HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."
I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)
I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this.
Similar Messages
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I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server, but this message continues to pop-up several times a day at random intervals. Is there something I'm doing wrong? Or is my computer just having a glitch? Other than that, and a mildly sticking caps lock button, it's working perfectly.
Thank you!Alright it didn't solve it. Any other suggestions?
I haven't suggested a solution yet. I want to know whether you still get the messages while Time Machine is disabled. Do you? If so, try any or all of the solutions proposed in this thread:
There was a Problem connecting to the...: Apple Support Communities -
My Mac suddenly started getting a pop up message saying "There was a problem conecting to the server. URLs with the type "file" are not supported." My internet is working fine,no problem connecting. I just keep getting this message which I click off and continue working.
Open the Time Machine pane in System Preferences. If it shows that Time Machine is ON, click the padlock icon in the lower left corner, if necessary, to unlock it. Scroll to the bottom of the list of backup drives and click Add or Remove Backup Disk. Remove all the disks, then add them back. Quit System Preferences. Test.
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"There was a problem connecting to the server "Bill's Time Capsule".
Many times a day I receive a small message saying "There was a problem connecting to the server "Bill's Time Capsule". I've also had problems with my computer not recognizing that two of my wireless HP printers are turned on. These problems have occurred since I downloaded OS X Yosemite (10.10.2).
Are these problems connected? How do I solve them?Yosemite is poor.. it has poor networking and poor TM.. and is buggy all round. Although I am surprised if the issues started at 10.10.2.. I would have thought just continued unabated.
Anyhow reset the AE to factory and redo the setup.
Please use all names that are short, no spaces and pure alphanumeric.
Passwords the same 8-20 mixed case and numbers.. whereas names can be even shorter.
Ensure IPv6 in the computer is set to link local only for whatever network you use.. be it wireless or ethernet.. eg wireless.
And if the TC is bridged.. then try and keep its IP from drifting.. this can be a bit difficult. Need to set dhcp reservations on the main router. If the TC is main router this is not going to be a problem. -
I have money on my iTunes account. I cannot purchase premiums for the games I play! Especially the Hobbit Middle Earth game. I get an error message saying there is a problem connecting to my iTunes account. I have changed my password and still cannot use the account. I purchase my iTunes and App cards at Food Lion and Walmart and don't use a credit card. Can anyone help?
Try loging out of and back into your AppleId: (Settings app > iTunes&App Stores > [tap on your account] > Sign out. Then sign back in.
Contact iTunes support: http://www.apple.com/support/itunes/contact/ -
I installed LION on my mac pro 2008 and it's alway's pop with " there was a problem connecting to the server " Time Capsule" .How can i remove this popup. My Time machine is working fine and also rename it with less than 7 karakters. But the popup keeps on coming with the old name.
I have a BT Infinity router plugged into the Time Capsule, not sure where the radio settings are?
They are able to use the network settings of the TC i.e. they can connect to the internet via the wifi through the TC but when they try and connect to the AirPort Disk this is where it is not allowing a connection.
I don;t have the drive shared out at all at the moment, is this necessary? How do I do this if so?
I have attached the screen shots of all the settings.
Thanks again for your help. -
There was a problem connecting to the server "Max Time Capsule"
Disclaimer: Previously posted here (Ask Different) and similar to this.
I'm trying to use my MBP inside and outside my office, and having it backup to my 2TB Time Capsule when on its wireless network, or defer backups when not on the Time Capsule's wireless network.
Unfortunately, if I've been on a different wireless network for a few hours worth of backup attempts, bringing the machine back onto the Time Capsule's wireless network doesn't resume backups, and Time Machine never recovers. I can select the disk as a backup drive in the Time Machine preferences, but the disk remains unavailable from the Finder, and any backup attempts yield the standard:
There was a problem connecting to the server "Max Time Capsule"
Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.
My WiFi connection is through the same Time Capsule that hosts the backup drive, and its name and IP address have decidedly not changed. The only thing that seems to help is restarting the Time Capsule, but that is an inconvenient workaround at best.
The problem sounds similar to Backup Disk Not Available, but the answers to that question are either to restart or change the disk name or turn off the 5 GHz network (which didn't help). I also looked at /Library/Preferences/com.apple.TimeCapsule.plist, but found nothing that seemed relevant.
Any suggestions would be greatly appreciated. My MBP is running OS X 10.7.5, and the Time Capsule firmware is 7.6.1.There was a problem connecting to the server "Airport Time Capsule".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I still have internet connection, and have tried other suggestions across internet but really the only fix has been to power cycle the ATC. This unfortunately is only a temporary remedy for a day or so until it returns.
