HT4623 Why can't I reset an Iphone I purchased that is still connected to icloud?

Why can't I reset an Iphone I purchased that is still connected to icloud?

Because it is activation locked.  The previous owner has to remove the lock.  It is to prevent lost or stolen phones from being used.
http://support.apple.com/kb/PH13695 gives information.

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    http://support.apple.com/kb/TS1275
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    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
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    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
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  • TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

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    Error -3259 is a network timeout error, usually. This article might help:
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    Thanks for your help in advance!
    Kayl07

    There are several common causes for this problem:
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    You have a redirect in your hosts file that defines a different IP address for gs.apple.com. you must delete all references to gs.apple.com from your hosts file (c:\windows\system32\drivers\etc\hosts, or /etc/hosts on a Mac)
    Your phone is jailbroken or otherwise hacked.

  • TS3694 Why can't I activate my iPhone 3Gs after set up ?

    Why can't I activate my iPhone 3Gs after set up ?

    Did you deactivate the Activation Lock feature before you erased it?
    iCloud: Remove your device from Find My iPhone
    iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

  • Why do i constantly get cut off on calls.  I've had this problem with my 3GS, my 4S and now my iPhone 5.  When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone?  is there an App for that !!

    why do i constantly get cut off on calls.  I've had this problem with my 3GS, my 4S and now my iPhone 5.  When the core functionality is Phone, i.e. the ability to talk, why can't Apple make the iPhone function as a Phone?  is there an App for that !!

    Well, since you've had the same problem, with three different phones, that all use different size sim cards, it seems pretty obvious the problem is with your carrier/coverage & nothing to do with your phone or sim card.

  • Why can't i see "Find iPhone" App under cellular data so I can turn it on?

    Why can't i see "Find iPhone" App under cellular data so I can turn it on?

    We have cell data plan.
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  • Why can't I get my iphone to import all the email address  when it imports from address book?   It syncs all other info. It make we want to go back to my blackberry

    Why can't I get my iphone to import all the email address  when it imports from address book?   It syncs all other info.
    I tried over and over, there must be something I need to change.
    It make we want to go back to my blackberry

    Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Backing up, updating, and restoring iOS software

  • Why can't I reset the master password with the option of removing all username:passwords by unchecking "Use Master Password"?

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    <blockquote>
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    </blockquote>
    Sorry, for being unclear. Essentially this is a feature request for an option under Firefox options (why not?) to reset my Master Password not knowing the Master Password. For Security reasons I understand why all the saved passwords have to be wiped, but wiping the Master Password (having forgotten it) should be an option without having to issue an arcane command that one has to google to figure out.

  • Why i have to reset my iphone 4s to make it work after some days?

    why i have to reset my iphone 4s to make it work after some days? the apple support told me it's normal, that's true?

    i don't know, i just make my iphone in stand by and sometimes whene i push the home button to open it, it doesn't, so i have to press the on/off and home button togheter. i called the apple support and they told it's normal, but i'm not very sure, because is the third time i reset my iphone in 1 week, and i think it's trange.

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