HT4759 Got my iPod back from apple for unlock and it was taken again is my tracker still on in my name

iPod touch

When you received the iPod back from Apple did you have to set the iPod up?
If Apple exchanged your iPod, the one you received is like new, not yet setup
If they just returned your iPod, it was like it was when you sent it to Apple.

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I just got my iPod back from Apple. Everytime I go to the App Store on my iPod, click "updates" then "purchased".. It will load, and then exit out and take me back to my home screen. Can you help?

HELP!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just got my ipod back from apple. when i went to restore it to the last time i synced it. well it restored my ipod, added all my music, contact info etc.. the only thing it didnt restore was my apps to my ipod. can some help me ou?

help

Do you have the Sync Apps option ticked from under your iPod's Apps tab in iTunes?
Make sure your the installing of Apps is not enabled in Restrictions. Head to Settings -> General -> Restrictions and make sure either all restrictions are off or that at least Installing Apps is.
B-rock

Just got my iPad 2 back from apple for battery exchange. It was updated to iOS 7.02. Trying to get all my apps back but my App Store is locked onto a purchased app and won't let me do anything. Help ,

My App Store is locked at an app I purchased and won't let me make any selections. What do I do. I just got my iPad back from factory for new battery. It was updated to iOS 7.02 at factory. Have not been able to take a movie either. Will take picture. No idea what square is, but won't let me select it either.

Try close all apps in multi-task window
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

I just got my Mac back from Apple repair and I can't burn a disc. What do I need to do to make that happen?

Hello deneye2112,
Thank you for providing the details of the burning issue you are experiencing. I found some resources that I think might help:
First, I recommend resetting the System Management Controller (SMC) on your Mac (I wasn't sure if you had a removable battery or a built in battery, so I listed the steps for both):
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
If you are still having trouble with burning after that step, I recommend reviewing the section titled "Top troubleshooting tips" in the following article:
Disc Burning Quick Assist
http://support.apple.com/kb/HT1152
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!!

Ok so I got my iPod back from the Walmart care plan. My iPod broke so Walmart fixed it. But now I any sign into iMessage or FaceTime! And I really want to text and FaceTime. So please help!! Thank you!! ☺

Maybe:
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting FaceTime
iOS: Troubleshooting Messages
It is not clear what "But now I any sign into iMessage or FaceTime! " means

I got my iPhone back from apple to day for a repair and has no screws

I got my iPhone 5 back from apple today I sent it in for a repair cause the touch stopped working and I got it back with no screws I'm over it

Well your phone isn't screwed? Take it back to apple and have them repair it by adding the missings screws. Perhaps the technician had a bad hair day.

Just got my mac back from apple, airport card MIA

2 weeks ago the hard disk drive was acting funny and after attempts at repairing and reformatting apple decided the hardware had failed. After a long 2 weeks without my iMac I finally get it back with a fresh format, when I boot it up I don't seem to have the option of connecting to the internet wirelessly via my airport card.
I have also noticed a few other things, such as when I hold left control and mousewheel up to zoom in on the screen the frames per second drops DRASTICALLY, it didn't do this before. and for some reason "photo booth" is just a question mark on my dock and when I click it nothing happens.
Photographic evidence within:
http://img205.imageshack.us/img205/2637/cimg0202bh8.jpg
Is it time to take my imac back to apple for another 2 weeks?

I went ahead and installed 10.5 as I had nothing else really going for me. And for the most part this seemed to clear ALL of my problems.
The only problem I am having now is that whenever I restart I must manually go into the internet options and select my wireless network from a list.

Got my MBP back from Apple-Problems

I sent my MBP in for repair on Monday and got it back today.
I now have a couple of annoying problems. The first thing is every time i boot up my computer, it says "Your computers clock is set before March 24, 2001." Some applications may have issues etc. The first time i thought nothing of it but every time i restart my computer it says it. I went into date and time and had ti sync with time.apple.com and it did so successfully. The data and time are correct and i just restarted and the same thing happened so it seems my computer isn't keeping time while off. The second this is every time I turn on my computer or wake it from sleep, i have to put in my Wi-Fi password again. I check the box that tells it to store it in my keychain and I check in keychain access and it shows it stored. How do i solve these problems?
Lastly, i got my computer back and they didn't do a re-install of the OS so everything is still on my computer but when I plug in my external drive, it comes up as the green time machine drive but whenever i try to backup, it fails. Why is this? I would like to be able to access my old backups and just continue. I know there is plenty of space, my time machine drive still has 118gb free. I don't know what apple did to my computer but they fixed some problems and created a few more to take their place!
Thanks in advance!
Message was edited by: mdpeterman

hey, im havin the same prob, i just got mine back from havin the logic board replaced and everytime i try to do a backup it fails cause in my case its tryin to make a new backup, like my initial one was ryan dudek's macbook pro and now its tryin to do ryan dudek's macbook pro 2, so i think u may be having the same prob, i just dont know how to fix it yet, i tried going into preferences and sharing to change the comp name but still doesnt work. if you figure this out please let me know what you did

Got my Mac back from Apple Repair... now TimeMachine is messed up!

