HT4759 I am having a time trying to make a password it will accept,what is underscore mean exactly?help!

I cannot seem to open icloud because I am not getting how to make my password correctly,what is underscore mean?It says I need letters,numbers,underscores and periods,how hard can this be? I have been trying forever.Now very frustrated,Help,please.

The underscore is what you get if you hold the shift key down and type a minus/negative sign.
Your password should contain both letters and numbers and you should have both small and capital letters, you don't need to worry about the rest.

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So the left side of my iPhone isn't working at all and I even tried turning it off for 5 minutes about 10 million times but nothing is working. Any suggestions on what to do I need help like ASAP!?

So the left side of my iPhone isn't working at all and I even tried turning it off for 5 minutes about 10 million times but nothing is working. Any suggestions on what to do I need help like ASAP!?

Have you performed a reset? Tap and hold the Home button and the On/Off button for approximately 10-15 seconds, until the Apple logo appears. Release both buttons and await restart.

Hi, i forgot my macbook pro(snow leopard) password and i tried to reset it through single user mode, but whenever i type, everything comes out in CAPs instead of lower case. Each time i press the minus(-), it always comes out as an underscore(_).Pls help.

Hi, i forgot my macbook pro(snow leopard) password and i tried to reset it through single user mode, but whenever i type, everything comes out in CAPs instead of lower case. Each time i press the minus(-), it always comes out as an underscore(_).Pls help.

Well, you can try easing the shift key up with something thin but flexible (credit card sort of thing) but if the contacts below are stuck you may need to get it seen to by an authorised repairer.
If you can borrow a keyboard (a PC one will probably work as long as the password is alpha-numeric with no special characters) you can at least get in to backup your HD before going for repair.

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
N.B. iTunes version is the last one available from https://apple.com/it

Hey sweetcake74,
Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

I have OS X 10.8.5 trying to upgrade. Have downloaded latest OS X Maverick but to install I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated.

My system is Mac HD OX S 10.8.5. I want to upgrade 10.9.1 and have downloaded it. However, to install it I am prompted for the Admin Password. I don't believe one was ever set up. I have tried my Apple Id Password but not accepted, Advice appreciated?

If you have 10.8.5 you don't have a PowerPC Mac (PPC). PPC is for pre-2006 Macs. Go to Apple menu -> About This Mac to make sure you have an Intel Mac and that you didn't flip the 5 and 8 in your operating system indication. If you actually have 10.5.8 but you have Intel it gets a lot more complicated to install 10.9.
10.5.8 is the maximum for PowerPC.
10.6 can be upgraded on Intel with this tip:
https://discussions.apple.com/docs/DOC-2455
And it also help you get up to 10.6.6 or 10.6.8 as needed.
https://discussions.apple.com/docs/DOC-6271
will help someone with 10.5.8 determine if they are ready to jump to 10.7 or later.
If you have 10.8.5, you must install 10.9.0 first (free from the Mac App Store) to get to 10.9.1.
Backup your data:
https://discussions.apple.com/docs/DOC-1992
and check http://www.roaringapps.com/ and your printer, scanner, and peripheral drivers are compatible with third party vendors before upgrading to 10.9.

When i move a clip into the top project screen, it cuts off about an inch of video. im trying to make a chin face video so i need that inch. any help?

when i move a clip into the top project screen, it cuts off about an inch of video. im trying to make a chin face video so i need that inch. any help?

1) Make sure that your project is in the same aspect ratio as your camera. If your camera shoots 16:9. make a 16:9 project.
2) Check the clip inspector for the clip in your project to see if Image Stabilization is turned on. Stabilization works by zooming in, so you may want to turn it off.

I want to move my photos from iPhoto to Time Capsule to make space on my computer. What's the best means of doing this?

I want to move my photos from iPhoto to Time Capsule to make space on my computer. What's the best means of doing this?

Please do not do this.
The Time Capsule was designed for your backups.....not as an everyday hard drive. Access to the Time Capsule is slow.
If there is any loss of connection between iPhoto and the iPhoto library when you are reading or writing, the entire iPhoto library is easily corrupted.
The chances of corruption are even more likely if you are using wireless on the computer.
And....even if you decide to risk this....if you move your "original" iPhoto library to the Time Capsule.....how will you make backups of the library?
The only copy of the library will be on the Time Capsule....you have no backups.....when, not if, the Time Capsule has a problem.
Simply stated, I would never do this with any important data that you cannot afford to lose. Please post in the iPhoto support area if you need to confirm this.
iPhoto
If you do want an idea of how to move your iPhoto library correctly, post back and we can help.

