HT4759 Why don't i have an icon in my icloud for itunes and how do i get one?
Why ndon't I have an icon for itunes in my icloud and how do I get one?
If you mean iTunes in the Cloud, this is totally separate from your iCloud account. There isn't an iCloud, but it allows you to download certain previously purchased media from the iTunes and App stores, as explained here: http://support.apple.com/kb/ht2519.
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Tap the bookmarks icon in Safari (looks like an open book), then tap "Favorites". Edit the second row out of there.
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I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?
Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy -
I just got an iPad 2 and have not yet synced to my computer. I don't want to have all the duplicate songs in my iTunes. How do I get rid of duplicates?
You don't say whether you are on PC or Mac. For Mac there are these two programs which might help (I havn't tried either) :
http://www.apple.com/downloads/macosx/ipod_itunes/songsergeant.html
http://www.apple.com/downloads/macosx/ipod_itunes/idupe.html
There are probably similar programs for PCs, but I don't know what they are. On a PC you can hold the shift key and do File > Display Exact Duplicates (without the shift they may not be exact matches) - if one of each duplicate pair has the same date added then you can sort by that and then delete those with (or without) that date. -
I had quite a few notes in the 'Notes' app. I suddenly find that all of them, except 3 have disappeared. What could be the reason and how can I get my notes back?
Not fully au fait with iCloud. I don't use it. But if you have done a backup to iCloud then this might help. This reply will refresh your post thereby giving others an opportunity to comment. Meanwhile, read up about iCloud in the User Guide. Here's the link to download it - http://support.apple.com/manuals/#ipad
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i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?
You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck. -
I have an iphone 4 and so does my daughter ... in my Settings screen i have a Personal Hotspot but she does not! How do we get one on her phone and is there a charge!
from Apple doc:
iOS: System requirements for Personal Hotspot
Learn the system requirements for Personal Hotspot on your iPhone, iPad, and iPad Mini.
To use this feature, your wireless carrier must offer Personal Hotspot and your devices must meet certain system requirements.
System requirements
The table below lists the iPhone and iPad (Wi-Fi + Cellular models) capable of Personal Hotspot and which connections they can use to share cellular data with another device:
USB
Bluetooth
Wi-Fi
iPhone 4 or later
✓
✓
✓
iPhone 3GS and iPhone 3G*
✓
✓
iPad (3rd generation or later) Wi-Fi + Cellular
✓
✓
✓
iPad mini Wi-Fi + Cellular
✓
✓
✓
* On iPhone 3G, Personal Hotspot is referred to as Internet tethering.
To connect to a Personal Hotspot, your device requires:
Wi-Fi: Support for 802.11g/n using WPA2 encryption.
USB: Mac or PC with iTunes 9.2 or later installed.
Bluetooth: Mac OS X v10.4.11 or Windows.
Carrier requirements
Verify that your carrier supports Personal Hotspot for your device and that you have Personal Hotspot enabled on your cellular plan:
iPhone: View a list of carriers that support Personal Hotspot on the iPhone.
iPad and iPad mini: Check with your carrier for availability.
Additional Information
Find more information on using Personal Hotspot. -
I have double ID's for Itunes. How can I keep all my music and get rid of the ID that I do not want. It was an issue when I tried to transfer music .. I contacted Itunes and they BARELY helped me get the music back. They also would only allow me to chose one ID to replenish the music (wich was lost) to my new device. So, I chose the ID that showed more music. I am irritated that I still have 2 ID's and can't really figure out why they both have the same music. Oldest to newest purchases are shown on both id's. Also, I am afraid to sync now because they told me it was a one time deal. When docked my phone to my new computer all of the music is shown on my computer now. However not on my I phone.
I had the same problem. I solved by (I use Windows7, should be same for OSX):
1. copying the library from the older computer to the new computer, at the usual itunes media location.
2. on new computer's itunes preference (advance), uncheck the box "Copy files to iTunes media folder when adding to library"
3. open up this folder of media copied over from old computer, just drag over to itunes library, cursor will turn into plus sign.
4. since you unchecked the box for "Copy files to iTunes media folder when adding to library", you are in effect only growring the new computer's itunes library's database. Your media files are already under the folder on the new computer.
Now when you connect iphone to this new computer and tells you it wants to erase your iphone's library in order to sync with this one, go ahead, click yes. Why is this ok now? Because you've copied all your files over to the new computer. So when you sync again, your existing files are there on the new computer.
You should export play lists on the older computer to be imported on the new computer though. -
Why do my ringback tones play garbled when calling my phone and how do you get credit for the purchases?
Thanks,
DickDcoyle, We definitely know the importance of understanding options when it comes to ringback tones on your device. I'm truly sorry to learn that you've been experiencing distorted sound. Is this something that just started recently? Which device do you currently have with us? We'll look into this for you, indeed.
TanishaS1_VZW
Follow us on Twitter @VZWSupport -
I have an apple ID for the South african i Tunes store. How do I get one for the US one? I want to use Mind Snacks.
You will need a valid billing address in the US and be in the US when you want to buy anything from it. You can try requesting that it be added to the South African, but ultimately it's the app's developer that will have to grant Apple a licence to sell it there : http://www.apple.com/feedback/itunes.html
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Why can't I have a sent icon to let me check if an email message was sent so I know the recepient received it.
What email service are you using? And what is your operating system? Usually the emails you send will appear in a "Sent" or "Sent items" (or similar) folder, separate from your email inbox. Are you able to find that folder?
Any email that appears in the "Sent" folder has been successfully sent. If it's stuck in the "Outbox" folder, that means there was a problem and it has not yet sent.
Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.
I am an HP employee. -
I want an address bar so i dont have to do searches to get to a website have looked at the help pages and cant find out how to get one i thought it would be automatic so why dont i have one
''Missing Location bar''
Part of the problem in looking for solutions is that Firefox calls it the Location bar.
Use the "Alt" key to show menus, then View > Toolbars > (check) Location bar
See item #2 in restoring Menu bar and '''other''' toolbars
You can make Firefox 4.0.1 and '''Firefox 5.0''' look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]
Picture of before/after changes
* http://dmcritchie.mvps.org/icons/fx4toolbars.png -
I've been download 2 episodes from the itunes store. They have both in "processing file" mode for hours. The amount of MB of the files are complete but the downloading icon is still going. How do I get these 2 episodes to finish the processing file mode?
Rammses-
Try following the steps in this article, and try to go about restoring your iPod again. See if you can't get it to work...
http://docs.info.apple.com/article.html?artnum=302538
Also, it never hurts to try to put the iPod into disk mode whenever you're going to restore it.
http://docs.info.apple.com/article.html?artnum=93651
Best wishes,
CG -
My husband and I have been using our iCloud account for music and ap purchases only. I have decided that i would like to now create a new icloud account so that i can sync my calendar and contacts. I read about doing this online and it looks simple and easy ... and yet, when i go to switch it on my iphone, there is only 1 place for an icloud account (our shared account) and it is greyed out so that I cannot change it. How do I do this?
Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
You are confusing an itunes store account with an icloud account. You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account. (have restrictions turned off) That will disconnect the device from the account but will not delete data in icloud or other devices. Then sign in using the new ID. -
I have a $15.00 balance on a gift card.How do I retreive it and use it?
<Email Edited by Host>Welcome to the Apple Community.
Use the redeem option in the top right corner of the store window.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
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