Any suggestions on how to fix this problem?
There is no fix.. I have written a bunch of suggestions to try.
https://discussions.apple.com/thread/6106750?tstart=0
It is very common on Mavericks.
How long did it take from when you set it up till it went bad?? -
There was a problem connecting to the server "AirPort Time Capsule".
I bought a new Macbook air and a 2TB Airport Time Capsule. I currently use the ATC for time machine, and external storage of Itunes & Iphoto libraries.
Everything was beautiful until the other day when I got the following :
There was a problem connecting to the server "Airport Time Capsule".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I still have internet connection, and have tried other suggestions across internet but really the only fix has been to power cycle the ATC. This unfortunately is only a temporary remedy for a day or so until it returns.
Any suggestions on how to fix this problem?There was a problem connecting to the server "Airport Time Capsule".
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
I still have internet connection, and have tried other suggestions across internet but really the only fix has been to power cycle the ATC. This unfortunately is only a temporary remedy for a day or so until it returns.
Any suggestions on how to fix this problem?
There is no fix.. I have written a bunch of suggestions to try.
https://discussions.apple.com/thread/6106750?tstart=0
It is very common on Mavericks.
How long did it take from when you set it up till it went bad?? -
The following error pop's up as an [OK] dialogue box after logging in the iMac,
There was a problem connecting to the server "Time Capsule".
The share does not exist on the server. Please check the share name, and then try again."
As it happens, a connection to the Time Capsule is established usually, anyway. On occasion it doesn't.
I have a Volume, Data, on the capsule, which similarly, usually mounts, but occassionally doesn't, with access permissions denied.
Any suggestions on how begin to work out how to achieve networking seamlesness?First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back. -
There was a problem connecting to the server “Ng Giok Hong's Time Capsule”.
This pop up keeps appearing and even though I do have the "Ng Giok Hong's Time Capsule installed.
How do I get rid of this annoying message once and for all.Hello,
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
I am receiving the following error message: There was a problem connecting to the server "Diane's Time Capsule" - check the server name or IP address, then try again.
This might just be a typical Mountain Lion network glitch..
Reboot the TC.. that is usually enough to fix it.
Otherwise restart the whole network from off.. Reboot items in correct order.
Modem.. TC.. computer. 2min gap.
Tell us if that doesn't fix it. -
Recurring "connection failed" when selecting TimeCapsule in the sidebar (internet connection works fine). Clicking "Connect As" starts the cyle over again but ends in "There was a problem connection to the server" message. Only fix is resetting TC.
The TC is the wifi base station, also have AirportExpress on the network, both of which work fine. The TC has an external disc connected as well, which is also visible in the sidebar but also cannot be connected to. Several MB computers use the network, all of which either can or cannot connect to the TC disc depending on when it is acting up.
Any ideas other than clicking "connect as" or powering down the network every time?Read up how to install 5.6 utility into ML.. it is pretty easy.
I downloaded 5.6
http://support.apple.com/kb/DL1482
Download unpkg
http://www.timdoug.com/unpkg/
Open the dmg to get the pkg.. drag it onto unpkg.. and it will create a directory under desktop with all the files.. drag the application to the utility directory.. or just run it direct.
Google if you want more explicit instructions.
Much easier with a real tool instead of a toy.
Hold the option key when you select firmware update.. all the old ones will appear.
But this will not work on newer Gen4.. only on every other model and early Gen4. .I do not know when they turned the corner and started this only 7.6 nonsense. -
I was having problems connecting to my app store and safari, any games or anything that required going out to a server. I rebooted my wireless several times it is working and it shows a signal on my iPad so it was suggested I go into settings and do a reset. I have done this and it still is not working. the error message when I try to sign in with an Apple ID is "there was a problem connecting to the server". I even get this when I am connected directly to my computer through Itunes
Any suggestions?Sounds more like you have a problem with your apple id. For starters go to that page click manage my apple id and singn in. If you can't sign in reset password.
https://appleid.apple.com
if you can sign in there, try to sign in to itunes on your computer. -
Each time I attempt update to iOS 6.1.1, I get a failure message saying I am no longer connected to the Internet. Which is not true. How should I proceed?
Daria-H, I get the same error. Trying on an iPad Mini.
Neto, I guess we could try plugging it to a computer. However, I am surprised I have to do that. It should work over the air, shouldn't it? -
when i try to order prints i get an error message saying there is a problem with my network and my network is working. How can i solve this problem?
Try a different media. I have good luck using Maxell discs.
Maybe you are looking for
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