HT4759 I have forgotten my account details and password and cannot get back onto icloud
I cannot remember my icloud username or password can anyone tell me how to find this and reset
Try this...
http://support.apple.com/kb/HE34
Similar Messages
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I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it how can I get back to the original account?
Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
tt2 -
I have a Windows 7 PC and have installed Icloud control panel the latest. I cannot sucessfully login and subscribe to me daughters photos, or my nieces photos. I really could use some help, as I am not an Apple user and I am lost here...................Thankx....
Do you have an iCloud account? If so, did you sign into your account on the iCloud control panel and check Photos, then click Options to confirm that Photo Sharing is turned on?
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we have an apple ID that was set up in my wife's name. The kids have changed the account details and no-one can remember the password. They have also changed the account data and none of our birthdays are recognised by apple. We have no way of re-setting the account. The secondary email address we used when setting up the account is no longer accessible so even this option doesnt work..
What can we do as we have a large amount of purchased music on this account???1. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
3. You can't merge the accounts - they remain separate. Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME and visa versa.
4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to. -
I clicked on a link in my email and now I have a blank page and cannot get back to the mail program in I Pad at all. help please!
Try force closing the app.
Force an app to close: Hold down the On/Off button for a few seconds until a red slider appears,
then hold down the Home button until the app quits. -
I have iPad air, screen freezes after FaceTime call and cannot get back to home screen, have to power down and turn back on to get back to home screen. What am I doing wrong?
Hi RWD2,
Welcome to the Support Communities!
To resolve your issue with Facetime freezing when you end a call, I would try the first three steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If you are using Wi-Fi, it may be helpful to try these troubleshooting steps as well:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
Have a great day!
- Judy -
I have the new i-pad and cannot get a signal at work. My original i-pad did not have this problem. Any clue?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.
See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Have screen enlarged and cannot get back to normal size
have screen enlarged and cannot grt back to normal size
Try tapping your home screen twice using your three fingers if it will not help you, please go follow to this link support.apple.com/kb/TS3129 to turn off the zoom function using iTunes
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I have Edited my account information on the Edit Page and have a message;
"Please contact iTunes support to complete this transaction"
Anybody have any idea ?And have you done as requested and Contacted Support...?
See Here for Contact...
http://www.apple.com/support/itunes/contact.html -
Can someone help me? I cannot get the calendar on my iphone to sync to my macbook's iCal. It also is not showing up on iCloud. What is the problem?
I don't use iCal, but I think they both must be logged in to the same account and it is not always your iTunes account.
I have see a few iCloud sync issues at it has been usually related to the accounts themselves.
My understanding is you can have and iTunes account, and each of your devices can get free 5GB on the cloud.
The catch is each device needs a iCloud account. If you want the sync to happen between two devices then those two devices need to share the iCloud account and not the itunes account.
Not sure if this is the cause of the problem your having. -
HT1918 i want to cancel my card details and cannot get any help on phone
i want to cancel my bank card details and it will not allow me
no one will answere phone i get cut off and iv done what internet support says!!!!! HELP
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HT1296 I have songs on my itunes and cannot get them on my ipod
I cannot get the music ot my ipod
Do the songs play in iTunes?
Is there anything different about the songs that do play and those that do not . Examples are format and source (where you obtained them). -
Hi does apple issue a replacement phone for cost price even if u cannot get into ur phone because u hav lost ur pass code?
Whether your phone is locked with a passcode or not won't matter. If eligible for an out of warranty replacement, you can do such a replacement,
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I have an Apple ID and it works but I cannot use iMessage or Facetime. I enter my apple id and password and it hangs up at the verify stage. I have received the email which apple sends and it states that my apple id is verified. Any help with this?
I had this same problem. I tried turning iPhone on & off, exiting Settings, etc. Nothing worked. I realized that the E-mail address associated with my Apple ID was not connected to the iPhone via POP or IMAP. I believe that if you want to use the iMessage feature, you have to have a live connection between that E-mail server and your iPhone. After I set up the POP link to send/receive E-mails from that account, iMessage worked. Also, during my attempts to get iMessage to work, I updated my phone to the latest iOS, and when the phone rebooted, my cell number was listed and checked in the iMessage setup, where it was not visible anytime beofre that upgrade. Hope this will help someone.
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