HT4718 optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro

Hi there,
my questions are:
1.optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro.
how to do it on internet?
2.already tried connected via lan cable, but folder with question mark appeared.What could be problem(DHCP was enabled)
3.Is it possible to do it in target disk mode through my even older powerbook G4
4. Is it possible to do it with flash memory , and how to download the stuff on?
thanks in advance
Allterro

If your Macbook Pro (MBP) came preinstalled with OS X Lion (10.7), you can use Internet Recovery to reinstall it.
You will need an Internet connection.
Restart your Mac using Command+Option+R until you see a spinning globe. This will boot into Apple's server and load their Recovery HD.
From the OS X Utilities menu, select Reinstall OS X. You should see a Lion logo to the left of this option.
If your MBP came preinstalled with OS X Snow Leopard you will need the DVD and an external CD/DVD drive to use to install it.
You may also be able to put your MBP into Target Mode with another Mac running a version of OS X that is compatible with your MBP. From that other Mac download OS X from the App Store and point to your MBP (Target Mode) to install to. I've never tried this but it sounds like it might work.

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Optical drive doesn't work all the time

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Hello marinfo
Welcome to Apple Discussions
It is normal for all the fans to be running all the time.
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Dennis

Optical drive doesn't work after installing itunes 11.0.5.5

After updating to iTunes 11.0.5.5 my optical drive does not work. I have put the same CD in another PC and it works fine. When I right click on the optical disc drive in 'Computer' I get the error message "Windows cannot access the specified device, or file. You may not have the appropriate permission to access the item." If a CD is in the drive, the drive will either keep popping open or not open at all on its own. The CD will not open in any other player such as Windows Media Player either.

I read this article:
http://www.gearsoftware.com/wiki/index.php/CD/DVD_drives_disappear_after_install ing_iTunes
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This is what I did and my optical drive is now working:
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2. Unistalled iTunes
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http://support.apple.com/downloads/#itunes
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http://support.apple.com/downloads/#itunes
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[solved] My Optical Drive doesn't work.

Hello, first i should thank the community for the awesome job they've made on arch linux and everything around it.
Secondly, i installed arch linux two days ago, it was my first attempt and it seems to work flawlessly with gnome, compiz, etc. i even managed to master pacman and yaourt.
But i have a little issue my optical doesn't work in gnome, i can't even see it on the devices. (It worked great on the installation). Any ideas?
Last edited by 1lj4z1 (2011-03-25 17:36:20)

OK, so start with creating a mount point, like
sudo mkdir -p /media/dvd
-- and then feed your drive with a disk, and see what happens. (I suppose it will mount it automatically, but lets see...)
Edit: Just in case your system needs a cdrom directory, you can create a symlink to your /media/dvd, like this:
sudo ln -s /media/dvd /media/cdrom
Last edited by bohoomil (2011-03-25 14:27:53)

After installing Mavericks, the optical drive doesn't work for movie DVDs, program install DVDs, or music CDs.

The disc loads but is immediately spit back out. I am fairly sure this is an OS X software issue, since blank CDs don't exhibit this behavior. As far as I know, the drive was working fine before installation of OS X 10.9 (actually the machine is at 10.9.1). The machine is a Mac Mini late 2009 with built-in optical drive. I have seen some other discussion of this or a similar issue in the Support Communities and the only suggested fix I have seen is to reset the SMC. I tried that, with no change in the behavior.
Also, the main OS X support page says that Mavericks includes 30 days of free support after install of the product, but when I try to follow any of the links on this page to find the "free" support, all I get are pages that require entering the serial number of the machine, which then tell me that the support for the machine has expired. Anybody know how to access the "free" support for Mavericks? It has definitely been less than 30 days since we installed it on this machine.

After browsing a lot of the "More Like This" links, it appears that a LOT of people are having this problem. It may be that a simple reset of the SMC fixes the issue on later (e.g., maybe >= 2010) Macs. Anybody been able to resolve this issue on a late 2009 Mac Mini?

I need to install osx I have the snow leopard disc but my optical drive doesn't work.

I made the rushed decision to completely scrub my Mac and reinstall the software again. I bought the computer about 4 years ago from a student at my university who was leaving. When I got it lion was installed already. Now I can use the install disc as my optical drive is broken and I can't recover from the internet as it wants the apple I'd from the original person. I can't find an uncorrupted file to USB boot my machine . has anyone got any ideas before I bite the bullet and get my CD drive repaired .

Purchase an external CD/DVD optical drive.
There are cheap ones (under$50) that'll last anywhere from a year to three years or more expensive(over $50 and higher) that will last much longer.
Not all optical drives are Mac compatible.
Most Mac compatible drives you will only find to be purchased online.
Here are two on Amazon.com that are cheap and Mac compatible
http://www.amazon.com/LG-GP10NB20-Portable-External-Drive/dp/B004K2Z4MS/ref=sr_1 _3?ie=UTF8&qid=1398883289&sr=8-3&keywords=Mac+compatible+external+LG+optical+dr i ve
http://www.amazon.com/LG-Electronics-Portable-External-GP40NB40/dp/B009DS6OFU/re f=sr_1_7?ie=UTF8&qid=1398883289&sr=8-7&keywords=Mac+compatible+external+LG+opti c al+drive
Here's another source for Mac compatible optical drives. These are also tray loading drives
http://eshop.macsales.com/item/OWC/VLU2SD24XS/
http://eshop.macsales.com/item/OWC/MR3F82SD24S/
Good Luck!

