HT4743 When we go to play purchased tv shows it takes hours to play?

When we go to play a purchased tv show it takes hours to play?

measure your internet speed
http://www.speedtest.net/
you can calulate yourself how long it should take to download the movie or tv show
if your internet speed is faster then you recieve the data then the issue must be in apples server

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Cannot play purchased tv shows

I have been unable to play purchased TV shows on iTunes. iTunes software is the most current, and the TV show was puchased from iTunes. The software will present the first screen to view the show, but will not automatically start. If I press the start button, then it will immediatley go back to the pasued state. I can open and play all episodes directly with quicktime, so it does not appear that the file is corrupted in any way. It also seems that if I play a movie that did not come from iTunes, and then play the TV show once the movie has run for a few seconds, then I have 1 shot at getting the TV show to play.This is happening on iTunes version 10.5.3 (3) and on the previous version as well.
Thank you.

After being more though and reading a few other posts, I have identified the problem. The downloaded shows are HD, and I was trying to play them on my 30" Cinema Display. And it seems that is not possibe. That is annoying. I hope apple finds a way to get my apple cinema display to talk to my apple computer.
Problem solved. Now I am greatly annoyed.

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download a flipping pic. Please help me ?

Can you clarify:
it takes hours. So far I have not been able to download a flipping pic
Either it takes hours to download or you are not able to download at all.
How are you trying? Have you tried alternatives? A Card Reader? Different USB Cable? When did you last reformat the camera card?

Can't play purchased tv shows in iTunes because of Quicktime?

When I try to play a purchased tv show (from a season inwhich i have already been able to play episodes) it states that it can not play because this version of iTunes does not support QuickTime. I have 11.1.5 So frustrating!

I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

Can't play purchased TV Shows on ITUNES

I recently purchased some episodes of TV Shows on ITUNES. However, I cannot play them on ITUNES. They start to play for about 5 seconds then ITUNES crashes.
I receive the message "ITUNES has encountered a problem and needs to close..." So far no problem playing them on my IPOD, just can't watch them on ITUNES. Also discovered that I can't watch a preview of a TV show or movie either on ITUNES. It results in the same problem described above, (i.e.ITUNES crashes). Anyone know why this is happening and how to correct?

I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

Itunes 11 cannot play purchased TV shows or Movies

I recently upgraded my PC to itunes 11. Since the upgrade, I have been unable to play any purchased TV shows or Movies in itunes. I use Home Share, and the videos will play on my iPad and iPhone, but will not play on my PC. The video screen opens to a black screen, and the times shows it is playing, but the screen stays black, with no audio.
What I have tried:
1. Rebooted several times, and restarted iTunes
2. Ensured there were no updates pending
3. In Quicktime, set video to Safe (GUI) -No change
4. In iTunes, deauthorized and reauthorized my account.
Really a pain, and now I am holding off on upgrading other devices until I can make sure that this is resolved. This is exactly why Apple needs to remove restrictions on their files, as all of my other Movies and TV shows that were no purchased from Apply play fine.

I have resolved this issue. Here is the link to the solution: http://support.apple.com/kb/TS1277
I did not feel comfortable deleting the files, so I renamed the SC Info folder to oldSC Info, and then rebooted. Once I went back into iTunes and played a TV Show, it asked me to autorize again, and then everything worked great.

How to play purchased tv shows when offline

I have purchased a few tv shows for the kids for road trip - when we are offline, I cannot find them under the Videos app & if you try to start itunes it says it is offline. Where are the tv shows to watch them??

You purchased them? They may not have been fully download but can re-download from cloud when away from home. From itunes, go to purchases on the bottom of the screen. Scroll through all purchases and click on the cloud icon to download.

HT1933 iTunes shut down when trying to play purchased tv show

have purchased a tv programme on iTunes and everytime I try and play it a notice comes up saying "iTunes has stopped working" and then closes the programme. Can anyone help with this?

many thanks.
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Okay. let's first try uninstalling and reinstalling your QuickTime. We'll also take a few other explicit precautions, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a copy of the QuickTimeInstaller.exe file from the Apple Website. (Don't run the install on line and don't start the install just yet. get the installer that doesn't mention iTunes.)
http://www.apple.com/quicktime/download/
*Uninstall phase*
Head into your Uninstall a program control panel and uninstall QuickTime.
Next, we'll remove any leftover program files and folders.
In Computer, open your C drive.
Open the "Program Files (x86)" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
Go back into your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
Right-click on the "QuickTime" file (if it still exists) and select "Delete".
Right-click on the "QuickTimeVR" file (if it still exists) and select "Delete".
Empty your recycle bin.
*Reinstall phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to the internet and/or your network.
Does the QuickTime reinstall seem to go through smoothly? If so, try launching iTunes again and trying to play one of the affected videos. Do you still get the same iTunes error, or are the files playing properly now?

