HT4759 how to cancel storage upgrade immediatley

how to cancel storage upgrade immediatley on iphone?
Do i have to contact someone or can i just cancel it directly from my phone now

Why is it so "easy" to cancel a service with APPLE?  I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test!  Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up!  Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.

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  • HT1222 how to cancel an upgrade

    help how to cancel an upgrade to my iphone 5

    Impossible.  It is already on the server the other person uses and it may already be on the other user's computer if they have connected to the server.
    People have been mistakenly sending emails since email was invented.  Welcome to the electronic age.

  • HT4759 how to cancel iCloud space

    how to cancel iCloud space

    Why is it so "easy" to cancel a service with APPLE?  I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test!  Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up!  Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.

  • HT201318 cancel storage upgrade immediately

    By mistake, I signed up for additional iCloud storage of 10 GB.
    The screen said I can cancel it within 15 days. But I could not find any place that can allow me to do that.
    How do I cancel it immediately?
    Thanks.

    expresslane.apple.com
    click on itunes in the middle column, then itunes store to the right.
    on th next page, pick the appropriate topics/sub categories. IE purchases/billing- then billing again.
    Eventually you will get to a screen where it says "more solutions" you may see a chat option for itunes. You will probably see a call option as well, but that goes to iphone tech support and you want itunes chat. if you dont have the chat option, just email them directly. include your apple ID the purchase was made with.

  • HT4759 How to on storage and backup

    Actually my iCloud storage and backup is off.how to on

    To use iPhone storage, go to Settings>iCloud>Documents and Data and turn it on. For backup of your device, go to Settings>iCloud>Storage and Backup and turn on iCloud Backup. You can also upgrade your storage quota from 5GB here if you want!

  • HT4759 how can l best upgrade my iphone 3G ios to ios 5

    How the best can l upgrade my iphone 3G ios to ios 5

    You may be able to download an older version of WhatsApp using the info in the link below.
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/app-store -downloading-older-versions-of-apps-ios

  • How to cancel iCloud storage upgrade over email with Apple?

    I got an iCloud storage upgrade yesterday and would like to cancel it. I do not wish to pay every month for something I dont need. How do I cancel it over email if possible? I have an IOS 8.2. I want to downgrade to the 5 free GB. I purchased the 20 a month. I have only used 4 GB so I should be able to downgrade.

    Never mind I found a page that showed me how to do it.

  • HT201318 How do you cancel your icloud storage upgrade?

    I upgraded my iCloud storage and don't think I needed to. Can't work our how to canel it. I purchased it in Canada whici is where my account is registered. Help!

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • I want to cancel my upgrade on storage, how?

    How do I cancel my upgrade on storage?

    The page linked to simply says 'contact Apple' but some people have found it a little more complex. You may be able to do this using http://expresslane.apple.com -  click 'See all products and services',  then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.

  • HT201238 How do I cancel my storage upgrade?

    I purchased a 20GB storage upgrade thinking that I would need it for my music, but it appears that my music doesn't go to the cloud.  Hence, I would like to cancel my upgrade.  How/where do I do that?

    Hi Peg,
    If you wish to reduce the iCloud storage available for your account, you can do so by following the instructions on this page -
    iCloud storage upgrades and downgrades - Apple Support
    In particular see the section titled Downgrade your iCloud storage plan.
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

  • How can I cancel my iCloud Storage Upgrade?

    I enthusiastically upgarded my storage to 100GB the other day, thinking that iCloud would suit my needs.  However, I am on Google Apps for my business and it seems that iCloud will not sync, and I am not willing to switch to all iCloud at this time.
    Is there any way that I can cancel my upgrade and get a refund?
    Thanks,
    Andy

    I wish I could help but I am in the same boat.  I spent $100 and not able to use it.  I followed up on everything I could find on line but did not get my money back yet.  Have decided to follow up for the sake of the general public and to get Steve Jobs good name back for the company I loved so much under his leadership.  Next up, is that I go to the the Genius Bar and request the right help.  Good luck to all of us.

  • Has anyone worked out how to cancel their storage upgrade on iCloud immediately rather than next year

    I want to cancel my storage upgrade but can only seem to do it for next year. The email reciept states I have 15 days to cancel by contacting apple but I can't for the life of me figure out where to contact them as the only way you can comunicate about iCloud at the moment seems to be through express lane.
    Any ideas anyone?

    Instructions on cancelling an upgrade here:
    http://support.apple.com/kb/TS4009
    In another document it states (though this one does not) that the downgrade applies when you reach the end of the current subscription period (meaning that you can't downgrade part way through for a refund, I assume). This would be in line with the practice on MobileMe in the past.

  • HT201318 i live in Turkey. i want to cancel the storage upgrade that i have purchased only one week ago. i know that in 15 days it is my right to cancel and to get the payment refund. but  i don't know where to apply? i can not contact anywhere via email

    i do not know where/how to apply for cancellation of a recently made storage purchase and get the payback. any help for apple contact information (about icloud) is appreciated.

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    (If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7 )

  • How to cancel my backup storage plan?

    How can i cancel my bicloud backup storage plan?

    See this support document:  iCloud: Downgrade your iCloud storage
    Downgrading will not take effect immediately, note:
    The downgrade takes effect one year after your storage upgrade was initially purchased.
    On your Mac
    Open iCloud preferences, then click Manage.
    Click Change Storage Plan (in the upper right).
    Click Downgrade Options, then choose the storage plan you’d like to have.

  • How to cancel an iCloud storage plan?

    I am getting charged a monthly fee for iCloud storage which I do not use. How can I cancel it? I've been everywhere and all I can seem to find are ways to purchase more storage, not cancel what I've got.
    Thanks,

    See this support document:  iCloud: Downgrade your iCloud storage
    Downgrading will not take effect immediately, note:
    The downgrade takes effect one year after your storage upgrade was initially purchased.
    On your Mac
    Open iCloud preferences, then click Manage.
    Click Change Storage Plan (in the upper right).
    Click Downgrade Options, then choose the storage plan you’d like to have.

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