HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

When we go to Settings>General, we do not have an option for Software Update...only About and Usage. How do we update the system on our iPad?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

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HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help

stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT4623 I'm trying to update my iphone 4. I went into my settings then into genral, but have no option for software update. How so i update my phone? Help!

I'm trying to update my iphone 4. I plugged it into my computer, went into settings than into genral, but I have no option for software update. How do I update my iphone 4? help!!

Unless you set the device up for Wifi Sync, you will have to upgrade using iTunes. On the Summary page in iTunes, click the button Software Update.

HT4623 Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings General ...there is no words like Software Update....any help pls -thnx

Hi i am using iphone 3G older version and i cannot upgrade to IOS5 software because when i go to Settings > General ...there is no words like Software Update....any help pls -thnx

Thanks Niel
My current version says it is 4.2.1 (BC148)
I wanted to install Skpe and update new version of Whats App , but it prompts up ....Upgrade to IOS 5 , so if i go to iTunes , could you tell me step by step , how i should do that..
Thanks in advance

HT4972 Trying to update my iPad2 but when I go into settings and then general. I don't have a option for software update.. But iPad is so behind can you you?

How do I update my iPad? When I go into setting and then general I do not have a option saying software upadate..

Don't stop reading ...go all the way through the article. The instructions are in there.
Update your device using iTunes
http://support.apple.com/kb/HT4623

HT4623 My iPad 2 does not say software update between about and usage in gerenal setting anyone know why this is

My iPad 2 does not say software update between about and usage in general setting anyone know why this any help welcome thanks

Keith. Look in settings, general, about. About halfway down the screen is an entry labeled version. If it is anything lower than 5.0, then you wil not get wireless updates. You need to plug your pad into your computer that you set it up with which is running the current version of I tunes to get the update.
When you plug it in to i tunes, be sure to do a backup. Also, the machine will ask if you want to transfer purchases. Tell it yes. This saves your content and purchased apps and music to your iTunes on the computer. When you do the software update, it will then reload that material onto your pad.
If you have taken any pictures on your pad, be sure to upload those to I photo, or whatever photo library you are using so that they are not lost when you do the upgrade.
Once you get to the current version, any future software updates can be done over the air, not requiring you to use the computer. That feature was enabled with version 5. But it is a good idea to do backup and syncs with your computer from time to time.

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg

HT4623 MyiPhone 3GS on setting general does not have the place for software update adn I need to update to iOS5.1

My iphone 3GS does not have in General the place for software update and for some my apps it request that I do iOS5.1 but I cannot do it tell me how

The OTA update capability was not introduced until iOS 5. You will need to connect the device to the computer and iTunes and update it as you did in the past.Once you have updated, you will have the ability to do OTA updates in the future.

HT4623 How can I up date my iPhone, when you go into settings and click on general there should pop up a thing that says update between about and usage it does not have it and I can't update it now

How can I update my iPhone,when I go into settings and click on general something should pop up between usage and about that says up but it does not and my iPhone needs to be updated.

If you don't have the update option on your phone, you will need to update in iTunes on your computer.

HT4623 I am trying to update my iPad,but when I go to settings general I do not have an update software to click on...... Only about then usage?

I am trying to update my iPad 2,but hen I go to settings/ general, there is no update software to click on! It goes from about to usage?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

HT4623 I do not see the option for software update in my general settings?

I have an iPad 2 and I am trying to update to iOS 6 but do not see the software update option in general setting

IPhone, iPod Touch, and iPad iOS Compatibility
     Device                                       iOS Verson
iPhone 1                                       iOS 3.1.3
iPhone 3G                                    iOS 4.2.1
iPhone 3GS                                 iOS 6.1
iPhone 4                                       iOS 6.1
iPhone 4S                                    iOS 6.1
iPhone 5                                       iOS 6.1
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1
iPod Touch 5                               iOS 6.1
iPad 1                                           iOS 5.1.1
iPad 2                                           iOS 6.1
iPad 3                                           iOS 6.1
iPad 4                                           iOS 6.1
iPad Mini                                      iOS 6.1
You cannot upgrade wirelessly until after you install iOS 5 or later.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

HT4623 hi, my i got iphone 4 and it does not have the option of software update on settings so how i can update my software

hi,
i have iphone 4 and i want to update the software and i there is no option of update the software in my phone

Follow the directions here:
http://support.apple.com/kb/HT4972
Once you update to iOS 6.1.3, the option in Settings will appear.

HT4623 Under settings; general I do not have software updates how do I download and updates

Under settings/general I do not have a spot for software updates. How do I download any updates.

An iPad 1 can only be updated to iOS 5.1.1.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4539 I'm trying to update my iso but when I go to general in settings there is no option for software update

I'm trying to update my iso but when I go to general under setting, there is no option for software update

Connect to iTune and Check for Updates (tap to enlarge)

HT4623 When we go to Settings General, we do not have an option for Software Update...only About and Usage.

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