Can I play purchased TV shows from a back up disc in iTunes on my AppleTV?

I purchased an entire season of a TV show on iTunes, but it was taking up a lot of space on my computer so I backed it up onto several DVD discs (that are not able to play in a DVD player, but only in my iTunes) When I get my appleTV will I be able to put the disc in my computer, have the episodes play in itunes, and then have them play through my appleTV since they're no longer in my library and only on a disc?

Welcome to the Apple Community.
They will only play if they are in your iTunes library.
it doesn't really matter where the files are so long as they are listed in iTunes available. Consider getting an external drive for your library.

Can't play purchased tv shows in HD in iTunes

I have a problem with my itunes and some HD TV Showes I purchased. Some would play and some only will play in SD. When I start them im HD I only see a black screen without sound but the itunes display that it is playing.
I tried to deactivate and activate the computer and I log out from the store and log in again. Won't play.
What can I do?

I had the same problem, but then i uninstalled quicktime 7.5.5 and then reinstalled it using a new download of just quicktime 7.5.5 for windows from apple.com. all seems to be working fine now. this was a really annoying problem, as i had just downloaded new tv shows!

Purchased songs show up, but won't play on iPod

Hey-newbie here. I checked out iPod 101 and it doesn't address this exact problem (or if it does, I'm thick and can't see it!).
I bought some songs off iTunes. They show up in the Purchased file and in the Library. They also show up on the iPod, but when I got to play them, they skip to the next song. I've restored, deauthorized and reauthorized, turned off virus protection-what am I missing? The iPod is one week old! Arrgh! TIA.

Don't have a solution, sorry for that; but you wouldn't happen to be Tia Ann would you?

TS1424 Songs availble with album purchase only show downloaded with album but play will not play past the first few seconds of the song. Solution???

Purchased entire album. Songs available only with album purchase show completed download with album, but play only a short demo of song (both PC and iPod). This is my first iTunes purchase so I likely missed a step. Is this a user of iStore error? Solution(s)?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Itunes stops working and wont play purchased tv shows, i tried the quicktime unchecking box fix and that didn't work. help

im new here trying to get help. my itunes stops working when trying to play tv shows and movies. i tried the quick time fix, unchecking a tab in the advanced section that didn't work for me. i have now uninstalled itunes that didn't work either. help

Try this. It worked for a few users after a drop.
Turn the iPad over and give it a very HARD slap on the back. May take several slaps.
 Cheers, Tom

HT204053 hi i have purchased i pad when i am going to purchase its showing old ipad user name how to change it

hi
need help
i am new user
i got a ipad from one of my friends when ever i am trying to purchase any game or trying to download free games its showing old ipad users name and asking for password . how to change that ??????

Welcome to the Apple Community.
settings > store, sign out of his account and into yours.

ITunes 9.2 won't play purchased TV Shows

Life was great before I downloaded iTunes 9.2
I have quite a couple of TV shows and this is what happens:
1. Video doesn't play, iTunes freezes, iTunes is slow and I have to end the program using the task manager (Windows 7)
2. Okay, so I thought I had the wrong version of iTunes and I downloaded the 64-bit Windows 7 program
3. Works fine
4. After a random number of playback times, video doesn't play again. My external hard drive, where I keep my library, works fine. My computer detects it. Music files can be played. But no videos.
5. Need to uninstall iTunes and install again, miraculously it works. But one day like today when I wanted to get my workout done real quick, I instead have to spend an hour looking for an alternative to this program, uninstalling and installing again.
The screen just appear black, Quicktime wont even play the file, and it's not an authorization issue, I also checked that as well. It just decides to stop working whenever it feels like it, and once it does, restarting the program or the computer won't work.

Hi Imageman100,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

HT4743 When we go to play purchased tv shows it takes hours to play?

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