HT4623 When I go to "Settings General", there is no option for "Software Update".  What do I do now?

I am attempting to upgrade my iPhone OS from 4.2.6 to OS 5.  I followed the online directions, but when I go to "Settings > General", there is no "Software Update" option as they describe.  I need to upgrade the OS in order to use a credit card swipe accessory for customer purchases.  HELP !!!

iOS 4: Updating your device to iOS 5 or later

Similar Messages

  • HT4623 When i go to Settings General there is no option for software update.  Can anyone tell me how to update from 4.2.6

    Can anyone tell me how to update from 4.2.6? 

    Check to make sure you don't have two firewalls (i.e. a Windows firewall and one on your router).
    If that's not it, you may need to dig deeper ... like temporarily changing your router's DNS to use Google's DNS or OpenDNS instead of your ISP's DNS.  Or maybe open up a certain port on your router (not sure which one that would be though, sorry).  Or, if your computer is connected to the internet over wi-fi, try connecting to your router (or modem) via Ethernet, I heard of that solving a problem like this (though I can't confirm if that was real).

  • HT4623 When I go to settings general, there is no prompt for "software update". How do I update my iPad?

    When I go to settings > general, there is no prompt for "software update." how can I update my iPad?

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972
    Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
    http://support.apple.com/kb/HT4623
    Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
    http://support.apple.com/kb/ht1848

  • Trying to update my LG G2, when I go to Settings, About, there is no option for Software Update..

    I am trying to update my LG G2, when I go to Settings >> About >> there is no option for "Software Update" .. what else can I do?

    4.4.2 was the last update.  Now, in the same section look at Build Number.  Mine says VS98026A.  If yours ends with 26A, you are current.  The last update was for HD Voice called Advanced Calling 1.0.  Our next over the air or OTA update will be sometime next year, probably near March.  The G2 is already getting 5.0 Lollipop in Poland and is rolling this way.  We will get it, but even though Google has released the source code and update to manufacturers, Verizon still has to test, add to it and approve it, then roll it out over the course of a few weeks or months. 

  • I want to load iBooks but the app store says I need ios7. How do I get ios7 or an earlier version of iBooks?  Under settings/general there is no category for software update.

    I can't load iBooks because I do not have ios7. My setting/general does not have a software update category. How do I fix this?

    Connect to iTune and Check for Updates (tap to enlarge image)

  • I am trying to update my Iphone 4 to iSO 4.3 but when I following the instruction under Setting - General there is no option for Software udpate. Do I need to do this another way?

    I am trying to update my Iphone 4 to iSO 4.3 but when I following the instruction under Setting - General there is no option for Software udpate. Do I need to do this another way?

    "Do I need to do this another way?"
    Yes.
    Updating from the iphone itself is ONLY available with ios 5 and above..
    You update as always by opening itunes and connect the iphone.  If there is an update available it will prompt you to update.
    Your can ONLY updtae to the latest available software which is ios 6

  • How can i get ios 7 in my ipad 2? i have tried to update it but in my setting general there is no icon for software update.so help me please!

    how can i get ios 7 in my ipad 2? i have tried to update it but in my setting>general there is no icon for software update.so help me please!

    If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
    To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
    See here: http://support.apple.com/kb/HT4972

  • HT4539 I'm trying to update my iso but  when I go to general in settings there is no option for software update

    I'm trying to update my iso but when I go to general under setting, there is no option for software update

    Connect to iTune and Check for Updates (tap to enlarge)

  • HT4623 in my settings folder there is no option for softwear update.....how can i update my softwear.

    I am trying to update the softwear for my phone iphone 4. currently only has version 4.1 softwear installed.
    problem is when i go into settings then general there is no tab for softwear updates?......what to do?

    katelou wrote:
    ...  when i go into settings then general there is no tab for softwear updates?......
    That is only a feature of iOS 5 or later...
    You have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 Trying to update iPad 4.2 to os5. In general settings, there is no option for software update somehow do I get os5?

    Can't figure out how to update software to os5 on my iPad.  When I go to general there is no option to chose download software. Help.  What do I do?
    Thanks!

    The option to update from device was only brought in with iOS5, so as stedman1 says you'll have to connect to computer and use iTunes.

  • HT4623 When I go to settings general, there is absolutely no option on screen that says "software update". Where to next?

    Unsure how to update, as of course I need it to run certain apps. My I pad has never prompted me to do so either.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 When I click on settings,general there is no software update option. Am unable to update or buy books from bookstore..appreciate help. Using iPad

    Using iPad. Having trouble with settings and trying to update. When I click settings, then general, I do not get the option to update software.  Need to update iOS from 4.1 to 6. Also unable to purchase iBooks. Thanks much

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune (computer) to update software.
    http://support.apple.com/kb/HT4972

  • HT4623 When I go to my settings there is no option for Software Update

    how can I update my iPad 2. I go to Settings>General but Software update is not there

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • I'm trying to update my software, but i cant find where to do it. i go to settings general but there's no button for software update. what do i do?

    I'm trying to update my software, but i can't find where to do it. i go to settings>general but there's no option to update my software. how do i then update my software?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 I go into General, then About, but there is no option for Software Update! How do I get this, as without it appears I can't update OIS?

    The how to update the operating system (oIS) says to go into General, then About, and then Software Update. But my iPad doesn't have this option. Can anyone help?

    That feature isn't present until you have installed iOS 5 or later. You must upgrade via iTunes and your computer.
    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

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