HT4689 My daughters Macbook Pro memory appears to be full. When she puts it on it only stays on the "purple" screen how can I get on it to create memory?
My daughters Macbook Pro memory appears to be full. When she switches it on it stays on the "purple" screen. How do I get to go further to clear some memory?
Thanks
Marlene
Try these tips.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
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thanksJKOL96 wrote:
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