HT4759 I just got a new macbook pro and I would like to have all of my contacts from my iPhone 4s imported. I have iCloud turned on on both devices but the contacts are not importing what am I missing

Question

For some strange reason my contacts are not populating on my macbook from my iPhone. I have iCloud turned on on both devices and I have selected the contacts folder to be in the cloud but my macbook isn't populating the data.

Answer 1

To copy your exchange account contacts to iCloud, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iDevice when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup.  (If you have more than 500 contacts to transfer from our exchange account you will need the “Pro” version.  If you aren't sure, start with the free version.  When you use it, it will tell you if you need the paid version.)  Use the app to back up the remaining contacts on your phone (from your exchange account) as a vCard attachment to an email that and send the email to yourself.  Confirm that you have received the email.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section) and set this to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your exchange account and turn off contacts syncing.*
Open the My Contacts Backup email and tap the attachment to import the exchange contacts back to your device, and to iCloud.  Go to icloud.com to confirm that the contacts are there.  If you ever want to "refresh" this with your current exchange contacts, you can reply to this conversation in the future and I can give you the steps to do so.
* You could leave it turned on if you want to reference it occasionally.  If you do, just open contacts and tap Groups, then tap the exchange account so it is unchecked and tap Done.  That will hide them from view so you don't see duplicates.