HT4623 Why doesn't my iPad recognize an update to iOS 7? When I try to update, it says, "iOS 5.1.1 Your software is up to date."

Why doesn't my iPad recognize an update to iOS 7? When I try to update, it says, "iOS 5.1.1 Your software is up to date."

Because you have a 1st generation iPad and iOS 5.1.1 is the last update for it.
It will not get any further iOS updates beyond 5.1.1
iOS 7 requires at least an iPad 2

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I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions?

Hi I have a new ipad and had facetime working and now when I try to facetime it says unavailable. Wifi is working fine, any suggestions? thanks

Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

My iPad can't connect to iTunes Store when I try to update or purchase apps?

When I try to update my apps I keep getting a message that says "cannot connect to iTunes Store" and I can't seem to sort it out. Why?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I have a keynote app presentation on iPad. Now try to open on MacBook Air and get update app message. When I try to update the app I get a message that Air software must be updated but Air says software up to date.

I have a presentation in my Keynote app on my iPad when I try to open it on my MacBook Air I get a message I must update Keynote. When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.

RichlandBruce wrote:
When I try to update Keynote app I am told MacBook software must be updated but MacBook software updater says it's up to date.
Yes your MBA is up to date as far as Lion is concerned... But Keynote requires you Upgrade to Mavericks
Keynote for Mac = Compatibility: OS X 10.9 or later
From https://itunes.apple.com/app/keynote/id409183694?mt=12&ls=1
MAVERICKS... http://www.apple.com/osx/how-to-upgrade/
Question: How much RAM is in your MBA ?

HT4623 Why doesn't my iPad have a software update showing for me to upgrade?

Very frustrated why I can't upgrade my iOS! I don't have software upgrade option under setting.

Tpuente wrote:
... I don't have software upgrade option under setting.
That is only a feature of iOS 5 or later...
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
Note:
The iPad 1 can only update to iOS 5

My iPad shows the wrong apple I'd when I try to update my apps

I checked the settings and my correct apple ID is tthere but whenever I try to update an app, it shows the wrong apple ID and I can't change it.

dcre wrote:
Yes, it's an old Apple ID that was changed at least 2 years ago.
There is a difference between creating a new Apple ID and changing the username that you use for your Apple ID. If you got a new email address and changed the old Apple ID to reflect the new email address, that new ID should work with previously purchased apps.
So did you just change the username (the new email address) for your Apple ID or did you actually create a new Apple ID? If you created a new Apple ID, you will not be able to use that new ID to update the old apps. You will have to continue to use the old ID and password to update those previously purchased apps.

My iTunes password will update some of my Apps on iPad but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

My iTunes password will update some of my Apps but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

- Try going to Setings>Store and sign out of the account and then sign back in.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears

Why doesn't the iPad have a guest screen like the PC for extra security?

I just want to start off first by saying I just purchased my iPad about six months ago and I'm really enjoying it,but if you're like me,I believe in protecting my privacy.
I don't like to turn down any of friends or coworkers when I'm asked to use my iPad,but when you have such things as your personal pictures,movies,music,business documents,etc...you'd like to keep them from prying eyes. I thought that with the new iOS 7 update,that issue would've been fixed, but I was wrong. I'm hoping Apple would correct this problem with the next iOS update,it would make a lot of loyal Apple consumers & anyone who's new to purchasing the iPad for the first time very happy to know that feature is available.
Why doesn't the iPad offer a guest screen?

Tell Apple at the link below.
http://www.apple.com/feedback/ipad.html

Why doesn't my itunes recognize my ipod nano 6th gen anymore?

I recently purchased a lot of new songs and downloaded the newest version of itunes. Now when i plug my ipod (6th gen) into the USB to sync with itunes it shows that it is charging ("connected - eject before disconnecting") then it ejects itself and the whole time itunes never registers my ipod. So frustrating!! I've restarted my computer many times, i've uninstalled and reinstalled Itunes many times. I've tried holding the sleep/on/off button with the volume down button to restore it then i get a message from itunes saying that it can't restore my ipod because of an error..... What can I do??? Please Help!!!!

burtontexjap wrote:
Why doesn't my iTunes recognize my "Songs for Japan" CD,
iTunes gets information about all CDs from a database called Gracenote (which has nothing to do with iTunes/Apple), but if no one has entered the information about that CD into Gracenote, that's why your iTunes cannot fill in the track names. You could send that information to Gracenote yourself by completing the track names and artists and then clicking on Advanced/Submit CD track names. That would help everyone else in the future.
However, you then go on to say;
burtontexjap wrote:Recently my computer's iTunes doesn't recognize any artists, even the ones I've uploaded before.
If your iTunes cannot get any track information for any CD, then either your iTunes isn't connected to the internet, or your iTunes setting have changed. To check your iTunes settings, go into Edit/Preferences/General and look at the tick-box (check-box) named Automatically retrieve CD track names from the internet. There should be a tick (check-mark) in the box.

HT4972 Why Doesn't my iPad have the feature to update software?

Why doesn't my iPad have the feature to update software?

Connect to iTune (computer) and Check for Updates.

Why doesn't the iPad 2 come with clock and calculator like iPhone?

Why doesn't the iPad 2 come with clock and calculator like iPhone?

Apple didn't put it on there. no one but them knows their rationale and they rarely share with us

Why doesn't disk utility recognize time capsule when finder does recognize it as a shared device?

Why doesn't disk utility recognize time capsule when finder does recognize it as a shared device?

I don't have a TC, but I hate Network solutions, as there is no way to repair them!
Not wishing to look up what a TC can do, is there any wayto connect it directly???

Why doesn't the iPad pick up my camera videos when it syncs with my computer?

Why doesn't my iPad pick up my camera videos when syncing with my PC?

Some people have fixed this with a simple re-start of the phone, others needed to reset the Phone.
Regards
TD

Why won't my laptop recognize my iPod nano second generation when I plug it in via USB? It does recognize my ipad mini. I was hoping to transfer music from my iPod to my ad mini

Why won't my laptop recognize my iPod nano second generation when I plug it in via USB? It does recognize my ipad mini. I was hoping to transfer music from my iPod to my ipad mini

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. You can use some third party software like this iPod file transfer, it can help you copy files from iPod to computer, and then you can use iTunes to sync the music to your iPad mini.
7. Check for third-party software conflicts.

Why doesn't mini iPad have such a hard time keeping and getting a wireless signal?

Why doesn't mini iPad have such a hard time keeping and getting a wireless signal? It's model PD531LL/A Version 6.1.3

Hi there,
You may find the troubleshooting steps found in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W.

HT4623 Why doesn't my iPad recognize an update to iOS 7? When I try to update, it says, "iOS 5.1.1 Your software is up to date."

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