HT4759 why was all my information in regard to active iCloud emails wiped out after last update????????? can't get anything to work! thanks a lot. can't send important docs now.
all of my email outgoing and incoming information has been wiped out since last update on my computer
You mean your mail account settings are gone?
Put them back if that is all it is.
Similar Messages
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I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?
Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc -
FU
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2 -
I am looking for help. I have been trying to get my iPads and I phones to sync a calendar to all the devices. I can't get anything to work. I am completely frustrated. I have been working for hours and getting no where. I have 2 iPads and 2 phones. Can someone please point me in the right direction.
Thank YouClick (or touch) the "Calendars" icon in the upper left corner. You should see something similar to this:
"ICLOUD" should be the only calendar set indicated on each device (otherwise, you'll get double entries). -
my computer has crushed so i have to download I tunes again,and maybe all my information will be lost.but i had I cloud and last time when i used to i tunes they have asked me to do I cloud so i did,so now when i will again setup my computer and I tunes will i get all my Contacts and Inofrmations cause i had i have an account on I cloud
If you used icloud for your contacts and calendar then you should have no problem. They will all come back on the phone once you put the icloud user name and password in. Itunes does not store the contact information except in a backup file and if you were backing up using icloud you can use that backup to restore with.
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Can't get anything at all to open in CS6
I can't get anything at all to open in CS6 (on a Mac OS X 10) and can't create `new. Yesterday it was working perfectly.
Is there any error message??
You can download the updates for ID cs6 from HERE
It can be a simple problem of corrupt preferences which you can eliminate by launching the application while keeping the Shift+Control+Option+Command keys. You will see a dialog box on launch stating do you want to reset the preferences, just go ahead and press yes and then see if you are facing the same problem.
Regards,
Ankit Kanwara -
So my iPhone 4S started draining battery after recent update, battery got changed and it worked perfect for 3 days, all of a sudden the phone shut down and now won't stay on unless connected to mains... Claims its at 100% battery but thats impossible as it was at 30% before it shut down randomly.
Cannot receive any signal "searching" constantly.
Turns off as soon as removed from usb ... wont stay on connected to laptop!
HELP!The iPhone includes a one year warranty. If an Apple store is not nearby, you can call AppleCare and handle an exchange under warranty over the phone. The exchange will be shipped to your door - someone must sign for the delivery so if no one will be at home, have it delivered where you work. You use the same box to return the existing iPhone back to Apple. Return shipping label and tape to reveal the box incuded - call the carrier with number incuded when the box is ready to be picked up. AppleCare will request a credit card in the event the existing iPhone is not returned within 10 days after the exchange under warranty is received.
Hardware can fail - it happens, which is why there is a one year warranty. -
All of the music on my Ipod Touch is blown out after I synched it with my new MacBook. I didn't get the 'synch' warning-- but now can't find my library of songs. I'm about to panic!
The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Hello
I added content to a document in Pages on my Mac last night, which was saved to icloud and this morning the additions were gone. Can I get my precious work back? ThanksJust thought I'd add my solution, I decided to go with WebDAV and I think it actually works better than the iTunes way, the steps are pretty much the same but avoiding the iTunes interface just makes things easier and faster.
I followed this guide but it does have a small mistake in the httpd-dav.conf file, on line 2, where it's WebServer/WebDAV">, it should be <Directory "/Library/WebServer/WebDAV">.
The tricky part is setting permissions which if wrong will give you errors when connecting with the iPad, I opted to set all to Read&Write since my home network has a hardware firewall. Another convenience was to add an alias to the webdav share on the Desktop.
I'm still expecting the call from Apple but even if they fix the iTunes I'm sticking with WebDAV, atleast until I see what's new with iOS5 and iCloud this fall which should bring true sync for documents (I'm hoping that they will offer encryption with my own keys, if not, then I'll probably keep using WebDAV). -
Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?
You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider. -
was forced to install Adobe again (maybe just update it) and can't get past step 3/3 because its forcing me to buy it. now its half installed and i need to agree to terms and conditions..
Let's start with what you are trying to install. Adobe Reader is free, so it won't be forcing you to buy anything. So
- What are you trying to install (full name, please, Adobe make lots of things)
- What system (e.g. Windows 7, Mac OS Lion, iPad...)
- Where do you go (what web address) to start off?
- Why were you "forced" to do this? -
Why are my contacts and calendars showing up on my daughter's iphone after I updated? Help!
Why are my contacts and calendar showing up on my daughter's iphone after I updated? Is there anyway to remove them or stop
them from going directly to her phone? Help!!!! Thanks guysSo, am I to conclude from all this that the best thing for one iMac and multiple family devices (2 x iphones, 1 x itouch, 2 x ipods) is to set up itunes account for each family member. We don't use iCloud except for my (primary iphone)
We had similar problems to the above, and since the recent 6.0.1 update we've started getting each others texts, on top of my wife and I's contacts being replicated to our young son's itouch, and a seemingly random redistribution of apps.
timmyd -
Why did I lose my end call button at bottom of screen after last update ? I have to end a call by pushin button at top of phone
Hi dave2370,
Welcome to the Support Communities!
I'm sorry to hear you are having issues with your iPhone. The red End Call button should still be working.
For initial troubleshooting, I would suggest restarting and resetting your iPhone, and also updating it to the latest version of the iOS software, which is iOS 6.1.4.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: How to update your iPhone, iPad, or iPod touch
I hope this information helps ....
Have a great day!
- Judy -
I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC.
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