"Your Time Machine back up disk cannot be found." What does this mean?

I have an external hard drive that has never been disconnected from my iMac.
About 3 weeks ago, I started noticing that some of my iTunes library songs had "!" in front of them, and I wasn't able to find them to play. Over time, more and more iTunes songs had this problem. Someone recommended that I look in the hard drive library, for individual titles, and sure enough, there they were! I've been dragging them back to iTunes but this is going to take forever, because I'm a music teacher and I have a lot of songs in my library.
In this process, I decided to see if the songs were still on the external hard drive, the Time Machine. However, I get the message "your time machine back up disk cannot be found." I have no idea what this must mean, because the Time Machine has been plugged in for a couple of years now. But somehow, the computer doesn't recognize it any more.
Are the two problems related? And what should I do?

There is no relation.
Time Machine backups : my opinion is that this is a real waste of disk space, usefull for a few number of files but that's all ! In case of a reinstallation, everyone is performing a fresh installation ... In addition, after a certain time, TM erases the oldest files.
I personnaly backup only on mediums (CDs, DVDs, DVDs) etc ... then i'm always sure to find again what i'm searching for.
iTunes : a "!" means that you have moved from one place to another an audio file (or erasing it by error) and iTunes has just stored a link to the file and not the file inside its own folders. Probably you have never consolidated you library. The question is : where are you storing your files ? inside your mac plus inside external drives ? Please make sure, if you are managing often files in iTunes, to consolidate them in order for iTunes to copy them inside its own folders, else it becomes quickly a nightmare.
iTunes manages files on 3 different ways now :
- real files inside it
- links to files out of its folders
- files from iTunesMatch

Tried to update my phone it would not do it then it said to restore i tried it said cannot be restored error 1611 what does that mean

I tried to update my phone it would not let me do it then it said to restore it i tried that it said error 1611 has occured what does that mean

Error 1611:
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
** Copied from http://support.apple.com/kb/TS3694#error1611
Troubleshooting security software issues:
http://support.apple.com/kb/TS3125

HT3275 The backup disk image "/Volumes/ Time Cap/ iMac.sparsebundle" is already in use. What does this mean?

The backup disk image “/Volumes/ Time Cap iMac.sparsebundle” is already in use. What is a sparsebundle and how do I fix this?

Restart the Time Capsule as follows:
Pull the power cord from the back of the Time Capsule
Wait a minute
Plug the power cord back in to the back of the Time Capsule
This will fix this issue about 98% of the time. If you happen to be in the 2% category, there are more "fixes" here:
The Backup disk image ... sparsebundle ... is already in use.

I'm trying to make this work, but can't figure it out. Please help.

I am trying to make a Presentation to email for others to see without a browser, but when I do, it doesn't show. I've downloaded Adobe Flash Player 10.0 r22, I've built the presentation, I've published the presentation and uploaded to my hosting. I have tried everythiing I can think of. It works on my machine; however, when I try to view it out of it's containing folder, it doesn't show anything but the preloader. Can someone please help me?
I can send you an example of a working Presentation along with a Zip file containing my presentation with everything I've built if my explanation isn't quite clear. Please help.
Thank you,

Yes,
I need to remove it from this forum.
Sorry about that,
R.A

My iPad 2 is not recognised by iTunes. I have tried all the steps as mentioned by the support communities. I have spent lot of time trying to diagnose the problem but no success yet. I need immediate help. I have my laptop with windows XP.

I have tried all the steps as suggested by the community partners i.e. uninstall/reinstall itunes (number of times). If I plug my ipad 2 on my office PC which has itunes, it is recognised immediately. My lap top does not show 'NEW HARDWARE FOUND" as iPad. It just says new hardware found and shows scanner and camera hardware recognised. In my opinion there could be programme file which is having conflict with ipad 2 recognisation. I am surprised to find that APPLE has not yet come out with straightforward steps for stting up procedures to avoid this recognition issue. It is waste of time and causing lot of aggravation among iPad 2 purchasers.

Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?)

Am having trouble when trying to send a sms it will not SEND does anyone know what to do ?

I have had this IPhone for 1 year now and all seemed to work fine but since the last Updated I cannot send text messages & Face Tine message...
Please does anyone kow what to do ?
Thanks for your kind advice.

Hi laurafromcapetown,
Thanks for visiting Apple Support Communities.
If you're not able to send text messages or use FaceTime, start with the troubleshooting tips in these articles:
iOS: Troubleshooting Messages - Apple Support
iOS: Troubleshooting FaceTime - Apple Support
All the best,
Jeremy

HT4759 I am having a time trying to make a password it will accept,what is underscore mean exactly?help!

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