HT4759 Can't redownload purchases and files are missing

ITunes tells me my purchased files are already downloaded but they will not play. Out of 30 there are only a few that will play.
This has been a very long drawn out problem and I have tried all kinds of things to solve it. It also will not play most of the songs that I have imported to Itunes.
The list of all the different things I have done to solve this is too lengthy to list. But other than trying to push them back into Itunes from my Ipod, I don't know what to do! And I am pretty some of my purchases are not on my Ipod so there will be some lost.
Anyone else having this problem and been able to resolve it.
The files are not on my PC. There are directories but the files are not there. And Itunes will not download them.
I am at my wits end! I think the problem developed when ITunes updated and the ICloud option arrived. It has been so long I don't really know, but not sure what else it could have been.

You can check the default color settings:
* Tools > Options > Content : Fonts & Colors > Colors
Also make sure that "Allow pages to choose their own colors, instead of my selections above" has a check mark.
See also:
* [[Websites look wrong]]
* [[Website colors are wrong]]

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HT201210 hello,can't install itunes because files are missing when downloaded,please help?

Hello,Please help me i had an update the other day.when i downloaded it ,it basically stuffed my whole itunes program.I am unable to access anything in relation to my itunes.I have uninstalled itunes several times with no joy.And always comes up missing files can't install.cant reinstall this great program and i am missing playing all of my music videos and music.Thankyou in this matter.I have windows vista home premium.

When I go to install itunes+quicktime it says "A newer version of quicktime is already installed. This installation cannot proceed while the newer version of quicktime is installed". Even though quicktime is not installed on my computer because I had uninstalled it. When I've tried to download quicktime by itself. There's a box that pop up's wanting the quicktime.msi install package or a alternate path. I found 2 quicktime.msi. One is from '08 version 7.4.5 the other from '10 version 7.6.9. When I've tried to repair the 7.6.9 it says "this action is only valid for products that are currently installed".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another QuickTime install. Does it go through properly this time?

Re: "Fireworks can not run.The resource files are missing ordamaged"

Hi,
I had the same problem on Win XP (Home) and Firework MX after
a
complete reinstall of my system.
There might be two triggers for the problem
1. I used my regular user account to install most of the
programs and
downgraded it afterwards to a limited user account! This
seems to be a
bad idea at all!!! Several programs (incl. Outlook, etc.)
failed to
start afterwards, because of corrupted user rights (i.e. no
read/write
access even for the owner of the files). Allways use an admin
account
for installing - don't change the rights of your regular
account for
that.
2. I restored my old macromedia configuration files (located
in "Lokale
Einstellungen\<user>\Anwendungsdaten\Macromedia\Fireworks
MX") by
copying them directly or using the windows "sicherung"
(ntbackup). I
found that the user and group information for that files were
empty!
Solution:
- I completely uninstalled the mx suite (probably fireworks
would be
enough) and in addition to that
- removed all directories not deleted by the installer and
- cleaned the registry manually from some "Fireworks"
entries. !!Be
careful with that!! Have a look at this reg-key first:
HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Fireworks
You probably don't have to delete all the "Edit with
Fireworks" entries
and file associations.
I hope this might help a little.
By the way - I used the cygwin shell and the "ls", "chmod"
and "chusr"
commands to detect and change the user rights of files. This
was the
appropriate solution for the problems with all other
programs.

New Window: "Windows Installer: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package iTunes.msi in the box below." (Tried all listed files - non work - same message comes up)
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Why are some websites turning hot pink in Firefox? In IE it's fine. I can't read text and buttons are missing as well as some photos. It's really difficult and I've already checked my Color settings. Help?

I've recently tried to make the switch to Firefox as we all know IE is unsafe and my computer was almost lost to a virus. However, it's been difficult as I can't log into my e-mail (after thirty seconds I get kicked back to the login page) and some screens come up as a violently pink color with pale blue font. Links disappear and often times the wording is rewritten in Times font over a button. Pictures disappear and simply say where the photo came from (like "Photo courtesy of the AP") I've tried to adjust settings but it's not helping any.

You can check the default color settings:
* Tools > Options > Content : Fonts & Colors > Colors
Also make sure that "Allow pages to choose their own colors, instead of my selections above" has a check mark.
See also:
* [[Websites look wrong]]
* [[Website colors are wrong]]

Some folders and files are 'missing' in lion.

When I restore them from my SL back up they disappear from there as well. Help

I'm having serious issues with the LION Upgrade being not only glitchy but now Complete Folders are vanishing from my hard drive.
I keep a template folder, for speed, on my desktop which I use to start new projects for every client I have. The main folder labled "jobTEMPLATE" contains 6 seperate folders Labled Email, JPEGs, PDFs, PSDs, SOURCE, and WEB as well as one blank text.rtf message.
I duplicate the TEMPLATE folder - name it with the new project and I'm off to the races.
I just tried to do the same thing a few minutes ago and the Template folder I always use is completely EMPTY!!
Thank God I backed that folder up on my external because I have client work in progress which is now gone from the desktop!
Is anyone else having similar issues? Am I going nuts??
On an aside, I am also having issues with my magic mouse not liking Lion at all. My screen will start to pull to the right to go to Mission Controll on its own and / or minimize the entire screen showing multiple windows.
I am not a happy MACer at the moment!