I'm hoping this is something "routine" and some of you smart folks can help me out.
I recently had to send my MacBook Pro to Apple Care for repair (a whole other story! The LCD died...), when I got it back I noticed a couple of strange things:
1. my iTunes told me I had to authorize my "new" computer (no problem. I can deal with this, it doesn't impact my work. It's just a bit odd.)
2. my Time Machine backups stopped working. (This is a much bigger problem, since now I'm working without backups).
Here's the situation:
Time Machine preferences shows me my regular backup destination drive (it's called "total-backup" by the way, and it's a big ol' Firewire drive.)
It says "Oldest Backup: --".. as in NO oldest backup. But when I look at the drive out in the finder, there's a folder there sure enough named "Backups.backupdb" which takes up many GB.
That folder now contains two subfolders:
- one is called "My Computer" , which itself contains many folders named with dates. This appears to be my old backups folder.
- the other is called "My Computer 2" and it contains only an odd 8 KB thing named "2008-04-26-182146.inProgress" which contains the date I got my computer back! (And also shows you how long I've been working without backup!)
Here are my two questions:
- How do I point Time Machine to the correct backup set?
- And is it okay for me to just manually delete that "My Computer 2" folder off the backup drive?

In all likelihood, your logic board was replaced during the repair. There's a MAC address (Media Access Control) embedded in every networkable device that gives a unique ID to every device; the Mac's MAC (name similarity only coincidental) address is on the logic board.
iTunes authorization is keyed to the MAC address; so are your Time Machine backup files.
You can't change the MAC address, since it's hardware, but you can change the record of the MAC address in the Time Machine files so they'll be recognized by what it thinks is a new computer. It take Terminal (and guts).. the info is here: http://www.macosxhints.com/article.php?story=20080128003716101
I don't think that article says to back up your Time Machine files before you start mucking about with them, but that might be a good idea. You may have room for a zipped duplicate right on the backup drive, so that'd be a good thing to do first.

I just got my computer back from Apple - They fixed nothing

Long ago I made a post expressing concerns that none of the animations on my computer were as smooth as my girlfriend's Macbook with the same specs. I tried everything recommended to me, including typing some stuff into the console. Nothing fixed it.
In order to make sure I wasn't just crazy, I downloaded Xbench, a program recommended to me for benchmarking. I was told that my score should be around 100.
That being said, my score does not get above 70. Clearly something is wrong with the graphics processing on my computer because when running to through the graphic benchmarking portion of the test, my girlfriend's computer speeds through it, whereas mine goes fairly slow.
After being completely stumped by the problem, I took my computer to the Apple store nearby to get repaired. The Mac Genius didn't seem to believe that anything was wrong (he refused to acknowledge the benchmarking program) and said he'd have my logic board replaced anyway.
I just recieved my computer today and nothing has changed. I'm still getting low scores on Xbench and none of my animations are as smooth as they should be. What the heck is going on? Is it possible that nothing was actually replaced, or could the problem be stemming from something that isn't on the logic board? A RAM diagnostic didn't turn up anything...

A computer's performance is affected by software or else hardware issues. If the memory chip isn't 'seated' right, hard drive speed or read capacity, whatever. Could be anything. In regards to software, there can be installation issues - people say that a fresh install with all-at-once updating has less problems than an install where you upgrade or "add" to another install. Same goes for updating after you add software applications - it is just more complex and less efficient. But there are so MANY ways to tune a computer. What about energy saving settings (vs "performance")? Also the more ikons you have on your desktop the more RAM is used. It is a learning curve you can begin by opening Activity Monitor. You want to watch how much RAM is used, disk activity, startup activities running in the background (display saver on or off?) and so on. CPU activity (and temperature) is a big indicator.
If you are hoping to someone here to post "one thing" that points to your concern, I doubt that will happen. Sometimes hardware is manufactured 2nd rate (the Seagate Drive issue from months back) and you MIGHT have a poor quality part in your machine. Not often though. Diagnosis takes time and patience. If you are in a hurry take heart in the fact that Macs have a great resell value and get rid of it / buy fresh, upgrade to the Santa Rosa - better video. (Or offer money & a trade for your GFs - maybe speed isn't as important to her).
If it were me I would try a fresh (erase) install & download all the updates at once. This is recommended by posters here. It is often posted that a new software update 'slows' a machine from prior to the update. I don't have an answer for why, except that the times I downloaded all-in-one updates I had less slowdown problems. It is a pain, though. And it may not 'fix' things. That's the reality of performance trouble-shooting, though. It's real life & it ain't fair.
Another way to go is to upgrade the performance through a new hard drive (7200 RPM).
Another thing to try is Opera / Firefox. I find Safari inconsistent - sometimes fast, next day slow. Opera and Firefox can really fly in comparison.
You are right to be annoyed. The logic of the situation is that a mass-manufactured unit should be measurably consistent (and it obviously isn't). The sad part is that these things can take so much effort to determine, it may not be worth your while to find out 'why'.

