HT4623 Why has my iPad 2 frozen on the new software update?

I have just gone to update software update on iPad 2 -  mini iPad worked fine but iPad 2  is now stuck - when I switch it on an iTunes logo appears in centre of screen with the charger cable fitting pointing up to it - any advice on how I can get back to my old normal page urgently please !

YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Similar Messages

  • HT4623 error 4013 and 21 on my ipad 2 after the new software upgrade. ipad is not usable anymore. please help!!!

    Hello There,
    please help, I have been trying to get my ipad to work again for hours without luck.
    After running the new software update on my ipad 2, I started having issues; device turned off by itself, apps couldn't be downloaded, etc (however it was at least working).
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    You say "USB can't be the issue...".  I disagree.  There are thresholds, etc.  Maybe the iPhone passes some threshold, but the iPad does not.
    You might reboot all devices.  If that does not cure it, then check the TS3694 article I attached above.

  • I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update.  They tried ch

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  • Was downloading the new software update on my iPhone  when it froze and has been in that state for more then 15 hours

    was downloading the new software update on my iPhone  when it froze and has been in that state for more then 15 hours.
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    i was able to access the phone by pressing down on the off button and home at the same time

  • I just updated my iPad 2 to iOS6 and I hold down the home button to activate Siri and I get nothing, I thought we were supposed to be able to use Siri on the iPad 2 with the new iOS6 update...???

    I just updated my iPad 2 to iOS6 and I hold down the home button to activate Siri and I get nothing, I thought we were supposed to be able to use Siri on the iPad 2 with the new iOS6 update...???

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  • HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

    I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

    Zach Doody wrote:
    itunes says i cannot update the phone as it is in recovery mode.
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    How do you close apps you hve looked at with the new software update?? You used to have to double click the home button and the apps would come up to delete bu that doesn't happen anymore.

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  • Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

    Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

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    Is anyone else having problems with the new software update for macbook? I get random clicking and flicker an movement of the pointer!

    OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
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    Start the computer,then press and hold down command and R keys to start into recovery partition.
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    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
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    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
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    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
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  • My iPad has frozen during the latest software update. How do I reboot it?

    My iPad has frozen half way through the latest software update.
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    Update frozen
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  • Why can I not make calls on my iphone with the new software update (sprint)

    I'm not able to make calls for hours at a time or recieve text messages on my iPhone 4S. This has all started happening after I updated to the new software. HELP?!

    Hello Ciddy14,
    Thank you for using Apple Support Communities!
    First, if you have not already, I would restart the iPhone then try again.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
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    From: iOS: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
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    iOS: How to back up and restore your content
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  • HT4061 i downloaded the new  software update via iphone and now i cant get my iphone 4 to work. it just has a picture asking me to connect to itunes

    i  downladed the new software for my iphone 4 via the iphone. now my iphne is not working and asking me to plug it in to itunes. how do i get my phone back to normal?

    jnmcnicholas wrote:
    now my iphne is not working and asking me to plug it in to itunes.
    Then that is what you need to do.
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    iTunes free download from www.itunes.com/download
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    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
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    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I did the new software update and now my phone wont work at all and keeps saying it needs to be restored from back up

    I had my phone plugged in to my iTunes yesterday and downloaded the new software. I then went to install the new software and it crashed half way through with an error message. Then it went off completely and wiped everything. I tried to restore from back up and now it says it has restored from yesterdays back up, restarts afterwards and says it needs to restore from back up again. and just goes round and round doing that. Even if i try an earlier back up. I also tried wiping everything back to factory settings and restoring from back up and that did the same as above. Please help!!

    Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

  • When will the new software update be avaailble for...

    I have a 5800XM and i have updated its software to v 51.0.006. but now there is a new update v 52.0.... but my device as well as the nokia software updater says there is no new update available..?..when will it be availble for me..
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    If your phone is branded or locked to Mobitel or another serviceprovider, it might be that they haven't approved the update yet, as they are entitled to. It might also be that Nokia hasn't yet released the update for that region for all I know.
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