HT4623 When I try to access my e-mail I get a message "Hotmail Account:Unable to verify account information". What do I need to do?
When I try to access my e-mail I get a message "Hotmail Account:Unable to verify account information". What do I need to do?
It was under hotmail before they updated it. This is what it said when I tried a different one the pop server IMAP mail.outlook.com is not responding check ur network connection and that u have entered the correct information in the incoming mail server. I've tried different ways of doing it, it continues to say unable to verify account information
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If I go To Internet explore I can open my mail but not on firefox. this started a couple of weeks ago. I downloaded a program suggested by my ban. Some how I ended up with bing on my computer a finally got rid of it . Downloaded the new 4. fireox but still cannot access my mail .It open my mail account but when i click on the mail tab I get the 404not found message with nginx/0.6.32 below it
Go to Add or Remove Programs and look for Anti Phishing Domain Advisor. If you click on "Click here for support information" you'll see it is a Panda program. Uninstall it. Solves the problem. Don't know why the Firefox folks aren't telling people this!
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when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network
You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" -
HT4059 when I try to access my purchased books, I get a message that says I cannot connect to iTunes
When I try to access my purchased books in iBooks, I get a message that says "Cannot connect to iTunes Store." However, if I go into iTunes, I can connect right up. Why will it not let me see my purchased books in iBooks?
I'm having a similar problem...but mine results from an OS upgrade from 10.6.4 to 10.8.5.
Where did you access a clean copy of Java SE 6? The link at adobe for archicval plug-ins is a dead download (and it doesn't appear to contain Java SE 6.).
Jerry -
I can no longer make my AOL e mail work with Mac Mail on all my devices. When I try to set up the account and put in the correct aol account and password I get the message "Unable to verify account name or password". I know the account name and password is correct as I can open the AOL e mail page on Safari. I have changed the password, and it still does not work. AOL tech support has been no help. AOL email worked for years but last week due to suspected spam activity AOL locked my AOL account. I got that straightened out but now i cannot set it up on any of my devices: Macbook Air, Ipad, I pad mini and iPhone 6 without that message. I took everything to Apple store and everything is set up correctly on my devices. AOL tech support is no help and keeps giving me different solutions and answers, none of which has worked. Any solutions out there? All my Apple Software is up to date on all my devices
Delete your Gmail account from the Mail/Contacts/Calendars settings page, and then add it back in using the new Gmail password.
Matt -
If mail continues to get hung up, click here to sign into the Basic version. Basic delivers a great mail experience on slower Internet connections, such as dial-up.
Plus along with that message there is the picture of the weird looking doll made of wires and stuff. Is there a way to fix this? I like Firefox, but cannot continue trying to use it if I cannot get my mail. Thank you for your help.Thank you for your help. Under Firefox I went to history, cleared that, then I could access my email.
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when i try to instal itunes on pc i get this message. This installation pack could not be opened. Verify that package exists and that you can access it or contact application vendor to verify that this is a valid windows installation pack. PLEASE HELP
Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D. -
when I try to open pages 09 all i get is spinning beach ball. I have a lot of quotes i need to access but cannot. HELP!!!!!!
It has been fine up until this morning. Its stressing me out now as i may haveto retype loads.Hi fruhulda, I am currently running 10.9.1
I have tried both ways. Generally I save a current quote to desktop and so open the programme by clicking on the quote thumbnail.
Thankys for your reply by the way. -
When I try to access iTunes or safari, I get the following message:The procedure entry point QTCF_CFHTTP message set header field value could not be located in the dynamic link library QTCF.dll I uninstalled and reinstalled.same result HELP!
Taken at face value, you're having trouble with a QuickTime program file there.
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "QuickTime" and then click "Repair".
Does the repair go through okay? If so, are you able to launch iTunes and/or Safari now? -
when I try and connect to my wifi, I get a response that says "unable to connect to my wifi" and it does not even ask for my password; thoughts?
Does the iPod connect to other networks?
Does the iPod see the network?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I
When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?
Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.
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when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect" yet my computer is connected with a strong signal. I checked to make sure IE is not off line. Any suggestions please?
Try using a different browser as a test.
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