HT4623 while updating to ios6 my phone stopped mid way and will not continue or come on its only showing the apple logo. Anyone else having this problem
While downloading iOS6 my phone stopped mid stream now its stuck on the apple logo and wont turn off or on or do anything. Is anyone else having this problem
If your iPhone is listed in iTunes, click Restore on the Overview page and follow the instructions on screen.
Should iTunes not detect your iPhone, try the following:
Turn the device completely off and remove the USB cable from your iPhone while keeping the other end of the cable plugged into your computer.
Now take your phone and press the home button.
While you keep the Home button pressed, reconnect the USB cable to your iPhone
Continue pressing the home button until the "Connect to iTunes" logo appears on your iPhone
Now follow the instructions on your screen to restore your iPhone
For more details check out http://support.apple.com/kb/HT1414
Hope this helps,
Chris
Similar Messages
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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After updating to ios 7.0.4, my ipad air will not allow me to turn on the wifi in the settings, and the bluetooth constantly shows a spinning gear in the settings. I'm currently trying to restore factory settings on the ipad for the second time. Powering off did not help. Anyone else having this problem or know of a solution?
I was going to suggest - Settings>General>Reset>Reset all settings, but if you are restoring to factory settings, that should restore the settings back to factory defaults. But if you are restoring from a backup, after restoring to factory settings, try resetting all of the settings and see if that fixes it.
It might be something in your backup. -
My Hot Spot does not work after update to 6.0.1. Any suggestions?
Ok, I had the same issue, my phone is unlocked(iphone 5 with 6.1.3). So I went to the apple store and had it replaced. it worked good for a day and started doing the same thing. When the apple tech replaced my phone, he transfered my screen protector to the new one.
so I thought it was my sim card, I put in my sisters sim card from a different carrier and it did the same, so then I was like let me take off the screen protector, and that was it.
so guys, if you have a screen protector on your phone and it's doing "low signal", "No Service", "Searching", "Full bars cycle" then take off the screen protector. so far my phone is working normal. -
After updating my 4s to ios6, I'm having the same problems with wi-fi switching to cellular on it's own and running up my data usage.....anyone else having this problem?
The iPhone is DESIGNED to switch to cellular data when asleep, unless it's connected to a power source, in which case it will stay logged onto the WiFi network. iPhones have ALWAYS behaved this way.
Either turn cellular data off at night, or leave your phone connected to a power source to continue the WiFI. -
I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi all,
i was upgrading my iphone to ios6.1.2; the upgrading had been completed and starting to install but suddenly the wi fi connection lost and the installation couldn't be completed. Now my phone is dead....it only shows the apple logo....can't do anything..help me out..Press the button at the top right and the home button together for 30 seconds, when you see the apple logo, let them go.
if you see a picture of the itunes symbol and a whitye usb chord then connect the device to a computer and perform a restore. -
the computer says that my flash players is out of date so I tried to update. The download starts by stops at 25% and will not continue.
Had the same problem (stalling at 25% or 30%).
This worked for me:
1. Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2. Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3. Mount flash player by clicking on flash drive icon on desktop
4. Right click on Flash file
5. Choose 'Show Package Contents'
6. Open 'Contents' then 'Resources'
7. Run file 'Adobe Flash Player.pkg'
8. Reboot computer. -
After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
We have 3 iPhone 6's in house. It takes 30 minutes most days to receive text messages. We have to reboot phones to get them to work but it's a temporary fix. Is anyone else having this problem?
Oh no! Lets get all of these devices to work as it should. Did this issue just start? What is your zip code? How does it work in other areas? Share further details so that I can assist! Thank you, LenaA_VZW Follow us on Twitter @VZWSupport
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Firefox is crashing every time I have my MSN email account up. (Since I use it for business, that's many times per day.) It seems to coincide with hotmail's latest update where the email is checked and downloaded to the inbox automatically. Then when it asks me if I want to send the crash report to Firefox, I select yes and it tells me it had trouble sending the report. Is anyone else having this problem? Is there a setting I can change? I can't seem to keep my email account up for more than 10 minutes.
p.s if you're reading this Microsoft, it's still not bad enough to make me to go back to Internet Explorer!Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!
Well, if they have truly disappeared then something is really messed up. For really messed up stuff, you need to set it to factory default condition, and then afterwards, restore it from your backup.
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
Is anyone else having this problem?
Hey Morrly,
I would follow these steps to troubleshoot the issue you're encountering with using the Pinterest app:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
7. If the issue is still unresolved, contact the developer
If you continue to experience the issue, contact the developer of the app for further assistance:
Find the app in the App Store.
Open the app's page, tap Reviews, and then App Support.
via: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Sincerely,
Delgadoh
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