HT4759 I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
At the present time, audiobooks are a one-time download and cannot be redownloaded again for free. You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.
Similar Messages
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I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?
The 2G iPod can only go as high as iOS 4.2.1. If you want apps that require an iOS higher than 4.2.1 you need a newer model iPod.
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I dropped my phone in water and know the headphone jack won't work. i will put the headphones in and sound will blast out and it sounds off. is there anyway to fix that?
- Thank you!!!Make an appointment at the genius bar of your local Apple Store. Take your credit card.
An out of warranty replacement is $199. -
I drop my phone in water and it wont power back on
I drop my phone in water and it won't power back on?
Yes, that is very possible.
Water and electronics do not mix. You'll most likely have to buy a new phone. -
I somehow knocked my iphone 4s in the sink of water and everything seems to work except the camera. Is there a way to reinstall the software or does anyone know what I can do other than using phone protection insurance? All my pictures are there and they upload and share but just can't get the camera to take pictures.
The device is damage, it was dropped in water. You are lucky that the device works at all.
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I dropped my phone in water and the speaker will not work
I dropped my iPhone 4 in the sink and pulled it out immediately but it had been completely submerged. I then shook all the water I could out and found that everything worked fine, except for the speakers. I now cannot place a phonecall or play any music with out headphones or a speaker. Also when I try upping the volume, it says headphones when the volume thing is displayed. Is there any way I can get my speakers to work again? I have my phone in a bowl of rice already.
You're lucky that's all that went wrong.
First thing is to immediately turn off the phone.
There is probably still water in the headphone connector causing a short.
To dry the phone place it in a bag of rice and leave it there sealed in the bag of rice for several day. Hopefully when you turn it back on the headphone connector will work as before.
Normally submergence in water destroys a phone.
If the phone does not return to proper working mode, make an appointment at an Apple Store to have the phone replaced for the out of warranty fee. -
Dropped my phone in water and did not turn it off, what do i do?
I knocked my phone of the sink and into the toilet. the water was only halfway up the screen vertically and fell upside down on the power button side. it barely touched the speakers and the charger part but when i pulled it out and dried it off, i did not turn it off because I thought it was fine - the sreen was fine and everything worked perfectly until the grey screen and the black apple logo came up and had a bunch of code at the top of the screen? i dried it out even more and tried to turn it off, and it wouldn't. then it started changes screens a lot until it came to the restart screen and i thought it was okay but now it's blacks out in an airtight bag of rice..what do I do? is there no hope now and just replace? if I have apple care, how much would it cost to replace an iphone 5?
shusha29 wrote:
But I would also like to now if there's anything else I can do before having to get a new phone?
There is nothing more that you can do...turning the iPhone on and off does not help and can cause further damage if there is still moisture inside...moisture and electronics are not compatible.
At this point the best option is a visit to an Apple store genius bar for help. -
When I open Itunes it displays only on 1/2 of my computer screen, is there away that I can make it display on my full screen, check the full screen window function does not do anything, all my other's display fine it's just I tunes " Help"
Did you try dragging the corner to stretch the screen? Or the green traffic light?
If so, try pressing the green traffic light while holding the option key... or delete the .plist for iTunes or edit it manually. -
HT204053 I have iCloud turned on, but when I go to iTunes, I do not see any music with the cloud.
I have iTunes turned on, but do not see any music from the cloud (with the little cloud prefix in front of the song) on my MacBook Pro.
iCloud only allows you to access your music from iCloud in two ways. First, you can redownload music previously purchased from the iTunes store (in many countries), as outlined here: http://support.apple.com/kb/ht2519. Second, you can access your iTunes library from iCloud (up to 25,000 songs) if you subscribe to iTunes Match. See http://www.apple.com/itunes/itunes-match/.
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And then put in rice for 3 days and plugged it into my computer but it keeps flashing the Apple logo and a no charge sign. It also is not connecting to my computer and it does not say "Amelia's iPhone" in iTunes
Put it in rice for another 4 days.
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i dropped my phone in water and now it wont play sound except in headphones and i even dried it!
You'll have to buy an out of warranty phone at the apple store.
Just because you dried doesn't mean that there wasn't any damage done. -
Hello I bought a audio book yesterday and it got charged to my bank account but I left the wifi zone and it didn't get downloaded but the charge still shows on my bank account how do I downloaded with out getting charged again ?
Store>Check for Available Downloads
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Can someone help me locate my newly bought audio book from itunes store please? I bought an audio book yesterday from itunes, I received an email confirming my purchase and payment, but the book is no where to be found on my ipad. How do I get it downloaded onto my ipad? Thanks.
Where did you look?
Music>More>AudioBooks -
When I create a text message from my contact on my iphone 5, the contacts mobile number appears and not there name. But when they respond to my text, is shows up as a new text message with there name. How do I fix this?
Double click the home button and swipe up the messages app to stop it, then open the app again. This pretty much completely stops the process and freshly opens it again, resolving problems at times. I have had this happen before as well on my iPad, I get a banner, check messages, and nothing new is there.
If that doesn't work, close the app like suggested above, but then restart the phone by holding down the home and lock button for 10-15 seconds until the apple logo appears. -
iTunes will not show my purchases before October 18, when I had a different username. How do I get the older purchases (more than 5,000) listed when my password is rejected and it won't issue a new one for that username?
Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia
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