Replaced hard drive in a Toshiba Satellite L45-57423 and now need to install windows

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Solved!
Go to Solution.

Satellite L45-S7423 (PSL48U-013005)
Downloads here.
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This MacBook is about 5 months old and the optical drive has just started making noises at wake from sleep, or at restart. There is no disc loaded in the drive, but the noise is as though a disc has been inserted in the drive and it is attempting to read it. This goes on for about 5 to 10 seconds, then stops.
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I posted this to a different thread earlier today. I will add that most of the experience I've had with this issue is in Tiger or Leopard. I don't think I've seen it yet with Snow Leopard. My instincts tell me it is more of a hardware issue than a software/OS issue. (Just my $0.02.)
I have seen this many times. (I support 100+ Mac Laptops, most are 13" MacBooks.)
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BUT, sometimes MacBooks make a much louder noise, that is similar the sound you hear when you insert or eject a CD or DVD, only sort of "doubled". Usually you hear it when waking from sleep, but I have also experienced it happen intermittently when the MacBook is turned on, under normal use, or not being used (but not sleeping or waking from sleep).
In the past, I have sometime cured it with a reset of the SMC and PRAM. This has not always worked. I have also seen it disappear after inserting a disc into the drive. Most of the time, the sound has returned some time later. I have called Apple on this issue several times, and sent the MacBook in for repair. My memory is that they have replaced the optical drive under AppleCare.
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http://support.apple.com/kb/TS2839
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External optical drive won't work on macbook pro retina.

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Anniefb1 wrote:
I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?
Just had that happen to me.
First, run Disk Utility and see if the SuperDrive (it is an Apple SuperDrive isn't it?) is listed. Is the disk you inserted shown? If not, hold down the option key and click the Apple menu - choose System Information and when that shows up, choose USB. See if it's listed there. If it is but neither the drive nor the disk you inserted appears on the Desktop, the side bar of the Finder window, or Disk Utility, return it for a refund (if it's within 14 days of purchase) or a replacement. That's what I had to do a few hours ago and the replacement works as it should.
BTW, if you want the disk you inserted back, and pressing the trackpad as you reboot doesn't eject the disk, as a last resort run Terminal and enter (copy and paste the following)
/usr/bin/drutil eject
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The 10 DVD's work fine in the Windows PC and Laptop I have, just not in my MacBook...
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MATSHITA DVD-R UJ-857E:
Firmware Revision: ZF1E
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Type: DVD-RW
ID: INFOMEDIA
Blank: No
Erasable: Yes
Overwritable: Yes
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Write Speeds: 1x, 2x

Other than trying to burn at a lower speed I suspect that there is little you can do. You could try a third-party disc burning application like Toast but that would be a lot more expensive that just trying several different types of media.
If you have an Apple Store nearby then you could probably take your disc to the store and try them in another MacBook at the store (it looks like you are using RW media, so you could rewrite them after these tests).
Of course, if after trying a few different brands you still find that you are having problems then you may just have a hardware problem with your MacBook's Superdrive. I suppose that you could also have a software conflict. Have you tried creating a new user account to see if the disc can be burned there (as a test)?

I have a imac g4 with a philips cdd5301 drive. the drive doesn't work what should i replace it with

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Any good external optical drive should do, in this case, Google is your friend, just make sure it's Mac compatible.

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It sounds like the lens on your optical drive is dirty. Use a cleaning DVD or wrap a microfiber cloth around a credit card and carefully slide it in and out a few times.

What can I do if my CD or DVD drive doesn't work properly in Windows 8?

QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
AnswerNote: For help with this issue in Windows 7, please see this article.
To get your CD or DVD drive working correctly, try these suggestions in the order listed.
Reinstall the Driver
Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
Power Cycle
Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
Ensure the laptop is turned off.
Unplug the laptop's AC power cable.
Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
Hold down the power button for thirty seconds.
Reattach the battery if removed.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to a CD or DVD inserted into the drive
You receive an error message about your CD or DVD drive
If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
System Restore
Try using System Restore to restore to the most restore point from before the problem arose.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
System Recovery
If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
For more information on performing a recovery, see the following article:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
Contact Customer Support
If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
If your problem is not solved, try the next
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!

Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running.

Brand new Mac Pro.. CD DRIVE DOESN'T WORK!

I just set up my new Mac Pro yesterday, and the cd/dvd drive doesn't work. It worked once, when I was installing a printer, but it made a really bad noise, and now whenever I put any cd or dvd in, it doesn't even recognize it or react.
I don't know what to do.
I know I have a warranty so somebody from apple should be able to help me, but I can't even reach anybody on the customer support phone number.
Does anybody know a way to fix this?

Try depressing the SMC RESET button for 10 seconds, small round button under drive #4 in the rear (with unit unplugged).

HT4718 optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro

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