HT4718 I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id which i dont have pl
I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id who purchased it earlier which i dont have pl help me.
pardhuandey wrote:
I purchased used macbook pro in online now i want to restore the laptop. i tried restoring it using OS X internet recovery but it is asking me for the apple id i provided my apple id. the prob is i need to provide registered id who purchased it earlier which i dont have pl help me.
You will need to sign up for your own Apple ID and then buy and download Lion by calling Apple and getting a redemption code.
Good Luck
Pete
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I recently migrated from MacBook Pro to MacBook Pro retina. Now my macbook will not print to my LaserJet3200 printer. I downloaded the drivers but still only prints a line of gibberish per page, and endless pages, when i send printer a print job. Any recommendations on how to correct this so the printer prints properly again?
Hi
where can I find the "generic PCL driver" you referred to Greg?
Also, I searched for a LJ 2100 d4river and found these. should I be working with the HP website? or an apple website? my Apple software update is current.
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I just purchased my MacBook Pro in February of this year, I visit a celebrity blog website quite often using my Mac and I've noticed that once I am on that page it refreshes on its on and it'll open up a new window advertising Japanese dating. Is there a way I can prevent this from happening? My Mac is technically brand new, I am just begining to put use to it.
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Any remedy for eye strain using macbook pro retina?
since purchasing a macbook pro retina display around 33 weeks ago I'm getting major eye strain from using it and I'm not talking excessively,only an hour or two at a time,trying reducing the brightness but still no better,anybody else had success with this problem?as i know others have had same issue
I can only tell you my experience after having used the anti-glare screen for over 5 years. I can sit in front of my laptop for hours without any adverse effects. I passed on the retina Macbook Pro because it seems like an abomination not to offer such a beautiful screen in anti-glare format. The retina is less glossy than the regular screen, but nowhere close to the anti-glare in comfort (for me, at least).
I would check with her doctor, too. It may actually be that a screen with a smaller native resolution is better for her. -
i recently purchased used macbook pro 15" but unfortunately i erase the harddisk and did not have back up but when i try to reinstall the mac os x lion it ask me the id password,how i can purchse the mac os x lion.
where from i can buy the mac os x lion because i am using windows base system when i try to buy from apple web side it show in app store only not in itunesHave you tried booting from the Recovery HD to reinstall Lion?
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
You will need the Apple ID and password used to purchase Lion. If you have not purchased Lion, then you will need to purchase the Snow Leopard DVD and install Snow Leopard then update it to 10.6.8 to access the App Store where you can purchase and download Lion under your own Apple ID. Or you can purchase the Apple USB Lion installer flash drive at any local Apple retailer or the Online Store. -
I purchased a macbook pro 13' 3 days back. As per apple, customers purchasing their macbook after 21 july2011 will get a free upgrade to OS X LION. I've submitted the required steps online and i haven't recieved any sort of reply from apple. Please help.
When I clicked the following link:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?partNumber=MD202Z/A
and filled out the info, i got a code from apple on the web which i used to download Lion free from the appstore. -
I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
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Purchased a used macbook pro with Mountain Lion. My old Mac runs Snow Leopard is backed up to Time machine. How do I register the operating system to me and how do I use Time Machine to move my files to the new used computer?
If you look at the User Tips tab, you will find a write up on just this subject:
https://discussions.apple.com/docs/DOC-4053
The subject of buying/selling a Mac is quite complicated. Here is a guide to the steps involved. It is from the Seller's point of view, but easily read the other way too:
SELLING A MAC A
Internet Recovery, and Transferability of OS & iLife Apps
Selling an Old Mac:
• When selling an old Mac, the only OS that is legally transferable is the one that came preinstalled when the Mac was new. Selling a Mac with an upgraded OS isn't doing the new owner any favors. Attempting to do so will only result in headaches since the upgraded OS can't be registered by the new owner. If a clean install becomes necessary, they won't be able to do so and will be forced to install the original OS via Internet Recovery. Best to simply erase the drive and revert back to the original OS prior to selling any Mac.
• Additionally, upgrading the OS on a Mac you intend to sell means that you are leaving personally identifiable information on the Mac since the only way to upgrade the OS involves using your own AppleID to download the upgrade from the App Store. So there will be traces of your info and user account left behind. Again, best to erase the drive and revert to the original OS via Internet Recovery.
