HT4798 My password for the apple Id is somehow incorrect. But I try the same password on my iPhone App Store. How can I reset password using apple id?

I tried to reset my password using apple Id method, but the password I typed is incorrect. I'm sure that that's the right password because I use that ID for downloading apps from my iPhone every time. So what's wrong? That's my only way I can reset my password because I forgot my master password.:(
HELP HELP HELP

Hi Davehov,
What iOS is the phone running? If it is iOS 7, then as ramzee209 indicated, you must contact the seller to get any further.
If it is running an earlier iOS, you can hook it up to the computer where you iTunes library is located, and restore it:
Place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Cheers,
GB

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