HT4710 Preinstalled imovie and iphoto aren't updating. Please help!
My macbook pro had as well as iphoto preinstalled, however i haven't been able to update them since I've gotten my computer. It keeps saying this: To update this application, sign in to the account you used to purchase it.
Hi again! I've got it!
It's a crude solution and you will lose all your playlists! but it works!
Close all programs.
First backup your iTunes library to an other disk. (go to Music folder than copy the folder called iTunes)
Than delete the iTunes library from your computer.
Restart your Mac, and start iTunes (it's empty like it's new)
Go to your iTunes backup… open the iTunes folder, it probably has the following structure;
iTunes > Album Artwork, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Library.itl, iTunes Music Library.xml, iTunes Music. (Here's where it probably went wrong! iTunes Music should have been updated to a new folder called !iTunes Media! and most likely didn't transfer the files to that folder. The folder iTunes Media is where other programs like iMovie, iPhoto and GarageBand get there iTunes media but couldn't because it was still called iTunes Music)
Now take the "iTunes Music" folder from the backup (maybe iTunes Media) an drag it into iTunes itself (application). iTunes will now load all your media into the new library, this can take a while depending on the amount of files you have in your old library.
When this is done all your media is back in iTunes exempt for your playlists because thats a preset from your old library, THEY ARE GONE!
But iTunes has build a new Library called "iTunes Media" which will show up in other programs.
This is what worked for me.
Good luck!
Similar Messages
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IMovie and IPhoto will not update.
IMovie and IPhoto will not update. Giving me "There was an error in the App Store. Please try again later. (18)." I have OS X version 10.8.5 and my IPHOTO is 9.4.3
Has not updated correctly for months.Be patient. Apple's servers are currently inundated. Try again later or tomorrow.
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i want to copy my data to my iPhone via itools
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unable to ascertain the compatibility of itunes
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My whole family shares the same MacBook and itunes library.
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Even though you do not have these particular songs or bums selected to sync, do you have "Sync only checked songs and Videos" in the Summary Tab of iTune? If you don't have that option selected, makes sure that you so check it before you sync again.
You should be able to swipe across songs in the songs tab of the music app - Swiping from Right to Left - and that will bring up the Red Delete Button. You cannot delete entire albums but holding down on the icon to bring up the X on the album icon. That doesn't work in iOS. 7.
If you are seeing songs in the Music app with the cloud icon on the right hand side, those songs are not on your iPad but are in iCloud and can be downloaded if you want to do so. If you do not want to see those songs, go to Settings>iTunes & App Stores>Show All>Music>Off. -
The most recent updates to iPhoto and iMovie, that are in the App Store updates, has my alternate email address for my user name. I can't log into the update because I don't know the password. I have changed my user name to reflect the correct email address, but it still prompts as the alternate email address. Any ideas as how to fix??
If you have forgotten your pass work go to here:
https://iforgot.apple.com/password/verify/appleid
Geoff. -
IMovie and iPhoto won't update on Used Macbook Pro Retina
I purchased a used macbook pro retina and did the usually initial setup for the laptop. My issue is that these two stock apps won't update in the app store. I recieve a message asking me to login using the ID that was used to purchase the app. I am assuming this is the ID of the previous owner , which of course I do not have. Any Ideas ???
The MBP needs to be disassociated from the original owners Apple ID. The original owner needs to call Apple Care to request that. Or if you have a sales receipt that proves you legally have purchased the MBP they may do it for you.
Then the MBP needs to be wiped clean and the most recent version of OS X that shipped with the Mac installed using OS X Recovery. You can also reinstall the iLife apps, which you should accept into your Apple ID in the Mac App Store on the Purchaes pane. -
I changed user names and apps won't update, please help?
Can anyone help me, I recently changed my username and email on my iphone, ipad and imac, but the iphone apps are not updating since is asking me for the old user name and password, which I don't remember. Thank you.
