HT4759 I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

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I just updated and downloaded the new version of iTunes. I then downloaded some music and now the music won't play on my iPod or in my iTunes. The tracks play for a few seconds and then skip to the next track

I just downloaded and updated the newest version of iTunes. After updating I downloaded some new music and synced the iPod. The music doesn't play. It'll play about 30 seconds of the song and then skip automatically to the next song. I restarted the iPod. I restored it. It still didn't work. Then I tried listening to the music from my laptop straight from iTunes...and it's still doing it.
How do I fix it?

I'm assuming the tracks that won't play copy/are displayed with exclamation marks. This happens if the files are no longer where iTunes expects to find them. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

Since I downloaded Security Update 2012-006 for Mac OS X 10.6 I have been unable to print or upgrade my Quicken 2006. How can I fix this? Hurry! I need to pay my bills. thank you very much

Since I downloaded Security Update 2012-006 for Mac OS X 10.6 I have been unable to print or upgrade my Quicken 2006. How can I fix this? Hurry! I need to pay my bills.
thank you very much

Looks like Apple did the same thing with Lion that Microsoft did with Vista. Brought it on the market before it was ready.
I run a MacBook Pro and upgrading to Lion caused me two days of trouble and computer crash. Router settings removed and router blocked. Dongle not recognised, you name it.
In the end, I gave up and using my Snow Leopard installation disk and a Time Machine Backup finally got my computer up and running again. Thanks to Lion, I think I'll stay with OS X 10.6.8 at least it's reliable.

I need a refund for storage charges I bought and did not need for iCloud!

I need a refund for storage charges I bought and did not need for iCloud!

You only have 15 days to cancel and get a refund.
In the UK click on this link:
HT4874 iCloud Storage Upgrade refund

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

I have a MacBookPro6,2 and would like to connect an older Dell flatscreen, model L17BNS. I would welcome any information about the type of cable I need and any settings I might need to change, etc. Thank you for your time.

I have a MacBookPro6,2 and would like to connect an older Dell flatscreen, model L17BNS. I would welcome any information about the type of cable I need and any settings I might need to change, etc. Thank you for your time! I really appreciate the assistance. Kathy

According to:
http://en.community.dell.com/support-forums/desktop/f/3515/p/19351107/19767627.a spx#19767627
It has DVI ports. This means you are best to use an adapter that supports DVI. Note there is no audio that carries over DVI. What you need is a mini-Displayport to DVI adapter, and the proper DVI cable. Since Dell doesn't have the specs, you'll need to tell us if you have pins or holes, and how many are grouped.

I need a refund for my in app purchase

I need to refund for my purchase ..
for playtikka sloto mania purchase $49.99
can you cancel that purchase??
please let me know

If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

I need a refund for 2 apps and 2 songs that dont work

i need a refund for 2 apps (monoply)and(doodle moto) and 2 songs (whAT THE fox say)and(im sexy and i know it)

1. You have posted to the iTunes Match forum which your question is not related to
2. iTunes Store support staff do not read these forums. You will need to contact iTunes Store support directly.

HT201407 I need a refund for my iCloud Storage because I accidentally purchased it

I need a refund for my iCloud Storage because I accidentally purchased it
Serial Number 5K******DZZ (on the SIM tray)
But i seem on my phone
Serial Number:
I can't active my phone, please help me
Thanks so much
<Personal Information Edited by Host>

I'm sorry, but I don't understand what your problem is exactly. Did you check the link the brought your here:
iPhone: Troubleshooting activation issues
iTunes- Turning on Activation-only Mode
iCloud- Find My iPhone Activation Lock in iOS 7

TS3716 I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

I have an iPod nano (3rd generation). I've recently dowloaded iCloud. So now when I open iTunes the window is entirely different. And I don't have the previous menu options. I have downloaded audiobooks for years. Is it not supported by iOS5?
Can I revert back to a previous version? Or must I upgrade to a newer device? Thank you for you expertise!!

HT1725 I need a refund for a Item I did not receive $1.49 credit to my account.

I need a refund for a item, I did not receive $1.49 need to be credit back to my account.

These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday.....

I just recently upgraded from a 4S to a 5C. I backloaded the 5 from Itunes and now everytime i plug into itunes, it asks if I want to set up as new or restore from a previous backup. Why is it doing this. I did it twice yesterday..... In addtion, those are the only options I have. I cannot do anything else unless I choose one of the two. Zero options. Phone works fine though.

I figure that either of those options will result in losing all SMS and data created since the last backup. Not a major loss, but ** annoying when nothing has changed and the time it will take to restore.
When was the last time you synced your iPhone with iTunes since the backup is updated as the first step during the sync process?
Is there anyway to recover this WITHOUT having to do a full restore or set up as new?
In a word, no.
If I do restore or set up as new, how do I know it's not going to do the same thing tomorrow (like a few other forums threads I've read indicate might happen)?
There is no way to know for certain but I've never experienced the same in the first place. I venture to say having to do this is the exception rather than the rule.

Just buy my macbook last week, and the problem is i cannot start my macbook and is making are beep beep sound. And is become warm. But when I connect to a charger is can start like normally. What I'm need to do so? Thank You.

just buy my macbook last week, and the problem is i cannot start my macbook and is making are beep beep sound. And is become warm. But when I connect to a charger is can start like normally. What I'm need to do so? Thank You.

Since you are covered by warranty, I would take it to your nearest Apple store immediately. There might be a problem with the RAM. And, you have 14 days to return the machine, so if it is not an easy fix, you might want to consider returning it for another machine.

I bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

HT4759 I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

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