HT4623 Why can't I access itunes after ios7 update?

I can't access itunes after updating to ios7 on an iphone 4s?

This is could be due to the cookie settings update that was made with iOS7.
Try the following:
1) Kill the iTunes App (if running in background)
2) Goto Settings/Safari/Block Cookies
3) Select 'Never' or 'From Third Parties and advertisers'
4) Launch iTunes App again
See if that addresses the issue.

Similar Messages

  • HT4623 Why can't I access iTunes

    I cannot connect to the iTunes Store but have wifi

    Hi Chase140,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • Why can't I access appstore after iOS7 upgrade?

    I cannot access the appstore on my iPad after upgrading to iOS7. anybody knows how to fix it? please and thank you.

    - hard reset (hold power button and home button at same time until it resets with an apple on it)
    - reset all settings (settings, general, reset)
    - back up and restore (using an itunes on ur pc, make sure the itunes is updated)
    try those in order. they will fix ur issue

  • HT4623 Why wont my Iphone 5 activate after IOS7 update

    My phone won't activate, even though I updated through Itunes though and no its like something is wrong with my network?

    Just have to give it some time. The activation and verification servers are all slammed right now 'cause of all the people trying to update at the same time. Give it a couple hours (or overnight if you can wait) and it should sort itself out.
    = L.I.

  • 2nd generation iTouch, why can't i access itunes via wifi

    I have a 2nd generation iTouchm why can't I access itunes via wifi

    What happens when you try?  Any messages?
    Do other devices connect to the internet by the same router?
    Does the iPod connect to other networks?
    Are wifi bands showing?
    Try
    - Reset iPod:
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • Why can't I open iTunes after installing Lion?

    Why can't I open itunes after installing Lion?

    I do not know what to tell you. iTunes is working fine on my system. What don't you give a little information about your system and when this problem began on your mac.

  • HT4623 why my iphone are not responding after i update the latest ios? and the screen displaying itunes icon

    why my iphone are not responding after i update the latest ios? and the screen displaying itunes icon

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • HT4623 Why can't I download the ios 6 update on my ipod touch 4th generation?

    Why can't I download the ios 6 update on my ipod touch 4th generation?

    The poaster said that is what he tried and got an error message.
    Zach the Apple User wrote:
    Settings>General>Software Update  To get it on the ipod without itunes. Not sure if you tried it.

  • Why can't microsoft word open after an update

    why can't microsoft office open after the yosemite update?

    I had to download from the Microsoft website Microsoftoffice2011.dmg and upgrade.  Now word and the rest of office works again.  I could not get this to update via the auto update program BTW that did not work. The version which is required for Yosemite is 14.4.5 of Word. Good luck.

  • Why can't I access iTunes Store on my PC

    I can't access iTunes store from my iTunes PC account

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Why can't i access iTunes on my iPod touch 1.1.5 ?

    When i try accessing iTunes on my iPod touch a pop-up say's "Cannot connect to iTunes Store".

    Try here:
    Can't connect to the iTunes Store
    Can you successfully connect to the internet with other apps?

  • Why can I not access iTunes Store on my Ipad?

    Why can't I view anything on my Ipad from the Itunes app icon?

    Try tapping on your id in Settings > iTunes & App Store on your iPad and log out of your account and then log back in and see if the store's pages then show. If if doesn't then you could try closing the iTunes store app via the iPad's multitasking bar and see if it works when you re-open it, and/or try a soft-reset.

  • Can no longer access itunes store to update apps through itunes OR on iphon

    I just updated to the 2.2 software on the iphone. Ever since, any time I try to update an application (or even check for updates) I get a message saying itunes can't connect to the store, check my network connection, etc. I get the same problem if I try to check for updates directly from the iphone or from itunes on my computer. I see many people are having problems with the itunes store. I assume that since I am having the same problem on my phone and on my computer, and since so many other people are having problems, that this is some kind of problem with Apple and not with my set up. However, I have not seen anyone else mention problems connecting from their phone the way I am.
    Other than upgrading to 2.2 there is nothing different about my system - accept I did also try upgrading to the newest iTunes. The problem happened with version 8 and with whatever the current version is. I am using Vista - I never had any problem like this before.
    Any help or comments would be much appreciated.

    I am also having this problem, i can no longer search for app's updates through the latest release of itunes 8.0.2 and also the latest iphone 3g update version 2.2 - this has been going on for about 15 hrs now. If i try to update through my iphone the the page eventually times out or comes up with "unable to connect to itunes store"., If i try through itunes itself, the windows comes up with the progress bar type thing and accessing itunes store, then after a while just comes up with "iphone sync complete, Ok to disconnect" - but i'm not syncing my iphone i'm trying to update the apps.....
    Come on Apple get your act sorted out...

  • Why can't restart my iMac after I updated OS SOftware

    Can't restart after I updated the software.....

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Can't start my Itunes after an update

    I just tried to update my itunes to the newest version as prompted by Apple when I went to open itunes. After the download finished I couldn't open my itunes. When I try I get this: "The program can't start because MSVCR80.dll is missing" Followed immediately by this: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126). When I went to the support page for help all I could find was to completely uninstall iTunes and reinstall it. This would wipe out my iTunes library. Is there any other way to fix this?

    See the further information area of Troubleshooting issues with iTunes for Windows updates for a backup tip and help in the unlikely event that there is an issue with the library after the upgrade.
    tt2

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