HT4759 Problems with outlook 2010 and icloud

In outlook 2010, when trying to open up icloud calendar or contacts, I keep getting message, "The information store could not be opened". It worked fine until a few days ago. The only changes I made was to add a new router to my home network., Any suggestions?

This is a more detailed explanation of the prblem that I have posted o nthe Microsoft Forum:
I am a home user of Outlook 2010. My outlook is not picking up all my emails from the server. It is patchy. I have a whole bundle from yesterday which have not been downloaded despite appearing on my iPhone and iPad. Yesterday I received some emails - and then between 4.30pm GMT and 9.09pm GMT I did not receive 7 emails = including my responses from my iPad which I was sending. Everything appears on my iPhone and iPad, but does not come through to Outlook. No error messages or anything to tell me that there is a problem - just when I want to go back and look I cannot find them in Outlook, and have to reforward from my iPad. I get them when reforwarded so really don't understand what is going on.
Is anyone else experiencing this? BT service desk will not help me - say I need to go to the tech people on a paid for basis. If this is happening to others I guess the problem is with BT not Microsoft?

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Problems with Outlook 2007 and icloud v2.1.1

Hi
I'm a plumber and sparky in the UK and I have been a user of Mobile me for a number of years to sync my Iphone diary with my Outlook 2007 diary since the days when i had an IPhone 3. Effectively this allows me to be updated with new or cancelled appointments whilst i'm out and about working and when i finish a job i update my iphone diary which in turn updates my outlook diary and my wife, who runs the office, can then invoice based on what i have updated. All worked well until recently. Then along came Icloud and mobile me was no more. The first version of Icloud control panel worked just the same as Mobileme control panel and we had no problems then version 2.1.1 came out and suddenly strange things started to happen. Firstly the curser would not highlight, on Outlook, any details to allow us to format or copy text. Then the notes section would no longer print if these notes were updated or changed on the pc although they would if they were updated on the iphone.
I contacted Microsoft about the issue and was told that as my software was more than 90 day old i would have to pay for suppor so i declined their kind offer and then called Apple where i spoke with a very nice support lady who had never encountered this problem before. I told her that i had tried all the usual things like "repair " the Outlook installation and deleting bits from the registry file, a forum had what to do, but still the problem persisted. She then told me that i should uninstall Icloud Control panel and then re-install it which i did and bingo suddenly it appeared to work correctly however when i merged the icloud diary with the diary on my pc the problem came back.
The reason i'm writing this is to say that i managed to find the first version of Icloud control panel in my download folder so i unistalled version 2.1.1 and installed version 1.0.0 and my system is back up and running correctly. so if you're haveing a similar problem go back to an earlier version of the control panel, when it did work, and you should be ok. For the apple people who read through these posting please sort this bug out before the next update as if the problem returns when i do an update in a few months time i may well scream.
I run Outlook 2007 on a windown 7 PC that's a good 3 years old. My Iphone is an Iphone 4 running iOS5
regards
David Llewellyn.

YvetteIsh wrote:
We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !This is a known issue - bug #6603810 - "Outlook Connector shows popup reminders in Outlook 2007 for Subscribed Calendars - need to turn off".
Outlook 2007 supports reminders in non-default calendars which is why you are now seeing this issue and not with say Outlook 2003.
The bug is fixed in patch 125361-05 - you must log a sun support request to get a copy of the patch.
http://msg.wikidoc.info/index.php/Submit_sun_support_request
Regards,
Shane.

Sync problem with Outlook 2010 and BBStorm - no times transfer to Outlook

Everything seems to sync find except the calendar. It duplicates appointments on the phone, probably because all appointments it puts on Outlook turn into all day events without times or subjects. I mean, it's good to know I have something on the calendar that day, but it would be better to know what it is and when to show up. I try syncing again and the blank appointment duplicates onto the phone and still no details in Outlook. It says everything worked. What's up?

For the record - The Torch does the same thing.

TS4463 I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened.

I am using Windows Vista with Outlook 2007 and iCloud. Everything has been great until this morning. I'm suddenly getting the message "Set of folders cannot be opened. The information store could not be opened. I tried running the repair utlity to repair the iCloud however I am still getting this error message.

I tried rebooting. It didn't change anything.

Configuring iCloud email with Outlook 2010 and Gmail

Hello All,
I have created a new iCloud email (@me.com) and I want to know how I can use it NOT only on my iPhone and iPad but also on my outlook 2010 and on my Gmail account.
I use Outlook 2010 in my office and home, I use Gmail when I am on the go. My Gmail is also configured in my Outlook so basically I have all my accounts on Gmail and I just use Outlook's interface.
I want my iCloud to be on it as well. Obviously I want it to be and IMAP type of configuration so I can see all the emails on my iPhone, iPad, Outlook 2010 and Gmail!!!!
Can you please tell me where I can find relevant information on those configuration?
Thank you,
YoYo

this is sad, 7 months of no answers from the apple folks. Hello support?

