HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.
Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario
Similar Messages
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Please help me eliminate this repeating warning message on my iPhone 5. It occurs several times a minute. I am only using Apple devices, so the warning is in error. "This cable or accessory is not certified and may not work reliably with this iPhone."
The cable may be damaged. Try another cable.
Make sure it properly connected at both ends. -
Why does my phone keep popping up messages "This cable or accessory is not certified and may not work reliably with this iphone" when there is no cable connected? This has been happening since IOS7 was installed and has become worse with 7.1. I have reset the phone several times with no change.The phone charges properly & I have never used anything but an Apple Lightning cable.
I already cleaned the port with compressed air before submitting the problem. I since cleaned it with a toothpick and dug out some more lint. this seems to have just about fixed the problem since I have only had the error pop up 3 times since then and i was getting the error constantly before.
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since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here. -
I recently got a charging case for my iPhone 5s, but it says it isn't certified and may not work reliably with my iPhone. What can I do to fix it?
Buy one that is certified. Your current case might work without problems, and then might stop working in the future. iOS 7 is especially "sensitive" to uncertified peripherals. With this iOS release they have started to clamp down on "pirate" peripherals.
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IPHONE 6 This cable or accessory is not certified and may not work reliably
I have the IPhone 6. Bought it last Saturday,Just updated it to the newest 8.0.2 software Friday Sept 26th. No Problems until today, Monday Sept. 29th when Im getting this error .
It started this afternoon and, no i did not and do not have it plugged in. It was charged this morning and was at 57% battery this afternoon when the problem started.
Now I get this messege that keeps poping up over and over "This cable or accessory is not certified and may not work reliably with this iphone"
It keeps popping up and i dont have ANYTHING plugged into it.
I called Verizon because thats who i bought it from who put me thru second line for help.
After a bunch of BS and telling me that they have had problems with chargers because of the amplified voltage and wrong plug being sent out which sounds like bull to me because he said the new iphones have a different head on the plug, not the phone side but the end that has the usb connection and goes to the ac outlet, which dont make a lot of sense when you can also plug them into a usb port. I looked at different iphone plugs from the 4s, the 5 and the 6,and they all show the same input and output voltages and amps. Basically nothing that has to do with my problem i am having
Anyway at this point now they are saying something may have happened with the new software when i download it last friday.
So now they had me backup my phone to itunes, and restore the iphone from itunes.
When you do this, itunes will automatically download the new version software, which seems to be taking a long time to download.
I will try to post results later to see if this works......I am having the exact same problem you are, straight out of the box. Got an iphone6+ this morning and five minutes after I turned it on, it started coming up with the same error as you.
The phone was on ios 8 (not 8.02). I did the upgrade to 8.02 but it still comes up. I'd be very surprised if this is a software problem. I didn't even get to charge it or plug anything in !! Started doing it straight away.
The error comes up even when I have NOTHING plugged it to the phone.
I am very annoyed!!!
If possible could you please let us know what the Apple Tech people say.
thx
David -
HT1476 This cable or accessory is not certified and may not work reliably with this iPhone
This cable or accessory is not certified and may not work reliably with this iPhone
This is an incredibly stupid move by Apple. Nobody could convince me that it's about security and safety...
I bought two Lightning to 30-pin Adapters to use my two 4s chargers with my 5s iPhone.
Price on Amazon - 3$:
http://www.amazon.co.uk/gp/product/B00IA95L2A/ref=oh_details_o00_s00_i00?ie=UTF8 &psc=1
Price on Apple for the same thing - 60$
http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter
This is just a piece of metal and plastic. It's ridiculous.
Apple, please remove this ridiculous software. I also have a car charger. Should I just throw them away because I paid a bunch of money for your new device? That's how you reward loyalty?!! -
Does anyone know why my iphone5 has not been able to charge since ive updated it to ios7?
It's happening even with cable that came with my wife and my own iphones. We bothe get the message!
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Since the update it keeps happening and nothing is plugged in the phone. It was fine until this jarg update!! The only accessories I use are the charger and headphones what came with the phone. When my phone is on charge the error message doesn't pop up but as soon as I take it off charge booooom it pops up every two ******* mins
MartinLegodi wrote:
Same problem with also receiving an error message saying cable is not certified and it also happens went its not plugd in mxm i hate this:-(
If you actually read the message thread you posted to you will find a solution. -
Yes but i have to laptops & i plugged them into both & my ipod says the same thing , but do you have a link for the tech support were i can talk to them online , i cant call them right now.
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It still charges in the wall, but when it comes to putting songs or pictures on my iPod, it won't connect to iTunes or charge while plugged into my computer.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. iOS 7 made the iPod/computer more sensiteve to cable problems
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
What is up with this error message after updating saying our cables are not reliable?
Thank you for this suggestion, but the message continues to display every couple of minutes. (e.g. "This cable or accessory is not certified and may not work reliably with this iPhone.)
Not only is it annoying and concerning...this is draining my battery, as the iPhone keeps waking up to display the message over and over. Like "MartinLegodi" above, I also have no cable or accessory plugged in and only use Apple cable and products when I do.
It's a disconcerting mystery. -
my iphon 5 said "only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with ur phone or visit a supported carrier's store to receive a replacement sim card" what do i do??? i leave in diferent country now!!!???(((
in many countries to make phones seem less expensive
carriers pay most of the phones price for the customer
but this come at the cost of the phone only being able to work
with the carrier this is called a sim lock
the only people who can remove a sim lock is the carrier which
the phone is sim locked to they been doing it like that for at least 20 years -
The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported Carrier's store to receive a replacement SIM card.I got the same message.
I bought an iPhone 5 at full retail price from an AT&T store. I requested the phone to be unlocked through their unlock portal. The AT&T unlock system asked for the IMEI number, a copy of my receipt showing that I bougth the phone at "No Commitment" price. A few hours later I received a message from AT&T stating that the unlock request was approved. I then followed the instructions to back up the phone and restore it through Itunes. The phone activates normally with the AT&T SIM card. But when I insert my VODAFONE SIM I get the massage "THE SIM CARD... etc.
I tried again to back up & restore the phone 3 or 4 times, no success. I have also allowed 24 hours for the unlock process to complete. Still no luck.
I have checked again on the AT&T Unlock Status portal and it shows "Unlock approved".
Where is the issue here? Do I have to call Apple or return the phone to AT&T and get the unlocked phone through the Apple Store?
Thanks for any help on this. -
The SIM card inserted in this iPhone does
not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used
to activate iPhone. Please insert the SIM card that came with your
iPhone or visit a supported Carrier's store to receive a
replacement SIM card.It appears that you have an iPhone that is locked to a carrier other than the one you were using. Now that you have tried to update the iOS, it has relocked. That is what happens if you are using a phone that has been hacked to unlock. You have also forfeited support from Apple and from this forum.
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