HT4743 I am downloading a whole season of a TV show and one ep is not downloading, could it be casue I already tried to purchase that ep previously?
I am downloading a whole season of a TV show and one ep is not downloading, could it be casue I already tried to purchase that ep previously?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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I tried to download a complete season of a Tv show and it slowed down my computer to the point where it was completely unuseable. How can I get rid of this series/
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I purchased an album and one song has not downloaded
i purchased an album and one song has not downloaded.there is nothing waiting to download and when i try to purchase the song it is highlighted in blue and says it is already purchased
And you've search your library for the track by its name ?
If you want to contact iTune Support then you can do so via the 'report a problem' page : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I want to download a tv show but all the season havent come out yet and so half the season is unavalible. When they come out can Ijust download them straight away or will I have to pay for them again even though im buying the whole season?
Once you pay for a season, you get the entire season as it is released.
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I bought an album and one song will not download.
a window pops up saying file is corrupted, what can i do to fix it or get the song?
How to report an issue with Your iTunes Store purchase
To report an issue with a purchase, follow these steps:
Open iTunes. If you are already signed in, skip to step 4.
Choose Store > Sign in.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Purchase History button.
Click the Report a Problem button at the bottom of your purchase history.
Click the arrow next to the purchase with which you want to report an issue.
Click the Report a Problem link next to the item with which you wish to report an issue.
Click the Problem menu.
Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
Write comments about the issue (optional).
Click the Submit button
The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours. -
I have a season pass for AHS S3 but episode 5 will not download via Apple TV and on my computer is asking me to purchase it (but only this episode). Anybody else experiencing this? Any solutions?
Thanks!Have you failed to maintain a backup copy?
Download previous purchases from the iTunes Store - Support - Apple -
Hello, after I upgraded to the new iOS 7.0 I can not download books I my overdrive app. Every time I try, it closes the app and the book does not download.
Any help with this is greatly appreciated.I'm a librarian....this is what we got to help people. I haven't tried it yet myself.
Dear Library Partner,
Apple released iOS 7 yesterday and many of your Apple users may have upgraded their device(s) or will be upgrading in the near future.
When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue.
We are resolving the issue but in the meantime, here are immediate remedies for users:
1) Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help articlefor assistance. (Recommended)
2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.
Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
We encourage you to share this information with your users via email, Facebook or Twitter.
We apologize for the inconvenience.
Regards,
OverDrive's Partner Services" -
I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up with a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square, acts like it's downloading (which I can see happening in iTunes), but never downloads. The Cloud just stays there.
I've sync'd my phone, I've turned it to "show all music" in Settings, I've drag and dropped the songs/albums onto my phone again. I feel like I've tried everything I've seen recommended, but nothing works.
I've purchased a lot of music from iTunes. It should be there. What's going on?
P.S. Same thing happening with my purchased books. Ugh.Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.
Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh -
Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!
Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.
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I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
album artwork and song names do not download. How do I get this to download. Submitting is not working
Hello!
I own a small company and we are having the same problems.
IE9 is not working with the latest flash update infact the update has messed up flash complety for all sites once installed. I went to YouTube eariler and it warned that I needed to install to the new Flash Player upon instaling and returning to YouTube it had the same message. This led us to download both the x86 and x64 versions and useing the uninstaller went through each one and tried the updates. None of the downloadable updates from Adobes site works. I have also loaded up Windows XP in a virtual machine and trying IE 8 with the latest updates and it as well does not work and does the same thing upon updateing it just keeps saying to install the latest update allthough it has allready been done!
Now on the other hand I loaded FireFox and it had the same update and upon restarting the browser after applying the update and it works just fine!
Im on a Windows 7 x64 Ultimate box and ran the WindowsXP in the VM. FireFox was loaded on the main OS and worked fine after said update.
Of Course I have allready double checked the running addons in IE 9 and the files within the /system32/ and all the flash files go there (x86 and x64 were differnt named files)
Im guessing there is something conflicting betwen IE (IE 8 and 9 tested)
Now this is not just happining on this machine but all of our desktops and laptops no one has any trouble with FireFox working
Also this will break all flash objects in IE even localy as now no flash works it acts like it is not installed.
Guess will see how long this takes to get fixed or aknowledged... lol -
I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song
If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?
As i've posted in this thread:
http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
I've tried everything others have suggested without any luck.
Now I'm stuck with a 300 bucks mp3 jalopy.
My big question here is :
why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
Pentium 4 Windows XP -
Downloaded an audiobook on my iPhone. Part of the book did not download. What do i do?
Downloaded an audiobook on my iphone. Part of the book did not download. What do i do?
Try doing it again..
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