Exchange email not syncing with Outlook 2010 and Z10

Hi all,
I've just set up my work email's to sync with my BB Z10. This all works fine and I'm getting the emails on my phone. But when I read an email from my phone, it does not get read in Outlook. When I delete an email on my phone, it does not get deleted in Outlook. Vice versa. If I read and delete emails in Outlook, they do not get read or deleted on my phone. This is rather frustrating as the whole point of syncing emails is to be able to have full control away from the office. I've got Delete on Handheld and Server on yet they are not deleting on Handheld and Server. These settings work fine for my personal accounts but just not on my Exchange account. Initially when I deleted a load of messages from my phone I got the following message 'Email messages will be removed from the BlackBerry Hub but will remain on the server'. Can I turn this option off? Also why is it coming up with this even though I have Delete on Handheld and Server on.
Thanks in advance,
Rajan

go to settings, accounts, choose the account in question, tap on advanced on bottom, do you show server address and port 443 below it and using SSL with PUSH on?
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

OWA receives mail long before Outlook (Exchange 2013 with Outlook 2010 and 2013)

I recently upgraded my Exchange environment to Exchange 2013 SP1. The Outlook users are now experiencing a delay when receiving email. When they do arrive they appear in batches, often 20-45 minutes after they were sent, from a mailbox on the same server.
Additionally, the mail appears instantly when you monitor the inbox using OWA. The users are experiencing this on both Outlook 2010 and 2013 clients configured in both cached and non-cached modes. This appears to be a problem with Outlook connecting to Exchange.
Any suggestion about how to correct this would be greatly appreciated. Thanks!

Hi,
From your description, when users use OWA, they can receive emails normally. But if they use Outlook 2010 or Outlook 2013, there is a delay in receiving emails.
I recommend you use the Outlook safe mode to determine whether the problem is caused by add-ins. Also, please make sure users have installed the Outlook latest Service Pack.
If the issue persist, please create a new profile and check the result.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

Windows 7 x64, Outlook 2010 and iCloud configuration - error "Outlook configuration problem"

I'm running Windows 7 x64
I had iCloud 1.x working with Outlook 2007 x32. A few months back I upgraded to Office 2010 x64, which (of course) broke the iCloud integration. I've waited for the "fix", and have now tried to get it working again with iCloud 2.11. I've tried repairing, I've uninstalled/reinstalled iCloud, I've set different default profiles, I've changed mail accounts...nada.
No matter what I do, when I get to the point of opening up the iCloud configuration and try to set up Mail, Contacts, Calendars, etc. I immediately get the following error:
"Outlook configuration problem.
Setup can't continue because Outlook isn't configured to have a default profile. Check your Outlook settings and try again."
Any suggestions?

Hi,
Regarding the issue here, Please first take an attempt to repair your Outlook personal folder file (.pst) :
How to repair your Outlook personal folder file (.pst)
We might also take a try to reinstall the Windows Search feature:
If your installation of Windows Search got damaged, we can remove and reinstall it in the following way.
Control Panel-> Programs-> Turn Windows features on or off
Deselect: Windows Search
Press OK and wait until the installer is finished.
Reboot your computer.
Repeat the above steps to enable it again.
If still have troubles with outlook search, we may need to take a look in the Event Viewer and look for any errors logged by the “Search” or “Microsoft Outlook”, And if they are not helpful to you, please post them back in together
and we will help you troubleshoot it.
In addition, we might consider seek help in the forum below regarding outlook issues:
Outlook IT pro discussions
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Hope this may help
Best regards
Michael Shao
TechNet Community Support

Syncing Groups with Outlook 2010 and Iphone 5

I am having trouble with my groups in my contacts in Outlook 2010 transferring to my Iphone 5. I have resynced my history, but that has not helped my problem. I have several groups that I email on a regular basis for work related issues. These groups have up to 125 people. The people in the groups change, and so I will move them to an inactive group on my Outlook 2010, but they will not move from the current group on my Iphone. HELP!

What app are you syncing the tasks to? Are you using an Exchange account?

HT4759 configuration with outlook 2010

Hi, I can't configure my laptop which has Outlook 2010 with iCloud which I use with my iPhone and my iPad. I get the following message :
"Outlook configuration error
Unknown error"

Hi,
I just received the same error message. May I ask you if you have found a solution already?
many thanks an best regards,
Bernhard

Problem with Outlook 2010 sync: Which PST file is used for synchronisation?

I have a problem with sync of my Outlook 2010 calendar with my iPhone. Sync works somehow but it seems that iTunes grabs any calendar but not the one of my Outlook. I looks like iTunes is connected to another PST or some other calendar file on the computer.
Is there a way to find out where iTunes takes the calendar information from while doing the sync? Any logfile?

