HT4623 When I go to settings general NO SOFTWARE UPDATE OPTION, HELLLPPP!!!!

Cannot find the option in settings, it's a work I pad, could it be blocked?

It is likely you are running a version of iOS older than 5 (to check: Settings App > About> version). If that is the case, you will need to connect to a computer running a current version of itunes to upgrade iOS. The ability to update over WiFi was not introduced until 5.

Similar Messages

  • HT4623 I have an iPad2 w/ wi-fi, 16gb.  I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

    I have an iPad 2 w/wi-fi, 16 GB.  I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

    Judi126 wrote:
    ... "Software Update" option is not there???
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 When I go to "Settings General", there is no option for "Software Update".  What do I do now?

    I am attempting to upgrade my iPhone OS from 4.2.6 to OS 5.  I followed the online directions, but when I go to "Settings > General", there is no "Software Update" option as they describe.  I need to upgrade the OS in order to use a credit card swipe accessory for customer purchases.  HELP !!!

    iOS 4: Updating your device to iOS 5 or later

  • HT4623 When i go to Settings General there is no option for software update.  Can anyone tell me how to update from 4.2.6

    Can anyone tell me how to update from 4.2.6? 

    Check to make sure you don't have two firewalls (i.e. a Windows firewall and one on your router).
    If that's not it, you may need to dig deeper ... like temporarily changing your router's DNS to use Google's DNS or OpenDNS instead of your ISP's DNS.  Or maybe open up a certain port on your router (not sure which one that would be though, sorry).  Or, if your computer is connected to the internet over wi-fi, try connecting to your router (or modem) via Ethernet, I heard of that solving a problem like this (though I can't confirm if that was real).

  • HT4623 in trying to update my new ipad, i follow directions of settings- general-then software updates.  Mine has no software updates listed.  How do I proceed?

    I am trying to update my new ipad and in following the directions of "settings"- "general"- then software update, there is no software update listed.  How do I proceed to update?  Many games for my kids need at least ios.5.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    You can no longer update to iOS 6.x, or down grade the iOS.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    Go into the iPad's Settings.
    Locate and tap "General" from the menu on the left.
    The second option from the top is "Software Update". Tap this to move into the update settings.
    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    After canceling the dialog box, iTunes should automatically sync with your iPad.
    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    From the iPad screen, click on the Update button.
    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • HT1414 I set up my newly received IPhone 4, connected to my wi-fi, then turned it off.  I now want to turn it on and turn off bluetooth, but when I go to settings, general, none of the options respond.  I touch them and nothing happens.

    I set up my newly received IPhone 4, connected to my wi-fi, then turned the connection off.  I now want to turn it on and turn off bluetooth, but when I go to settings, general, none of the options respond.  I touch them and nothing happens.  I tried resetting the phone but that doesn't work either.  If anyone can help me resolve this, I'd really appreciate it.   Does Apple have a chat or live help available?

    WiFi is turned ON/OFF in Settings > WiFi not Settings > General
    Try Settings > General > Reset > Reset network settings.
    Also read this: http://support.apple.com/kb/TS1559

  • HT4623 when i go in general then software update option is not coming?

    when i go in general then software update option is not coming? i am unable to istall whats up..? it comes that update to ios 4.3. but in my phone software update option is not coming

    An iPhone 3G can't be updated past 4.2.1.
    (93404)

  • HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

    When we go to Settings>General, we do not have an option for Software Update...only About and Usage.  How do we update the system on our iPad?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 When I go to settings general, there is no prompt for "software update". How do I update my iPad?

    When I go to settings > general, there is no prompt for "software update." how can I update my iPad?

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • HT4623 When I go to settings General, software update is not one of the options. Now what do I do to update  my phone?

    When I go to settings>General, software update is not one of the options. Now what do I do to update  my phone?

    Read the entire article.
    Not just the first part.
    It tells you how to update via itunes:
    Learn about iOS: How to update your iPhone, iPad, or iPod touch 

  • HT4623 when i go to settings general update settings dose not appear . how can i update my phone

    when i go to settings<general< update settings dose not appear
    how can i update my software /

    Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
    (81448)

  • HT4623 When I go to settings/general...I f

    I am trying to update IOS.  When I go to Settings/General...I do not have a heading of SOFTWARE...
    Any suggestions?

    Settings>General>Software Update is only available on iPad with IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • HT4623 when i go to settings general    i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    when i go to settings>general>   i have not found any update option .... in iphone 3gs.. what should i do??? i m unable to update through itunes,

    Since there is no "Software Update", you are not yet up to iOS 5.  That is where that feature was introduced.
    So your only choice is to use iTunes to update your software.

  • HT4623 When I click into general, the software update option is not available?

    I want to update my software on my iPod touch but when I click into Settings, then General, there is no Software Update option. How do I fix this?

    Welcome to the Apple Support Communities
    See > http://support.apple.com/kb/HT4972

  • HT4623 how do you update software when the phone does not have the software update option in settings

    how do i update the software on an iphone 3gs when the software update option is not in the settings on the phone?

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

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