Internet Recovery:
• In the event that the OS has been upgraded to a newer version (i.e. Lion to Mountain Lion), Internet Recovery will offer the version of the OS that originally came with the Mac. So while booting to the Recovery Disk will show Mountain Lion as available for reinstall since that is the current version running, Internet Recovery, on the other hand, will only show Lion available since that was the OS shipped with that particular Mac.
• Though the Mac came with a particular version of Mac OS X, it appears that, when Internet Recovery is invoked, the most recent update of that version may be applied. (i.e. if the Mac originally came with 10.7.3, Internet Recovery may install a more recent update like 10.7.5)
iLife Apps:
• When the App Store is launched for the first time it will report that the iLife apps are available for the user to Accept under the Purchases section. The user will be required to enter their AppleID during the Acceptance process. From that point on the iLife apps will be tied to the AppleID used to Accept them. The user will be allowed to download the apps to other Macs they own if they wish using the same AppleID used to Accept them.
• Once Accepted on the new Mac, the iLife apps can not be transferred to any future owner when the Mac is sold. Attempting to use an AppleID after the apps have already been accepted using a different AppleID will result in the App Store reporting "These apps were already assigned to another Apple ID".
• It appears, however, that the iLife Apps do not automatically go to the first owner of the Mac. It's quite possible that the original owner, either by choice or neglect, never Accepted the iLife apps in the App Store. As a result, a future owner of the Mac may be able to successfully Accept the apps and retain them for themselves using their own AppleID. Bottom Line: Whoever Accepts the iLife apps first gets to keep them.
SELLING A MAC B
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.
I have a POP Verizon e-mail address on my iMac and use Mac Mail v3.6. I recently purchased a MacBook Pro and would like to sync the e-mail so that they're the same on each machine. I've learned I must switch to IMAP...how is this done? Please dumb it down as best you can. I have this great fear that I'll lose all my e-mails in the process.
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Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?
yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
What is the converter for video files, to use in the iMovie? My files are mpeg, wmv, mts, avi, etc. I recently purchased a MacBook Pro - version 10.10.1.
AppGeeker will do the job.
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I have a Macbook 2007/08 model and the charger has decided to pack in. I have also recently purchased a Macbook Pro 2013 model and would like to know if there is an adaptor available that I can use on my Macbook Pro charger to charge the Macbook.
You can get a new third party 60W power adapter on eBay for under $20.
http://www.ebay.com/sch/i.html?_nkw=macbook+power+adapter&_sacat=0&_sop=12&_dmpt =Apple_Laptops&_odkw=macbook+power+adapter&_osacat=111422&_trksid=p3286.c0.m270. l1313
Or for $80 from Apple http://store.apple.com/us/product/MC461LL/A -
I have Lightroom 4 purchased in disk download format. I am considering purchasing a MacBook Pro but this doesn't have a CDRom. Can I use the serial code to download on to MacBook via the internet? I have only used the disks once for my iMac.
you need a lr serial for mac. the serial number for pc and mac are different.
you can download a trial lr 4 for your mac but you need a mac serial number to install.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
hi..Iam an Architect...I would like to purchase a macbook pro 15.4 inch 512 gb, 16 gb.So i would like to know the possibilities and advantages of using 3d softwares and autocad.And also is 3dsmax available for mac os or should i install it with windows.
System Requirements for AutoCAD 2013 for Mac:
Apple® Mac OS® X v10.8.0 or later (Mountain Lion), OS X v10.7.2 or later (Lion), or OS X v10.6.8 or later (Snow Leopard) with 64-bit Intel processor
Apple® Mac® Pro 4.1 or later; MacBook® Pro 5.1 or later (MacBook Pro 6.1 or later recommended); iMac® 8.1 or later (iMac 11.1 or later recommended); Mac® mini 3.1 or later (Mac mini 4.1 or later recommended); MacBook Air® 2.1 or later; MacBook® 5.1 or later (MacBook 7.1 or later recommended)
3 GB of RAM (4 GB recommended)
2.5 GB free disk space for download and installation (3 GB recommended)
All graphics cards on supported hardware
1,280 x 800 display with true color (1,600 x 1,200 recommended)
All Mac OS X supported language operating systems
Apple® Mouse, Apple Magic Mouse, Magic Trackpad, MacBook® Pro trackpad, or Microsoft-compliant mouse.