I'm having the same issue. I work on one file, then move to another and when I go to export it brings up file #1. I have to close all the other files before I can export file #2.
Has anyone helped you with this?
I'm using a Mac Pro (8 gigs Ram 500GB HD), running OS X.4.11 and using Fireworks CS4 10.0.3.11. I just updated it and its still doing it.
Am also having crashes when working with text in a PNG file. I have to say I miss the text editor box since the machine wasn't trying to work with font appearances while you're editing text. Seems like this new "feature" makes Fireworks unstable. I'm thinking about downgrading to CS2.
Earl

HT5625 apple id problems with apple id and icloud log on

hi all you dudes out there?
i am having problems with my log on to itunes and icloud?
really thye problem began some time ago when i got an upgrade from iphone 3s to iphone 4s, i kept my old iphone as a second phone then gave the old one to my mrs?
the problem is when i send a message to anyone the wife gets it on hers too? and vice versa? i have now desected/romoved the old iphone 3s from my apple account but its still happening? on removing the old iphone i got an icloud log on with new passwords and i changed the email on record for itunes and apple log on as my emial address had changed due to a new broardband supplier so the old one became usless to me so i changed it all?
now the aqpple id still comes up as the log on id for itunes and icloud and i cant seem to rectify this even though i have changed all the details around to the new log on id`s ???and i still get her messages and her mine??? its driving me potty? i mean when you change the id surly apple should wipe the old log on? apparently not so if i try to log on with the old details it wont let me on? now i cant buy music or anything else?
has anyone got any answers so i can retify the log on and stop messages going to my phone from the wifes and mine to hers? like if i text her i get the message on both my own and to hers ???
i would say niether of us could cheat cos we get each others messages
any help would be greatly appreciated believe me! thankyou all in advance! herrline or Graham!

hi guys and gals an update to the above question?
the settings for icloud still has my old email address which i deleted from itune and apple? so maybe this is why i cant get on to itunes etc But? i cant change or delete from my iphone icloud account so i can reset it with out logging in with the old details which are no longer on itunes or apple system so im compleatetly stuck?
aaaarrhhhhh? herrline or Graham.
on the godd side the problem with the texting seems to have rectified after i followed the info from the right hand side other questions like "my wifes iphone thinks its the same as mine"? its now not messageing mine when i send messages so i hope when she sends messages i wont get her either?

Calendar problems with Outlook 2007 and plugin

We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !
Any help greatfully received.

YvetteIsh wrote:
We are trying to roll out outlook 2007 together with outlook connector 7.2u1 at patch level 125361-03. Installation goes ok. But we have a major problem with Calendars.
Having used Sun Mail & Calendar for years our users subscribe to a number of calendars, these show up in outlook in the left hand pane and are selectable to view, which syncs the calendar into outlook - all well and good.
Now the major problem, when syncing another persons calendar to view availability etc, all the reminders get sent to the user viewing the calendar as well as going to the owner - where we have users that subscribe to around 20-30 calendars thats alot of other peoples reminders that pop up on the screen !This is a known issue - bug #6603810 - "Outlook Connector shows popup reminders in Outlook 2007 for Subscribed Calendars - need to turn off".
Outlook 2007 supports reminders in non-default calendars which is why you are now seeing this issue and not with say Outlook 2003.
The bug is fixed in patch 125361-05 - you must log a sun support request to get a copy of the patch.
http://msg.wikidoc.info/index.php/Submit_sun_support_request
Regards,
Shane.

Smarview problem with Outlook 2010 - 11.1.2.2

Hi,
Everytime I start up Outlook I get an error stating Outlook experienced serious problems with the Hyperion SmartView add-in, would you like to disable the add-in. I select 'no' as I don't want it disabled in Excel. I only want it to be disabled in Outlook. I went to the Tech Ref and found this. However I don't see the 'Others' choice. Am I missing something?
To disable Smart View for Outlook only:
From the Smart View ribbon in Excel, select Options, then Advanced in the left panel.
Under Others, select Disable Smart View add-in in Outlook.

Have a look at the windows registry - HKEY_CURRENT_USER\Software\Hyperion Solutions\HyperionSmartView\Preferences\OutlookDisabled
It should be possible to run a registry update after installing Smart View to update the outlook setting.
[HKEY_CURRENT_USER\Software\Hyperion Solutions\HyperionSmartView\Preferences]
"OutlookDisabled"=hex:01
Cheers
John
http://john-goodwin.blogspot.com/

IPhone 4 won't sync calendar with Outlook 2010 and Windows 7

I have iPhone 4 and have noticed my Outlook 2010 (32 bit) calendar won't sync in either direction with my iPhone. I run Windows 7 (64 bit version 6.1 Home Premium). ITunes (10.4.1.10 version) sees my device and I even checked the serial number match. Entries in my calendar on the phone don't appear in Outlook and entries in Outlook don't appear on the phone. I have double checked all the settings and they all seem correct, so what is happening here?

Did you try the troublshooting mentioned here? Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows
Start with resetting the sync history:
Reset Sync History
If you find that some of your data syncs to your device but you see an unexpected number of changes or modifications, you may need to reset your sync history. This causes iTunes to prompt to Merge or Replace information on the device when you next attempt to sync your information. To reset your Sync History:
Open iTunes.
From the Edit menu, choose Preferences.
Click the Devices tab.
Click the Reset Sync History button.

HT4759 Problems with outlook 2010 and icloud

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