HT4759 How do I set up icloud for my ipod shuffle on my new computer windows 8. I downloaded the icloud but it tells me that i don't have the icloud and I cannot add songs to my ipod.

How do I set up icloud for my ipod shuffle on my new computer windows 8. I downloaded the icloud but it tells me that i don't have the icloud and I cannot add songs to my ipod.

An iPod Shuffle can't use iCloud. It can only be used on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a supported Mac or PC.
Also you can't create and iCloud acount on your PC (or your iPod Shuffle). You have to create your account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices you can sign into it on your PC. But this still won't allow you to add songs to your iPod Shuffle as it doesn't support iCloud.

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I have the 64bit version of itunes. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! Help!

I have the 64bit version of itunes on windows 7. When I connect my iphone5 it says that I don't have the correct software and that I need to install itunes 64bit! And I can go no further! I've uninstalled and reinstalled but it makes no difference. I have no access to other computers so at the moment I don't have a backup for my iphone should anything go wrong.
Please Help!

Hello ekbowers,
It sounds like you have installed the 64 bit version of iTunes, but you continue to the get an error message that suggests to download the 64 bit version any time you connect your iPhone 5. I understand that you have already uninstalled and reinstalled iTunes, but sometimes you may need to uninstall additional components related to iTunes to completely remove it from your system.
I recommend following the steps in this article to completely uninstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Once you have completely uninstalled iTunes, you can download the 65 bit version of iTunes for Windows here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT4623 I am trying to update my phone but it tells me I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage and it still tells me that I don't have enough storage?

I am trying to update my phone, but it tells me that I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?

Connect to iTune and "Check for Update" (tap to enalrge image)

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

Ok, so I have just updated my iPad2 to the latest OS and I have lost my paid magazine subscriptions. How do I re-establish the link so that I don't have to subscribe and pay all over again?? this is frustrating as I also had to reload alot of apps

Ok, so I have just updated my iPad2 to the latest OS and I have lost my paid magazine subscriptions. How do I re-establish the link so that I don't have to subscribe and pay all over again?? this is frustrating as I also had to reload alot of non-supplied apps (games mostly). I also lost all of my contacts content.

Put them back the same you did originally. Connect your iPad to your computer via USB and re-sync the music you want back to your iPad using iTunes.

What are the steps in Apple Configurator iPad restore? It appears to me that Configurator repeats steps, but it probably is that I don't know what happens and when.

what are the steps in Apple Configurator iPad restore? It appears to me that Configurator repeats steps, but it probably is that I don't know what happens and when.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can get a clue to what it is, and potentially use it, by going to https://appleid.apple.com/ and clicking 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have, or don't want to use, your rescue email address (you won't be able to add/change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset (which will be by phone as they need to verify your id - we are fellow users here on these forums).
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add/change rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

How can I save the .mp4 files downloaded from internet to ipad memory so that I don't have to download everytime to view them again

How can I save the .mp4 files downloaded from internet to ipad memory so that I don't have to download everytime to view them again. Also they might remove them from internet so I can't rely on the bookmark to them.

I'm trying to send home movies to my 10 year old nephew who lives across the country. He doesn't have a computer. He has an iPod touch. His parents have computers. But I don't want everything I ever try to have him do result in "you need your parent's computer for this." It's getting really embarrassing. I have converted my family over to Apple computers but now they want to buy iPhones, iPads, and iPods even though I tell them to go Android. It took a decade to convert them away from windows now I'm trying to keep them away from these freedom limited iOS devices and they won't listen. Then it becomes my responsibility to make their iPads print to their fancy pre-airprint color laser jet printers, get home movies onto them, and countless other things. It's driving me nuts.
I have converted these files to a format that the iOS devices will play directly off of dropbox. Now, how do I get the infernal devices to save it instead of play it?

Brand new computer - Windows 7 - Browser Mozilla Firefox - Trying to install Adobe Flashplayer - after initial box appears, I click 'save' and nothing happens - McAffee Anti virus already installed

Brand new computer - Windows 7 - Browser Mozilla Firefox - Trying to install Adobe Flashplayer - after initial box appears, I click 'save' and nothing happens - McAffee Anti virus already installed - how do proceed?

Try using these installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)

HT1386 When I try to sync my iphone with itunes, it tells me in a warning that I don't have enough memory and yet the status bar on the bottom says I do and I know that I have enough memory.What's as

When I try to sync my iphone with itunes, it tells me a warning that I don't have enough memory and yet the status bar at the bottom says that I do and I know that I have enough memory. What's the problem? It happens with the ipods and ipad as well!!!

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I'm trying to view a site that sends a message that I don't have the most recent graphic card drivers to view with. It suggests I have the ability to view, but that my drivers might be disable. I don't know how to check to see what graphic drivers my ma

I'm trying to view a site that sends a message that I don't have the most recent graphic card drivers to view with. It suggests I have the ability to view, but that my drivers might be disabled. I don't know how to check to see what graphic drivers my macbook (end of 2008 model) have enable. Can someone help?

You don't need to care about graphic driver on Mac OSX. It includes in OSX and run the driver your MacBook need.

Do I need to download my music from my ipod touch onto my new computer into itunes before downloading more music from itunes?

Do I need to download my music from my ipod touch onto my new computer through itunes before downloading new music onto my ipod?

No you can purchase it directly from the iPod and then sync it to the computer whenever it is convenient for you

G thi need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the new software for it, what do i do?

i need to get at least itunes 10.1 for my ipod but it keeps saying that my mac doesnt have the software for it what do i do?

You need to be running Mac OS X 10.5 or newer to get iTunes 10. This OS version won't run on a G3.
Mac OS X 10.5 and 10.6 are available on DVD. Mac OS X 10.6 requires an Intel Mac.
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I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

I have an iphone 5s and i just got the 7.0.4 update. Now i don't have the option to have a fingerprint scanner. Has anyone had this same problem? If so, why is that and what did you do about it?

My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

My computer won't play videos from site like the Daily Show and the CW, but they stopped working last week. I have the newest version of Adobe player. Anyone know why the full videos will not play?

I failed to mention that the sound does play on the videos that are not playing.

HT4759 How do I set up icloud for my ipod shuffle on my new computer windows 8. I downloaded the icloud but it tells me that i don't have the icloud and I cannot add songs to my ipod.

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