Mac OS X-compliant printer
Additional Requirements for 3D Modeling (All Configurations)
Pentium 4 or Athlon processor, 3 GHz or greater or Intel or AMD dual-core processor, 2 GHz or greater
4 GB RAM or more
6 GB hard disk space available in addition to free space required for installation
1,280 x 1,024 true color video display adapter 128 MB or greater, Pixel Shader 3.0 or greater, Direct3D®-capable workstation-class graphics card
3ds Max 2014 and 3ds Max Design 2014 are available for windows only:
System requirements for 3ds Max 2014 and 3ds Max Design 2014
Windows 8 or Windows® 7 64-bit Professional operating system
64-bit Intel or AMD multi core processor
4 GB RAM minimum (8 GB recommended)
4.5 GB free disk space for installation
3-button mouse
Latest version of Microsoft® Internet Explorer®, Apple® Safari®, or Mozilla® Firefox® web browser
Recommened Mac:
15-inch MacBook Pro with Retina display : 15.4-inch (diagonal) LED-backlit display with IPS technology
2880-by-1800 native resolution at 220 pixels per inch with support for millions of colors
Hardware
2.4GHz quad-core Quad-core Intel Core i7
16GB 1600MHz DDR3L SDRAM
512GB Flash Storage
Autodesk AutoCAD 2014 for Windows vs AutoCAD 2013 for Mac
USER INTERACTION Windows Mac
Command line
✓
✓
Multifunctional grips
✓
✓
Dynamic input
✓
✓
Auto-complete command entry2
✓
✓
Hide and isolate objects
✓
✓
Create and select similar objects
✓
✓
Delete duplicate objects
✓
✓
Properties palette
✓
✓
Quick properties palette
✓
Quick view
✓
✓
In-canvas viewport controls
✓
✓
Editable UCS icon
✓
✓
Layer tools3
✓
✓
Layer groups
✓
✓
Layer state manager4
✓
New layer notification
✓
Filter
✓
Quick select
✓
DesignCenter
✓
Tool palettes
✓
Content palette
✓
Navigation bar
✓
ShowMotion
✓
Coverflow navigation
✓
Multi-touch gestures
✓
AutoCorrect command entry
✓
File tabs
✓
DOCUMENTATION
Geometry creation & measurement tools
✓
✓
Parametric constraints
✓
✓
Associative arrays
✓
✓
Copy array
✓
✓
Object and layer transparency
✓
✓
Strike-through text
✓
✓
Blend curves
✓
✓
Multiple hatch editing
✓
✓
Sheet set manager
✓
Project manager
✓
Dynamic blocks5
✓
✓
Model documentation tools
✓
Table style editing
✓
Hatch creation preview
✓
Multiline style creation
✓
Digitizer integration
✓
Change space
✓
Express tools6
✓
Text align
✓
DESIGN
Solid, surface, and mesh modeling
✓
✓
Surface curve extraction
✓
✓
PressPull
✓
✓
Autodesk materials library
✓
✓
Material creation, editing, and mapping
✓
Basic rendering
✓
✓
Sun properties7
✓
✓
Visual styles7
✓
✓
Advanced rendering settings
✓
Camera creation
✓
Walkthroughs, flybys, and animations
✓
Autodesk ReCap point cloud tool
✓
Import Sketchup files (SKP)
✓
Geographic location
✓
CONNECTIVITY
External references (DWG)
✓
✓
Image underlays
✓
✓
PDF underlays
✓
✓
DWF underlays
✓
DGN underlays
✓
In-place editing of DWG references
✓
✓
Batch publish
✓
✓
Publish or plot to PDF
✓
✓
Plot styles
✓
✓
Plot style table editor
✓
✓
AutoCAD WS connectivity
✓
✓
Autodesk 360 connectivity
✓
Data links
✓
Data extraction
✓
Hyperlinks
✓
Markup set manager
✓
dbConnect manager
✓
eTransmit
✓
WMF import and export
✓
FBX import and export
✓
SAT import and export
✓
✓
Additional model import
✓
Design feed
✓
Share on Facebook
✓
LICENSING
Standalone licensing
✓
✓
Network licensing
✓
✓
Cross-platform licensing
✓
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