HT4759 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. thanks

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
Grateful

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

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HT2497 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. Grateful

Hi
Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password.
Please can you help me.
thanks

If you don't know the passcode but have synced with iTunes before while the passcode was set on it, you can back it up then restore it in iTunes on the last computer it was synced with.
If you haven't synced it while the passcode was set on it, or if you don't have access to the last computer it was synced with, you'll have to force it into recovery mode and restore it as explained here: http://support.apple.com/kb/ht1808. Then restore to an existing backup if you have one; if not, you'll have to restore it as a new iPhone and start over.

Trying to download iTunes on my husband's windows vista laptop and we keep getting error messages that say error z, apple application support was not found, windows error 2. Tried 2 different browsers and it still would not work. Can you help? Thank you.

Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I restored my iphone 2 to factory settings and now it says the carrier is not supported. what can I do? I bought it from the us years ago and used it in romania and uk.

I have a Iphone 2 bought several years ago from the us, and used it in romania with a romanian number and in the uk. I think it was unlocked in the us by iphone. I did a stupid thing and I reset the phone to the factory settings and now I inserted a lyca sim and it says that The sim card inserted does not seem to be supported. please help me!!!

I'm assuming you're referring to the original iPhone.
More than likely, it was jailbroken or hacked to unlock it.
In the US, all of the original iPhones sold were locked to AT&T. AT&T did not offer unlocking at the time.
The best case scenario is that it has now re-locked to AT&T. Luckily, AT&T now offers unlocking. All original iPhones were sold at full retail. They were not subsidized.
Submit a request here and see if they will unlock it. https://www.att.com/deviceunlock/#/

Since updating yesterday iTunes will not open/sync/recongnize my iPhone. No error messages, ive tryed un/re-installing it but the same thing occurs.. Anyone! Please can you Help? Thank-you

HELP!! my iTunes will not respond to connection via usb, it does not reconize it or sync it, no purchased, wont re-charge etc, when it used to work Yesterday
and i did an update... ive tryed un/re-install and its the same problem... how ever on my other computer its fine...... Please HELP !! Thank-you

Hey!
Glad to hear that you and your family made it through relatively unscathed! I think we all need to take better care of our wonderful planet, because I think we are upsetting Mother Nature!
I have the Windows Installer Clean-Up screen up and tried to upload a screen cap for you, but IE immediately shuts down every time I try. So I'll have to transcribe the screen for you:
I see the following:
(All Users)
(All Users) [1.2.0.10]
Those are the top two lines. The following lines after that are programs he has installed on the machine like Acrobat, Adobe, Autodesk Inventor, and such and they all have a name and program number in brackets.
And I now again have the obligatory Apple programs installed and listed again:
(All Users) Apple Application Support [1.5.1]
(All Users) Apple Mobile Device Support [3.4.0.25]
(All Users) Apple Software Update [2.1.2.120]
(All Users) Bonjour [2.0.5.0]
Please note that iTunes is NOT LISTED.
Everything else 'appears' to be normal, I'd say.
Take care, and I'll see you on the flipside! According to my clock, it's 4:11am Thursday morning there!
See ya!
- Austin

My iMac does not start up as usual. Start up disk is full message and I do not get normal desk top. Please can you help? Thanks

My iMac does not start up as usual. I now get a ' start up disk is full. You need to make space available on your start up disk by deleting files' message.
I am able to key my log on password however I just get the purple galaxy screen with no desktop.
If I try to use the keyboard I get a tone when pressing the keys.
Has worked perfectly well up until I got this dusk full message.
Can anyone help please. Thanks

Your going to have to follow the Data Recovery Efforts page here to be able to access your drive and remove files without booting the computer.
You can't open the iMac so you will need OS X booted from a external drive or via Firewire Target Disk Mode using another Mac.
https://discussions.apple.com/docs/DOC-3172
I would concentrate on Movies as this is a big source of large files to free up room.
Read Storage Drive here
https://discussions.apple.com/docs/DOC-3045
If you not handy with computers, your going to have to hire a local service or provide the info above to someone you know who can, it's not easy.

What does error message "a server with the specified hostname could not be found" mean? I'm a bit of a newbie to this can you help. Thanks

Hi Folks
Not to good at this techno stuff have a message on my phone saying "a server with the specified hostname could not be found" can anyone tell me what this means and how to fix it?
Thanks

Hi on several apps, eg local paper, can get printed word but no photos or media etc.

