HT4623 When I go to settings/general...I f

I am trying to update IOS.  When I go to Settings/General...I do not have a heading of SOFTWARE...
Any suggestions?

Settings>General>Software Update is only available on iPad with IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

Similar Messages

  • HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

    When we go to Settings>General, we do not have an option for Software Update...only About and Usage.  How do we update the system on our iPad?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 When I go to settings general, there is no prompt for "software update". How do I update my iPad?

    When I go to settings > general, there is no prompt for "software update." how can I update my iPad?

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 When I go to settings General, software update is not one of the options. Now what do I do to update  my phone?

    When I go to settings>General, software update is not one of the options. Now what do I do to update  my phone?

    Read the entire article.
    Not just the first part.
    It tells you how to update via itunes:
    Learn about iOS: How to update your iPhone, iPad, or iPod touch 

  • HT4623 When I go to "Settings General", there is no option for "Software Update".  What do I do now?

    I am attempting to upgrade my iPhone OS from 4.2.6 to OS 5.  I followed the online directions, but when I go to "Settings > General", there is no "Software Update" option as they describe.  I need to upgrade the OS in order to use a credit card swipe accessory for customer purchases.  HELP !!!

    iOS 4: Updating your device to iOS 5 or later

  • HT4623 when i go to settings general update settings dose not appear . how can i update my phone

    when i go to settings<general< update settings dose not appear
    how can i update my software /

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (81448)

  • HT4623 when i go to settings general    i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    when i go to settings>general>   i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    Since there is no "Software Update", you are not yet up to iOS 5.  That is where that feature was introduced.
    So your only choice is to use iTunes to update your software.

  • HT4623 When I go to settings general, there is absolutely no option on screen that says "software update". Where to next?

    Unsure how to update, as of course I need it to run certain apps. My I pad has never prompted me to do so either.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 When I click on settings,general there is no software update option. Am unable to update or buy books from bookstore..appreciate help. Using iPad

    Using iPad. Having trouble with settings and trying to update. When I click settings, then general, I do not get the option to update software.  Need to update iOS from 4.1 to 6. Also unable to purchase iBooks. Thanks much

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • HT4623 When I go to settings general NO SOFTWARE UPDATE OPTION, HELLLPPP!!!!

    Cannot find the option in settings, it's a work I pad, could it be blocked?

    It is likely you are running a version of iOS older than 5 (to check: Settings App > About> version). If that is the case, you will need to connect to a computer running a current version of itunes to upgrade iOS. The ability to update over WiFi was not introduced until 5.

  • HT4623 When i go to Settings General there is no option for software update.  Can anyone tell me how to update from 4.2.6

    Can anyone tell me how to update from 4.2.6? 

    Check to make sure you don't have two firewalls (i.e. a Windows firewall and one on your router).
    If that's not it, you may need to dig deeper ... like temporarily changing your router's DNS to use Google's DNS or OpenDNS instead of your ISP's DNS.  Or maybe open up a certain port on your router (not sure which one that would be though, sorry).  Or, if your computer is connected to the internet over wi-fi, try connecting to your router (or modem) via Ethernet, I heard of that solving a problem like this (though I can't confirm if that was real).

  • HT4623 My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.

    My iPad 2 has no " software update " when I go to settings/general. How can I get iOS 5 in this case ? Thank you.
    <E-mail Edited by Host>

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings General ...there is no words like Software Update....any help pls -thnx

    Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings > General ...there is no words like Software Update....any help pls -thnx

    Thanks Niel
    My current version says it is 4.2.1 (BC148)
    I wanted to install Skpe and update new version of Whats App , but it prompts up ....Upgrade to IOS 5 , so if i go to iTunes , could you tell me step by step , how i should do that..
    Thanks in advance

  • I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings general about the network tab says unavailable. how can i fix this

    I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings>general>about the network tab says unavailable. how can i fix this

    Can you make and receive calls and texts? If you can, I wouldn't worry about it. If you can't, you may need to call Verizon. However, try this first. The 4S has a Vodafone SIM card in it for foreign travel. Try taking the SIM out and doing the *228 again. Once it activates properly, you should be able to put the SIM back for safe keeping. It's not used in the U.S.

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