HT4743 cannot connect my account information to apple tv

i am trying to purchase a tv show i updated my account and it still asking me to update it on the computer i did and the same thing

I have a 21.5 " Mac with 2.7 Ghz. I don't see a model name on the keyboard itself. DG733951RXNDPQYAR is stamped on the back don't know if that helps or not.

Similar Messages

  • Trying to send using Apple mail program after installing Mavericks; Keep getting box "iCloud Cannot connect to account iCloud". Entering password restores mail but why should  I have to do this?

    Trying to send mail via Apple's email program (not iCloud off web page)  after Mavericks show pane "iCloud cannot connect to account iCloud". Entering p/w restores mail but why should this be happening?

    While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that  has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
    The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
    My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps.

  • Mail program can't connect to iCloud. Keep getting pane saying iCloud cannot connect to account. Having to put in password each time. Doesn't affect iCloud mail web page just Apple mail program.

    Keep getting pane in Apple mail program; iCloud cannot connect to account iCloud. Have to put in password in order for mail to work. Does not affect iCloud mail off the webpage, just Apple mail proram??

    Keep getting pane in Apple mail program; iCloud cannot connect to account iCloud. Have to put in password in order for mail to work. Does not affect iCloud mail off the webpage, just Apple mail proram??

  • When connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    I'd start with the following document with that one:
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  • Mail cannot connect to account....

    i keep getting this message sometimes a couple times a day ?
    "mail cannot connect to account ..."
    and i have to re enter my password everytime?

    Sometimes this problem can be cured by tidying up the Keychain, where login info is stored. You can do this by opening Keychain Access in your Utilities folder. Find the location and login info for the mail account. Delete, say, all but the most recent one. Does that fix the problem?  If not, go back and delete even the recent one. When Mail asks you for your login stuff, give it, then check the box which says to store it in the keychain.  Sometimes just doing this last step is enough to clear up the annoying login windows.
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  • How do i reset bank account information in apple account

    how do i reset bank account information in apple account

    If you mean that you want to change or remove your payment details then on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account  - that should also give you a payments link on your account's page.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
    If you want to remove your payment details and aren't getting the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information ?

  • I cannot connect to facetime. My apple id and password are correct. It asks me to check my network connections, but check what?

    I cannot connect to facetime. My apple id and password are correct. It asks me to check my network connections, but check what? I'm connected to the web by wifi. What else do I need to do?

    If you're behind a firewall, try following tip. it'd solve your problem.
    http://support.apple.com/kb/ht4245

  • Why i cannot active my account information

    why i cannot active my account information visa on itune account because when i active the visa card,itune say i have to contact to itune  support in red words.
    Thank you.

    You can. I do it all the time. I'm sure that there is more to your rhetorical sounding question that what you have stated here. Asking "why can't I" type questions provides no useful information at all.
    So why don't you explain what's going on when you try to use your account balance.

  • Cannot connect to photostream on my apple TV

    My Apple TV all of a sudden cannot connect to Photostream.  Any suggestions?

    Your question has been going around for a while, and there appears to be no ready solution. Have you tried this: http://support.apple.com/kb/TS4425
    I solved the issue by borrowing my wife’s iPad, perhaps you can borrow one from one of your friends, delete their iCloud account (don’t worry, it’ll all comes back later), sign yourself in, agree to that **** agreement, delete your account, re-instate your friends. Now go to Apple TV and try again...
    If you find a simpler solution, let us know...
    Good luck

  • Mail cannot connect to account, please enter password, problem

    Since I have upgraded, I keep getting this pop up box in Mail on my Mac, Mail is workinhg fine on my iPad, but when I try and take the accounts online it just says it cannot connect, please enter password.
    Any ideas as I am fairly new to Apple devices.

    Thanks done that and it wasn't resolving the issue.
    But,
    I have sussed it out, Mail was using the wrong server address and I never noticed, I had to manually add the accounts instead of mail automatically finding the info and adding them.
    Thanks

  • Check iTunes account information on Apple web site?

    Is there any way to check the status of my iTunes account on the apple web site? Specifically, I'm looking for authorized computers, etc.
    TIA.
    Airmon

    We're closing in on the answer, I think, but both of those suggestions involved accomplishing this task via iTunes, which involves reinstalling iTunes, and I'm keen on avoiding that.
    That's why I'm trying to do it through the web site, rather than iTunes.
    Sorry, I've just had a lot of bad luck with that software and it's taken a fair amount of effort to clean all the stuff it left behind off of my computer.
    If the answer is "No, you have to use iTunes. There's no way to accomplish any account management on the apple website.", I can accept that and live without ever knowing the iTunes account information. I'll be done with the iPhone in a month or so and can call Apple support and have them cancel the account.
    I was just hoping there was an easy, online way to manage my account like there is with most other stuff...
    Thanks for your time.
    Airmon

  • ITMS - Account Information - Change Apple ID

    I need help with iTunes Store Account Information.
    I have an store account with a <name>@hotmail.com Apple ID Username... however I'm paying izymail to get theses e-mails sent to Mail instead of checking online... now this is become a waste of money and the next 6 month payment will be coming off in the next three weeks. So I want to Cancel it.
    I have a new .Mac Username and e-mail address, which I setup two weeks ago to launch my iWeb Site, and want it to be used for my iTunes account as e-mail and Apple ID.
    Can anyone tell me how to change it over from hotmail username to a .mac username. I have $82.00 credit on the account - don't know if that'll be a problem.
    Thanks for help and advice.

    Hi tony.vidmar,
    The article linked below details a number of troubleshooting steps that can help get signed out of your old iCloud account on your iPhone.
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    https://support.apple.com/en-us/HT203828
    Regards,
    Allen

  • HT4306 Why do I see "cannot connect to iTunes " with my apple id?!!!

    When I want use to app store send me this massage "cannot connect to iTunes store"

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • Mail cannot connect to account on my iMac

    Mail was working fine until my mail provider at optusnet reported that my mailbox had reached 100%.
    After I deleted all the email in my optusnet account I couldn't connect to my account on my Apple iMac.

    Make sure you can still get into it on the web.  Make sure the account still exists.
    look up the correct server settings for them in Google search.
    Backup if you have any On my Mac folders.
    Delete the account. (Mail, Accounts, "-" )
    Restart Mail
    Add the account back. But when you type the Address and Password, instad of hitting Create, hold down alt key and hit Next.
    Check the settings while you add the account back.

  • I cannot connect certain site on firefox (Apple, Disney, hotmail etc...) and iTunes store from itunes

    From a certain moment now i could not surf on some web sites as Facebook (really long to open, then html text on the left, apple.com, Disney.com. Hotmail.com etc) also when i want to update my apps on iTunes, he sais cannot connect to iTunes store, weired.  I already empty the cache, and cookies on Firefox, dosent do anything, oh! And as same for chrome, safari and internet explorer. It seems that the big sites are blocked. Thx for your help. I work on iMac g5  os lion 10.7.2, processor 3.06 GHz,  Firefox 10.0,  iTunes 10.5.3 no firewall

    I work on iMac g5  os lion 10.7.2
    No you don't. The G5 iMac is a PPC iMac and cannot run Lion.
    The Firefox forum is here:
    http://forums.mozillazine.org/viewforum.php?f=38

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