HT4623 Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

The update process DOES back up contacts and photos, unless you interrupted the backup. The manual tells you to sync contacts to an app on your computer, and to import photos regularly to your computer. So Apple DID tell you to back up, you just didn't bother to read it.
If you didn't sync yet (and even if you did) connect the phone to your computer, right click on its name, and choose "Restore from Backup". If there's more than one backup choose the one with a timestamp before you updated.

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