HT4623 When I tried to update my phone it does not work at all know.

When I tried to download 7 my phone quit working at all what and when I tried to use Itunes to rebout I keep getting error 3194. Please help

Hi jgad1971,
Thanks for visiting Apple Support Communities.
The steps in this article can help resolve the situation if you're receiving error 3194:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
Best Regards,
Jeremy

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Can I get rid of 36? It installed an update and now firefox does not work at all

firefox 36 is seriously broken
It updated on my computer and now does not work at all. I've tried all the suggestions and no help.....going back to IE

Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the [[Uninstall Firefox from your computer|article click here]] this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top)
If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the [[Install an older version of Firefox|article click here]] . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by [https://download-installer.cdn.mozilla.net/pub/firefox/releases/35.0.1/win32/en-US/Firefox%20Setup%2035.0.1.exe clicking here] . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know.

I can't restore the back up of my phone and when i try to sync my phone it does not work totally nether what should i do ?

i am trying to sync and back up my phone but it never works, so i tried to restore my back up but a message is telling me that an error occured so it does not work. It caus me a problem because i won't stop receive messages telling me that my iPhone as no space available even if i have deleted a lot of things.. help me please!

It might be the battery, it sure sounds as though it could be. What happens if you leave it to charge, does the charging symbol show, does the battery icon show full, part full or empty at any time?
If you check here; https://locate.apple.com/uk/en/ and enter your postcode in the Service box, you should see the options available to you from Apple and its Authorised Service Providers. They can advise you about the battery and you should be given the cost before you commit to spending your dosh!

HT4910 I'm trying to update my phone and its not working

How do I update my iphone

Are you trying to do this from the phone, or via iTunes? If it is not working on the phone, try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. Try the update again. You might also want to connect the device to the computer and iTunes and try to update from there.

I can no longer open my iPod after trying to update ISO6 that it does not work. How to get back my ipod

So I plugged my ipod into my computer and even itunes does not detect my ipod. The update seems to be my download and restore did not work either.
Thank you for your help.

I had the same problem, I shut down the computer, disconnected it, etc... nothing helped. I went to the Apple store and they fixed it by restoring my phone to factory defaults and then updating. When I got home I connected to Itunes and it synched all my information back to the phone. If you have synched your information to Icloud you have to do it there!

TS3694 I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.

Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.

Received notice of an update for one of my apps and when I tried to update the message reads "Account Not in this store" i must switch to a Canadian store before purchasing

Received notice of an update for one of my apps and when I tried to update the message reads "Account Not in this store" i must switch to a Canadian store before purchasing. I deleted app and tried to download again but still got the message. Anyone know how to fix? FYI have had phone for 2 years and this is the first time this has happened.

The Apple id that you created do you remember if you created with your region sellected as Canada or US. If so you can change Region directly on your device by clicking on App Store icon, Scroll to bottom and tap your app is, click view acct and change region

My iphone 6 connects to the car via bluetooth, the music works good, but the phone calles does not work. It looks like it is working but doesn't. I have tried in my Hyundai and a Dodge rent car and get the same results. I updated the last 8.0.2.

My iphone 6 connects to the car via bluetooth, the music works good, but the phone calls does not work. It looks like it is working but doesn't. I have tried in my Hyundai Sonata and a Dodge Dart rent car and get the same results. I updated the last 8.0.2. It worked the first day i had the phone, and then i updated to Ios 8.0.2 and it quit working.
Now when i get in the car, it acts like it is connected and makes the same call it was on after syncing to bluetooth, but it really isn't on a call. This is happening on both cars.
Does anyone know if this is the phone and i need to take it to Apple or if there is an issue that Apple is working on getting a fix for?
My son in law has the exact same phone as me, we both got the on 10/6, he had a Dodge Dart and his is working via bluetooth.
Someone HELP please, as i consider this a safety issue by not having my calls go to bluetooth.

We had the same problem, but figure out the solution.
You MUST have at least 1 song added to your ITUNE! After you add a free song, then everything else should work as normal!
Hope this helps!

Tried to update my phone it would not do it then it said to restore i tried it said cannot be restored error 1611 what does that mean

I tried to update my phone it would not let me do it then it said to restore it i tried that it said error 1611 has occured what does that mean

Error 1611:
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
** Copied from http://support.apple.com/kb/TS3694#error1611
Troubleshooting security software issues:
http://support.apple.com/kb/TS3125

HT1222 I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!!!!!!

I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!

Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

Hello! I have installed Photoshop on PC WIN 7 64bit. When I store first time a Photoshop docuument, it works fine - after re-opening and doing changes I trying again to store it - it does not work anymore! First it does not accept the name (message "It ca

Hello! I have installed Photoshop on PC WIN 7 64bit. When I store first time a Photoshop docuument, it works fine - after re-opening and doing changes I trying again to store it - it does not work anymore! First it does not accept the name (message "It can not be stored because the nam is invalid" With 2. trial it tells me that the data is blocked and I don't have the rights - and I should chenge them. But I am working as the Admin on my PC - and each trial to change the rights of the data is as well not possible because of missing rights - even I am Admin! I must always store the data with a new name, then it works, but I also cannot remove the old datas or shift them into the waste paper - because of no rights! -- sorry for not perfect english, I am German native speaker! Tahnks a lot for help!