My phone company submitted a request to unlock my iPhone at the end of my contract and I haven't heard back from Apple for three weeks. How do I prod them to get on with it?

Hi. I finished the contract through which I got my iPhone (Orange UK) and I've waited three weeks to get a message from Apple to say the phone is unlocked so I can use it with another service. Anyone know a way of prodding them to get on with it so I can use my phone. The required 20 days (ludicrous) are up and nothing from Cupertino.

Just to clarify - When I requested my unlock from AT&T, I received an email from them that my unlock was approved. I verified with Apple that the unlock request had been processed, and then I just had to restore my phone. You can call Applecare at 800-694-7466 and ask them if your carrier has processed your request to unlock the phone. If not, you will need to contact the carrier again (as Gail pointed out - it is the carrier who unlocks the phone).
HTH

Got my macbook back from Heasync Logic board and now...

I just got my macbook back after 11 days (and i have procare). I brought it in to apple to get fixed because i, like the rest of the macbook using population, was suffering from the random shutdowns... well, i picked it up today... the machine was screaming (as in good) it passed the AHT with flying colors before i left the store... well, i just got home and performed the QT and iTunes updates that i missed while it was at depot and after the required restart... a beautiful stream of colorful lines started dripping down my screen (its the logic board i know) I am not questioning what my current problem is... what my question to all of you who have received your macbooks back after having the MLB and Heatsink replaced....
How many of you have had your NEW logic boards go within a couple days of getting your machine back?

how does one reset the resolution?
system preferences>displays>Display tab
choose an alternate resolution, and then reset it back to the original, and restart the computer
i mention this because apparantly its a flaw in the logic board that is fixed by doing this, its helped others out (search a couple pages deep and youll find more talk about the lines on the screen)

Just got my iPod back from service...now what???

I was forced to send my iPod in to be serviced, due to the Folder/Exclamation Point Error.
I just got it back today. Now what? How can I make this iPod, which is not my old one, but a completely new iPOd, work with my iTunes?
All I really want are the songs I have on my computer to be loaded on to my iPod. Anyone know what I need to do?

Welcome to Apple Discussions, Sam.
Assuming you have a good connection you simply download and run the latest firmware updater from this site. Retore the iPod (which will format it for your PC) and then completely resync it with iTunes and you're good to go.

I got my imac back from apple... now... whats this???

Hey there everyone.. Thanks for all of your help everyone who helped me figure out what was wrong with my imac. i had the logic board replaced along with the power supply. yay 999.65 worth of work for free thanks to the repair extension! Now i have an issue that i am wondering if it is normal?? System specifications: Its 20 Inch iMac g5. 2.0 ghz 1.5 gigs of ram, with a 250 gb hard drive. obviously with a new logic board and power supply. Its working beautifully!!! No Crashes since i got it back! But.... ...... ..... ..... Now ok, I play world of warcraft a lot.. Now after playing it for say.... 10 minutes.. My fans come on.. And boy.. they are kinda noisy!! holy cow.. Brrrrrrrrmmmmmmmmmmm geez.. an like.. if im encoding a DVD.. or browsing the net looking a videos.. Brrrrrrmmmmmmm Monatone drone there.. and even after i quit the game etc... quit burning.. etc.. not fore sure how long it keeps going.. but a while. CPU 4158 rpms, System, 4000 RPM's, Hard Drive 5374 rpm's... does this seem like too much? or is this about normal.. i dont want to complain.. but.. its kind of annoying ya know? Anyone else have the same experiences?? Please let me know asap.. Thanks,
Jason

http://docs.info.apple.com/article.html?artnum=301733 iMac G5: How to Reset the SMU (iMac G5, the iMac G5 (Ambient Light Sensor), and the iMac G5 (iSight)).
If the above does not fix the fan issue, then get on the phone to Apple first thing Monday morning & advise them of the problem.

HT4759 Got my iPod back from apple for unlock and it was taken again is my tracker still on in my name

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