HT4623 WIFI is not connecting to my iPod. Other devices are working fine?
This is a new iPod. I can not connect to WI-FI
I have tried everything possible. It tells me to update my iPod, but Ihave to be connected to WI-FI to update
Please HELP?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For the future, saying yu tried everything provides us with no information as to what you tired. If you in fact did try EVERYTHING, then there is no way we can help you.
Similar Messages
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I pad was working fine then when tring to access safari or facebook recieved a message Safari cannot open page because your I pad is not connected to the internet. How do I correct?
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
Hi
I have just brought my mac book air home from apple store and it won't connect to internet although correct wifi password entered and all other devices are connecting ok and signal strengh strong and it says it is connected !A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
My Mac wont connect to my WiFi. It can see the network but has an "!" over the WiFi signal. My iPhone and Surface connect fine. My Mac was working fine yesterday. I've restarted the rooter, the Mac and still not luck. I've changed the WiFi channel, removed and re-added the WiFi network, but I still can't connect. Please can someone help.... thank you !
Power Cycle
Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US -
Worked fine last night, trying to update to IOS6 and Wi-Fi decides not to work anymore, I mean, there are no list of networks to even try to connect to a Wi-Fi. Tried the reset network, power on power off, the whole nine. Any other ideas???
Give this a whirl and see if this helps.
Forget the network on the device and turn wifi off.
Turn bluetooth off. (Not sure why, but seemed to help with others)
Turn on airplane mode and then off again.
Reconnect to you network and open up a browser to confirm connection. -
I am unable to connect to the internet. WiFi, ethernet all working fine. Multiple devices can connect to the internet. Diagnostic on iMac says I'm connected and should be able to access the internet. This is all beyond me. I've changed the location, it appeared to set every thing up. Still doen't work. It must be corrupted so how do I clean it up?
Power Cycle
Power off the router. Unplug it from the wall. Wait for few minutes.
Connect the router back to to the wall.
Power the router back on. Wait until all lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/HT1455 -
Suddenly my ipad is unable to connect to our wifi. It buffers all the time?
All other devices are working normally. Is this a fault wityh my ipad or have I inadvertantly altered some setting?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?
Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
hi i got a mac mini but when i connect it to my smartax mt882 modem via ethernet it says device not connected can anyone solve this issue it work fine with the usb connection but the ethernet is giving me problems plz help
Hello, give this a try...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK. -
HT1338 Can't connect to Gmail, all other email prigs. work fine?
When I try to assign Gmail as a email program it will not connect. All the same config types work fine but Gmail. Any suggestions?
Robert Wilkins2 wrote:
Thanks for your reply Csound. I know that it's not right to solve my own post, but after thinking the problem was solved, I clicked resolved. I wanted to share my "solution" with the community. Sorry about bad form.
No bad form to worry about, just the reduced attention to your problem that a solved designation causes.
If I remove my gmail account, I'll be able to get all the emails back when I create my new one - because it's imap?
Yes, but check 2 things,
1. That it is setup as Imap (POP is possible but is not the default) and 2 that you have not created any local folders that house mail from the Imap account, if you did then you must export them before removing the account.
What do you mean by verify both passwords? You mean imap and smtp?
I assume I should be using the application specific password in my mail settings?
Thanks,
Bob
Imap and SMTP should be the same, but check. -
Please help me find a solution to my problem. I am unable to connect to Wifi network at home using my Mac Pro which was working perfectly all right till yesterday. I have checked my Wifi connections and have other devices which are working fine. I tried resetting my network but still the problem exists. I am unable to figure out what next I can do to fix this? Does anyone know a solution or do you think my networking Card is not working? PLease advise?
Okay have you tried preferences>Network then click diagnostics?
to verify if you are communicating at all go to application>Utilities>Terminal
in terminal type ping google.com should get over and over (send what you get)
64 bytes from 173.194.34.164: icmp_seq=99 ttl=52 time=31.586 ms
if you get the above, then go to safari and re-set safari, then close safari, re-open and try google. -
hi i need help my ipod is being weird and acting up... when i go to use someone's wifi it works for a good while and then it just logges me out of it say that im unaviable to us that network and other devices r working right on the same wifi I need help.....
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have a mac book pro with an ! in the wifi bars, all other devices are connected to the net work, cannot connected to a hot spot, can this issue be fixed
You could try this:
Apple menu / System Preferences / Network.
Here select Wi-Fi on the left, and click the Assist me... button on the bottom, then click Assistant.
Follow the directions on the screen. -
Recently bought a Pro. At home, it connects to wifi and internet just fine. On the road, it connects to wifi sites, but willl NOT connect to the internet, while Other devices, iPad2 and iPhone connect and browse just fine.
this is Mac Pro forum
You want the notebook forum: MacBOOK Pro
https://discussions.apple.com/community/notebooks/macbook_pro -
I am unable to connect to WiFi on my iOS7 devices. I have an iPhone 5 and a iPad. The WiFi symbol shows connection to my wireless router but no internet connection is received. My other non-iOS7 devices are connecting without any problems. I have tried resetting network settings on both devices and rebooting my router with no luck.
Please advise.Hello dlove103
Check out the article below for troubleshooting issue connecting to Wi-FI on your iOS device.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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