Hi,
I am using a Nvidia 4200M adapter in my Laptop, Driver 266.96, Direct X 11
In my desktop I am using an ATI XFX 6950, latest revision drivers (I am not at home right now so I cant get that info).
The issue I did describe above, but it was a long explanation.
In some flash games the game files load initially and get as far as the "click to start" button. Then the flash area usually goes either all white or all black (usually depending on the falsh game default background color) and then it stays that color. Cant see anything after hitting start (usually most games have an intro video or animation before the game starts, but I cant see any of it.
For the very few games that do start, the flash game or application does not seem to work correctly in that when the rare game starts, it wont save any game files or save files to the pc and so if I exit the game (navigate away to another page or close browser) and then later come back, even though I click the option to save games (and ensure that the flash application slider shows it can save files and lots of space) it does not save and I have to start from the beginning all the time.
More explanation I gave above.

HT203712 I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just

I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just says it iis unable to complete the call.

I would check with the Auto dealer where the vehicle was purchased to check and see when the bluetooth software was last updated on your vehicle. With the vehicle being a 2011 and if the software has not been updated since the dropping of IOS 7 then obviously there will be software incompatibilities.
Good luck.

Java does not work at all upon using the update manager to update to firefox 3.6.10 for Ubuntu 9.0.4

OS: Ubuntu 9.0.4
Browser: Firefox 3.6.10
upon updating to firefox 3.6.10, java does not work at all.
websites that use java do not work at all anymore, when they worked just fine before the updating thru update manager. e.g. hulu website cannot play any of the shows.
i can give the folder of bookmarked pages i tried.
how to do that on here, i've yet to see if possible.
i can even give saved text from the terminal concerning certain attempts.
when i updated thru update manager, it gave some weird java plugin that wasn't there before "The IcedTea Web Browser Plugin IcedTea6 Java Web Browser Plugin (execution of applets on webpages)".
i uninstalled this as instructed by an answer found in one of the pages i saved, cuz it was conflicting w/another java program the updater said i needed. right now, i don't remember for sure what it was. it perhaps was realplayer flash or Java itself. w/all the hours/days of searching i put in, it's difficult if not downright impossible for me to remember all the specifics of what i tried.
i've searched throughout many webpages (including many searches on mozilla, ubuntu, java, etc) for instruction in fixing the problem.
oh, and incidentally, on the Java site, when i try the verify test of Java, firefox pops up with that yellow bar right below the slew of tabbed website windows, giving the statement "additional plugins are required to display all the media on this page. (w/link to) install missing plugins ." which is what i do, go thru the requesting plugin installation. it comes up with, guess what, the IcedTea Java Plugin. i click on the 'next' in the "Plugin Finder Service" box that pops up, & all it gives me is "No plugins were installed. IcedTea ...Plugin failed. and the link 'find out more about plugins or manually find missing plugins'". the link takes me to some of the very things/plugins that wouldn't install in the first place. the Java test failure is a LOL funny, as what plugin it is saying is required (IcedTea) is a recommended alternate program to display the very test in the first place.
i followed the given instructions on those many searched pages, in every case (barring what i may have just plain missed), but to no avail.
i've even gone to the point of trying to reinstall the previous 3.5.13 firefox version, from mozilla site. even that wouldn't install.
i've tried installing Java for my sys direct from it's site. nada.
now it's time for me to post the problem & perhaps someone will come up with some kind of "dummy" way to fix it.
until then many sites a regularly use are totally useless to me on this fast puter.
the only way i can get to use such sites, are two choices: 1. use a dinosaur laptop, which is slower than molasses & cannot handle to any streaming stuff, or 2. use an available internet access puter at the library. but useage for ea person per day is limited to only one hour a day. and one can end up waiting for an hour or more ( in the busiest periods) to even get to use one.
so, is there anyone at all, who knows any for-sure working fix for this problem?
thanks muchly :^D
p.s. i can't pay anybody any money for such help, as is required in certain sites (e.g. Java website), cuz i don't have any.
i can pay in labor tho, if there is someway to find someone who can physically be at this puter w/me, taking me step-by-step
sorry for the 20-pg essay. i hope it was all clearly understood. if, not, well, clear communication is always what is needed, ask away.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 9.0 r999
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
In Firefox 3.6 and later versions you need the Next-Generation Java™ Plug-In present in Java 6 U10 and later (Linux: libnpjp2.so; Windows: npjp2.dll).
http://java.com/en/download/faq/firefox_newplugin.xml
See also http://java.sun.com/javase/6/webnotes/install/jre/manual-plugin-install-linux.html

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

TS2771 what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all

what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all please help me

Try:
- iOS: Not responding or does not turn on
-When it says place the iPod in recovery mode use this program instead of the buttons.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 When I tried to update my phone it does not work at all know.

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