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 the "software update" option is not visible in my general settings

    Hi-I am trying to update the software of my iphone 4 (which I have never done) and the "software update" option is not visible in my general settings. Any suggestions??

    The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases - you may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • HT4623 How can I update ios if "software update" option is not showing on the page "General"?  On my Iphone, it only show "About" and "Usage" next to each other.

    How can I update iOS 4.2.1 to the latest iOS if "software update" option is not showing on the page "General"? On my Iphone, it only show "About" and "Usage" . Please help.

    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • When i got to general and software update, the update wont show up and it sais searching for update forvever. Help?

    when i got to general and software update, the update wont show up and it sais searching for update forvever. Help?

    Hi spolinski1,
    Thanks for visiting Apple Support Communities.
    You may find the tips in this article helpful with completing your iOS update:
    Resolve issues with an over-the-air iOS update
    http://support.apple.com/kb/TS4431
    Best Regards,
    Jeremy

  • HT4623 Software update option is not in my i pod settings

    Software update option is not available on my I pod

    That is only a feature of iOS 5 or later...
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 What happens if the Software Update option is not there in the General Settings?

    When downloading Apps on to my iPad it tells me that I require iOS 5 or higher, and yet there is no facility I can find to upgrade the iOS.
    There should be Software update option in General Settings but there isn't, and there doesn't appear to be a download facility in iTunes either.
    Rather confused?
    Any help would be good

    Update to IOS 5 or higher
    http://support.apple.com/kb/HT4972

  • HT201656 i am trying to update my iphone 4 to ios 7 but i can not see general then software update

    i am trying to update my iphone 4 to ios 7 but i can not see general then software update

    Update it as described in this article; devices running an iOS version prior to 5.0 can't be updated straight from the device and must be updated from iTunes on a computer. It will be updated to the newest iOS release supported by the device’s hardware, which is iOS 7.0.4 for an iPhone 4.
    (97574)

  • HT4623 my ipad 2 doesnt have a software update option! How do I get one?

    My pad doesnt have the software update option in general settings, Just wondering how  would down load it onto my ipad!!  So right now i cant use netflix really want to watch some movies! Thanks!

    What you're talking about is a feature that comes with iOS5, the ability to update over the air. If you don't see it then your device is likely running iOS4.something.
    In that case, you way to update is to hook your iPad up to the computer you nomally sync with and update the software that way.
    You will need to update your iTUnes to 11.1, it's required for iOS7. THen I suggest you do a full sync and backup of your iPad. THEN follow the prompts to download and install iOS7.

  • HT4623 My iPhone doesn't have the software update option. What do i do?

    I'm trying to download the iOS 5.1 but i dont have the software update option, what should i do?

    If you have IOS 5 or later, go to Settings > General > Software Update >
    Doing it on computer, you need the latest iTunes. Connect and select iPhone in iTunes, Summary page , click the Check for Update button.

  • HT4623 If I don't have a software update option, does that mean I cannot update to iOS 5?

    I do not have a software update option in my settings.  Does this mean I cannot update my iOS version?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972

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