I changed drives and consolidated my library, but many files are missing

I recently changed my the hard drive on which my iTunes media were stored. I followed instructions on this page:
iTunes for Mac: Moving your iTunes Media folder
However, after consolidation I discovered that quite a lot of folders and files are missing from the new created file. The missing songs are still in my library, and when I try to play them, I get the exclamation mark and have to direct iTunes to the original files on the old hard drive.
I've restarted everything and tried to consolidate again and again, but the files remain missing.
What should I do?
All advice gratefully received.

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.

I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
We could not complete your purchase
The product distribution file could not be verified. It may be damaged or was not signed.
Please can anyone be of kind assistance.
Thank you!
Zanjan Fromer

I have tried to re-install Lion
If you are trying to reinstall Lion, you need to use Lion Recovery
Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.
For that issue, quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading MLion.
***** Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion.

Cant run itunes on my windows xp,when i install it and try to open itunes,it keeps on saying "itunes cant run because some of its required files are missing. please reinstall itunes... what can i do...

cant run itunes on my windows xp,when i install it and try to open itunes,it keeps on saying "itunes cant run because some of its required files are missing. please reinstall itunes... what can i do...

You should first uninstall iTunes completely.
This is not an easy task!
Read this article on how to remove iTunes completely
http://www.howtogeek.com/howto/23959/completely-remove-itunes-and-other-apple-so ftware-from-a-windows-computer/
Then download the latest version of iTunes for your Windows Version and install it.

I can't install itunes 11.0.4.4 and so I can't sync with IOS7 can't uninstall old Itunes error message saying some files are missing. What to do?

I am trying to install the latest version of Itunes so I can Sync with IOS7 but I keep getting an error message saying it can't dis-install the old version Missing itunes64 files.
I tried to just un-install the old version but my computer tell me it can't because some files are missing. I don't know how to find them or how to fixx my problem. Can anyone help?
Thanks

I keep getting an error message saying it can't dis-install the old version Missing itunes64 files.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?

I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

I have 2nd gen. Ipod shuffle I restored it and now when i am trying to sync it, it is showing that some files are missing and it is not getting sync what should i do???

Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems.

I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?

I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?

The computer (windows platform) where I initially began using Itunes has four other computers/devices that are shared with it. All four of the other computers show up in my account, and can be managed. Or I can remove them. But on the new computer that I want to be my base computer (home if you will). The computer I want it to replace, when ITunes is open, has a tool bar, with various functions. All of the other devices are linked to that computer in ITunes, under Home SHaring. The new computer, shows the downloads via Home Sharing, but it does not show/have any tool bar.
I want to activate the new computer to be the computer via ITunes where all of the devices are linked to it as the base for ITunes. And, I don't know how to make that happen.
I hope that makes sense.

How can I determine which programs/files are using disc space?

A question for the professionals:
What program on my MacBook Pro can I run to determine which programs and files are taking up the percentage of disc space? I am running at 72 gb, which is great, but I need to know what is using up the rest of it. Thank you in advance to any helpful solutions.
Matthew

activity monitor for RAM (its already in your utilities folder) http://support.apple.com/kb/HT1342. OmniDiscSweeper for hard drive http://www.omnigroup.com/products/omnidisksweeper/ (needs to be downloaded)

During installation of iTunes appears an error message: Itunes cannot run because some files are missing. What can I do?

Recently I received an iPad2 as a gift. I had iTunes because an iPod I had. First I put some productivity apps through my computer. Then I bought some other games apps through WiFi. then when I try to synchronize, I lost my productivity apps and just keep those buy on WiFi. Now I try to install iTunes again, and what I received at the end is a message that tells me "iTunes cannot run because some of its required files are missing. Please reinstall iTunes".
I did it a couple of times. Same result. One of this times, I also retired those programs recommended on help page: iTunes, QuickTime, Bonjour, Apple Mobile, etc. (in the order indicated)
Your help will be appreciated.

same issues here... Using windows 7... I can't install none of the 3 soft. No Safari... No Quicktime... No Itunes... Running 32 bit windows... Error messages "Error 7" and some other error messages durint install... Any help will be appreciated... Thanks

Can't create a recovery drive: "Some required files are missing"

Hi guys,
Didn't have much luck in MS forums, maybe somebody here knows?
Whenever I try to create a recovery drive I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."
Uh?
Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.
If I helped you, please give me some kudos! ^^

Hey there dann,
What version of Windows 8 are you using? It appears you may need to the Window 8 disc to be able to create the recovery drive because it needs files that are not on your system. I found those part numbers for the Windows 8 recovery media for you.
04T7196 - Win 8 64 Bit US
04T7223 - Win 8 Pro 64 Bit US
Additional part numbers can be found here for all system parts and recovery media for you the Twist (s230u). If you contact service back they should be able to get the media sent to you. Good Luck.
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HT4759 Can't redownload purchases and files are missing

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