HT4759 ipad is disabled connect to itunes, still i have this message even after connecting and doing restor ? please help
I am trying to log in to my ipad but still gives the message of "ipad is disabled connect to itunes, i did connect and updated with restore as instructed in itunes web. but still the same message password is needed but i cant enter password as the screen is frozen with connect to itunes?
Hello mrhappy3,
I recommend this section of this article named iOS: Forgotten passcode or device disabled after entering wrong passcode found here http://support.apple.com/kb/ht1212
If you have never synced your device with iTunes
Connecting the device may result in this error message: "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
If this does not resolve the issue after a second try, then I would reset the iPad then then try again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the very best,
Sterling
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