HT4623 when i try to restore my iphone i am not being given the restore from icloud option
each time i try to restore my iphone the option to restore from icloud isnt being given and the phone isnt trying to connect to my wifi which is working fine . any body able to help?
http://support.apple.com/kb/TS1398?viewlocale=en_US
Similar Messages
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I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?
UUpdate the new iphone to iOS 8.3 before you try to restore the backup.
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Question repeated: A june 2012 icloud backup shows up on my icloud storage manage list, but does not show up when i try to restore from icloud backup. what to do?
I want to restore from my june 2012 backup because it contains pictures that i lost when my phone broke in september. if anyone could help that would be awesome. thanksDid you tap "Show older backups" on the Choose Backup screen (see image below)?
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Hello
Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
FransuasOnce in a while the restore process seems to mess up. What I don't understand is why you would perform a weekly restore.
At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud. Restore a device whenever it no longer works correctly, not just as a matter of maintenance. If it ain't broke, don't fix it. -
When I try and restore from iCloud it says problem with back up data help !!!
Can anyone help me back up my phone from iCloud. It is saying there is a problem with my data
Hey Shopaholic1181,
Thanks for using Apple Support Communities.
iCloud: Understanding alert messages when restoring from an iCloud Backup
http://support.apple.com/kb/TS4585
"Your iPhone cannot be restored because there is a problem with your backup data. Choose a different backup to restore from."
Your backup does not appear to be usable. If you receive this alert, you should check the iCloud System Status at the iCloud Support website to make sure there are not any issues occurring with iCloud Backup. If there is not a widespread issue notated on the iCloud System Status, the error may self-resolve if you wait several minutes and try again. If issues persist, you should contact iCloud Support via the iCloud Support website.
Have a nice day,
Mario -
Apple ID couldn't be created because of a server error when i try to restore from a backup
Apple ID couldn't be created because of a server error when i try to restore from a backup from iCloud?
Also my mail works fine, and if i bypass everything and sign in tomy apple id in settings it will work!I don't know, but it's not working for me.
I went to Apple ID website and everything is fine there, But I can't restore my phone from iCloud. -
I have a pop up saying new software for Iphone available;however when I try to downlaod it says"you are not connected to the internet"
I am connected so I ran diagnostics which verifies my Network Interface but Internet Connection Failed as did secure link to Itunes store.
In addition whenever I go into Itunes after a few seconds my AOL home page keeps popping up.
As you see my ISP is AOL and my connection is through a Netgear wifi router.
Please advise appropriate action
Mike HillyardThis forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?
Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":<br />
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
When I try to restore from my iCloud they say there are a problem of back up data so what can I do ?
Unfortunately, nothing. If there is a problem with the backup you won't be able to use it. You'll have to restor a backup from your computer using iTunes, if you have one.
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When I rest my mobile I try to restore from iCloud backup but I got a message saying the service unavailable .I am doing this from 2 days and the Broblem still what should I do ?
<Email Edited by Host>Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?
The iPod 3g will only support iOS up to 4.2.1 and nothing beyond that.
Allan -
when i try to update my iphone via itunes then after update my phone cannot activte how can i activate my iphone ? and what is the wrong with that
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
When I try to update my iPhone to iOS 7 using iTunes, I click update but a message pops up stating iTunes is up to date. The button on my iPhone to download and install is white and won't respond. How do I update to iOS 7?
See Here > http://support.apple.com/kb/HT1808
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When I try to restore my contacts on my iphone 3G from my MacBook Pro, it says that my phone is locked and that I need a passcode, however, it doesn't give me the option to enter a passcode. I checked to see if it was locked and it is not. For some reason, the sync process thinks it is. Any ideas?
Thank youYou're right about the computer. Our computer guy couldn't get my computer to work right so he used a coworkers. However, when it says I need to enter a passcode, it doesn't give me a popup or anything to do so...?
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HT201263 now when I try to restore from recovery I get a code 3014 and it will not restore?
The screen only shows a usb cord to an itunes logo and it results in a code 3014 when i connect and try to restore from recovery mode.
I am trying to get my phone back after trying to update today through itunes
I-phone 3GSMake sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":<br />
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
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