Purchased items are forever tied to the Apple ID that they were purchased with. If you don't remember the Password, log onto Manage your Apple ID, and click on Reset Password: Apple - My Apple ID
If you don't remember your Security Questions, contact Apple Support to have them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
The Migration and DVD/CD Sharing Update - Please help!
I have recently transferred my files from my 2007 MacBook Pro to my new 2008 MacBook Pro via target disk mode. I have transferred 50 GB of files by copying and pasting the files, and I have used a Firewire 800 cable.
Since I have successfully transferred my files, I have just noticed the following update.
http://support.apple.com/kb/HT3174
Is this update related to the process that I have used?
By not having installed this update before, could I have corrupted any files?
Should I erase the files, install the update, and copy the files over again, or is this update for something different?
Please, please shed some insight!
Thanks.
TrishaYour files would not have suffered any corruption due to the lack of the aforementioned update.
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I have been trying to update imovie and iphoto but i keep getting the same message and dont know how to go about it. Help please!
You obviously haven't bothered to read the software license agreement that covers iPhoto.
It states exactly what I have been explaining to folks that you now come along and contradict;
http://www.apple.com/legal/sla/docs/iPhoto.pdf (underlining mine)
B. If you obtained the Apple Software preinstalled by Apple on Apple-branded hardware, in order to use the Apple Software on more than one of the Apple-branded computers you own or control under the Mac App Store Product Usage Rules, you must log in to the Mac App Store and associate the Apple Software with your Mac App Store account. If you choose not to associate the preinstalled Apple Software with your Mac App Store account, you are permitted to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer at any one time. Please also note that by choosing to associate the preinstalled Apple Software with your Mac App Store account, you will also associate any other Apple software applications (i.e., iMovie and GarageBand) that are provided to you as part of the same preinstalled application bundle.
You have been lucky, because they realized that you were not intelligent enough to work with logically or to understand the license agreement, the Apple employees likely gave you these redemption codes to get rid of you. I seriously doubt that Apple is going to make a policy and give every user redemtion codes because they fail to read the terms of use and fail to associate their iLfe apps to their Apple ID correctly.
There is no bug. It works this way by design. -
I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?
Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
Why can't update to the new iMovie and iPhoto?
I recently had to get a new hard drive in my MacBook Pro. After I installed Mavericks, I got a notification from the App Store saying there are two updates for iMovie and iPhoto. When I try to update them, I receive a message saying update unavailable with this apple ID. It goes on to say this update is not available for this Apple ID either because it was bought by a different user or this item was refunded or cancelled. I have tried every possible Apple ID this could of been purchased with and receive the same message each time. I have no idea what to do to update these now. Any help would be greatly appreciated.
Please take each of the following steps that you haven't already tried until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service. -
I cant update iMovie and iPhoto because of a false account
Hi, I cant upgrade my iMovie and iPhoto because i dont know my pass anymore and made a new account.
How can I still upgrade it ?Im having the same issue - now what?
I also, forgot my password, made a new one and it says:
Also, it does now allow for a purchase in the app store. I read somewhere it was $14.99. Ill pay it to get my iphoto library to work, but it doesn't have a price, it only says "update". Its got me going in circles. -
I have an Mac air 2011 and after install osx mountain lion when I do update to some programs like iMovie and iPhoto and make sleep mode to dowenloaded it doesn't dowenloaded in sleep mode it stop please help me
i guess you could put the aiport utility app on your iphone, click on the aiport express there, it will show you how many devices are connected to it and the mac addresses of those devices.
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Hi,
Everytime I try and update iMovie and iPhoto from the App Store I get an "an error has occured" followed by a "There was an error in the App Store. Please try again later. (20)." I tried to download the update from the apple website, but much to my chagrin I was told "The version of iPhoto installed on this Mac must be updated through the Mac App Store. Check the Mac App Store to see if an update is available."
Help anyone?
Thanks,I have only had one AppleID ever. I do not have any other AppleIDs. My kids have thier own... and only one each for this very reason. Pick an ID and stick with it becuase it will be with you the life of ownership of Apple products.
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This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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