I´m usung version 17.0 and it´s impossible remenber paswords for sites, I have Master Password andsaved passwords-Please , can you help me.- Thanks

i´m usung version 17.0 and it´s impossible remenber paswords for sites, I have Master Password andsaved passwords.
REMEMBER PASSWORDS FOR SITES DO NOT WORK -IT´S NOT OPERATIVE
-Please , can you help me.- Thanks

Hi,
Usually Firefox will not save passwords on sites that disallow saving. You could try to use an add-on like [https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ LastPass] that has options to override that and other.
[https://lastpass.com/support_helpcenter.php KB]
[http://forums.lastpass.com/ Support]
Before that, as a test you can try to check if it's working here. If not, then you can Reset Firefox and start afresh.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

My dropbox application won't open and won't sync since I got a new hard drive on my mac book pro - can you help? thanks!

I was using drop box very well - great - and I've just got a new hard drvie and I think the permissions have changed so I can't even open the application on my desktop.. .and none of hte files are syncing... v annoying as I need to upload some images to share! Please can you help?
thank you! K

Did you use TimeMachine to restore your files?
Did you install the app or restore?
Makes a lot of difference to specify just how you swapped out and what you did.
Are you running Mountain Lion or older?
And you realize this is not forum of notebook users...
This forum deals with a desktop/tower 65lb Mac Pro
http://www.apple.com/support/macpro
Direct you to the proper forum for MacBook :
http://www.apple.com/support/macbookpro
MacBook Series Forumshttps://discussions.apple.com/community/notebooks?view=discussions
Mac OS X Forums
https://discussions.apple.com/community/mac_os?view=discussions
https://www.dropbox.com

I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........

I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>

RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock.

HT2204 I have 3 iphones and all use the same apple ID,how do I change this so each phone has its own id,do i restore the phones to factory settings first??as im having problems with contacts being added to and deleted from each phone.

I have 3 Iphone 4S and all have the same apple ID which is causing problems as far as contacts are concerned,when i sync 1 of the phones to my comp the contacts appear on all the phones.How do i create a new ID for each of the phones do I have to reset the phones to factory settings first,any help would be appreciated.:)

Hello marie196,
Thanks for the question, and welcome to Apple Support Communities.
You do not necessarily need to restore the device to factory settings, but rather sign out of the four services that utilize your Apple ID: iCloud, iMessage, FaceTime, and iTunes & App Stores. Once signed out, you can sign in with a new Apple ID. For more information, see the following article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Additional Information: You may encounter an error regarding a 90-day limit. For information on this, see the following article:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Thanks,
Matt M.

Please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?

please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?

mohammed aljasim wrote:
there are many people that error is happened with them and one of this people is me ,, Apple must be find the solution for this problem
You are absolutely WRONG. Apple bears no responsibility in this at all. YOU purchased a STOLEN phone. You are guilty of receiving stolen property at best. Take it back to wherever you bought it and demand a refund. Failing that, turn it over to the police. You got ripped off. I'm sorry you wasted your money, but there is NOTHING Apple or anyone else can do for you. Only the rightful owner of the phone can unlock it.

HT5731 My iPad says I cannot download any more because I am out of memory. I purchased space in cloud and still get same message. I do not know how to delete shows to open space. Can you help? Thanks.

My iPad says I cannot download any more because I am out of memory. I purchased space in cloud and still get same message. I do not know how to delete shows to open space. Can you help? Thanks.

Your iPad is physically out of storage space. Purchasing space in iCloud dosen't magically give your actual iPad more physical storage space.
You need to delete content off of your iPad.
https://discussions.apple.com/thread/5122738?start=0&tstart=0
http://m.youtube.com/watch?v=mZdBQoE37FA&desktop_uri=%2Fwatch%3Fv%3DmZdBQoE37FA

HT201407 I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan. please, Can you help me?

Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk Zhakey

This is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one.

I used my apple ID for my daughters new iPod and now we have the same number! Please help

I just started up my daughters new iPod and use my apple id and now we have the same number! How do I change this on my daughters iPod? I want her to be able to use my apple ID but I'd like her to have her own number... Is this possible?

Create a new ID for her:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Continue to use the common ID for Settings>iTunes and App stores.

HT4759 Hi Unfortunately I bought a 4s Apple to return the phone to factory settings and now I have the wrong password only I would input password. Please can you help me. thanks

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