HT4818 Hey, I was installing my mountain lion and they said install failed as I have got no recovery, what should I do?
I was facing a problem with my mountain lion installation, as I was installing, they told me that they cannot create a recovery file. Can someone help?
I'm not sure where you read that about the disk being "write-locked." That doesn't make much sense, given that the major task an installer like this must achieve is writing a whole bunch of files to the hard drive. I think your source was mistaken.
As to what happened, it sounds like your hard drive was badly corrupt to start with, or possibly was on the edge of failing and is now in the process of dying entirely. If you don't have backups of your data, that does not bode well for you, unfortunately. If you can manage to use target mode to copy your data, do that.
Once you're sure you've got all your data, you need to start up from your Snow Leopard install disk and repair the hard drive. (Since it sounds like the Mountain Lion installer didn't work, I wouldn't trust the recovery partition that Mountain Lion installs.) Or, even better, just erase the hard drive entirely and reinstall Snow Leopard. Then, once you're back up and running, with all your data back on the system and with Snow Leopard updated to the most recent version, try installing Mountain Lion again. If any of that fails again, the problem is likely to be a dying hard drive, and you'll need to replace it.
Similar Messages
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I have an OS X Montain Lion and I want to upgrade it to Mavericks,
but I only found way to upgrade to Yosemite.
Is there any way for me to update to Mavericks?
Thank youGo to the Mac App Store main page, choose Support under Quick Links, and contact Apple.
(114918) -
I updated to Mountain Lion and now my Parallels application no longer works; please help! What to do???
Make sure you have the latest version of parrallels. Think older versions are not compatible.
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I couldn't log into my apple account on my iPad, then i couldn't unlock it resulting in it being disabled, however it's the same as my iPhones password, I then called apple, i was hung up on twice and they said it will cost £70 to fix THEIR problem, help?
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097 -
I purchased a "new" iphone 4 after my first one was dropped in some water. I paid around $580. 4 days later, my wet iphone started working again, so I was pretty happy I could return the new one. When I went to the wireless wave location, they said there had to be less than thirty minutes talk time for it to be returned; no problem! Big problem! I had only owned the phone for 6 days, but there was 8 DAYS of TALK TIME on the phone in total! It wasn't even mathematically possible! The manager was more worried about whether or not I had actually used it for the 30 minutes. He couldn't have cared less that I had obviously paid full price for someone elses discarded cell phone without knowing it! I need some advice on how to handle this! I called an Apple location and they said they do NOT condone selling any refurbished Iphone products and were not aware of this. I sent an email to apple's legal email, but honestly I am just so frusturated. I tried contacting wireless wave, but obviously they don't want to talk to me. I was given no explanation at the time of return as to why there would be 8 days of talk time on a "brand new" iphone 4. They were actually trying to call my provider and make sure I hadn't used it for more than the allotted time. I was given a refund after just about losing my cool on the poor guy working there. He was in fact very nice and very understanding, but could offer no help besides giving me a refund. My husband and I have purchased many phones from the certain wireless wave location, and I can't help but wonder how many other used products we have purchased!
It's not an Apple issue and Apple has nothing to do with it.
The only way to buy an iPhone officially refurbished by Apple is to buy it from an Apple store or via Apple's website.
Refurbished iPhones sold via other retailers are not refurbished by Apple.
Sounds like Wireless Wave did all they could... they refunded your money.
Your only issue is with them. Stop getting all worked up over it. -
Help
I upgrated my computer to OS X Mountain Lion last night and since then my computer keeps restarting over and over again. The only way I can use it is by being in Safe Mode. Can you please tell me what I need to do so my computer works perfectly again.
Thank youIf you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
I've upgraded to mountain lion and now cannot use microsoft office--what happened?
I've upgraded to ox Mountain Lion and now cannot use any of my Microsoft office software. What happened?
It appears that you upgraded your computer to Mountain Lion and were using Microsoft Office 2004. In the short term, if you need to open and modify Word files, go to the file in the Finder and Control-Click on it. A menu will come up: go to Open With... and select TextEdit. This should allow you to open, modify and save the file for the short term.
You can do the same trick to open Microsoft Excel files in Preview and print them; but I do not think you can modify them in this way.
Workarounds for Microsoft Office 2004 since upgrading to Mountain Lion:
1. Upgrade to Microsoft Office 2011. This version works in Mountain Lion. However some of your legacy 2004 files may convert badly.
2. Restore the version of OS X that you were using before Mountain Lion.
3. Partition your hard drive and/or attach an external hard drive and install Snow Leopard on it and use the 'dual-boot' method of booting into Mountain Lion when you need it and booting into Snow Leopard when you need to run your PowerPC applications such as Microsoft Office 2004.
4. The method I use, which allows me to run my PowerPC applications concurrently with Lion: I installed Snow Leopard (with Rosetta) into Parallels 7 in Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439 -
Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail
Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail
Greetings,
What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps. -
My MacBook Pro mid 2010 was upgraded to mountain lion os x and then my wifi started saying no hardware installed
Hello Harrisonhcue,
I would be concerned too if I was getting the message "no hardware installed" when trying to use Wi-Fi on my MacBook Pro. For a message like this, I recommend resetting your System Management Controller (SMC) and NVRAM.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can find the full article here:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I was installing mountain lion and now my macbook pro won't start up
I was installing Mountain Lion and i restarted my computer and now it won't boot up.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
Pairing my Bose Sounddock 10 to my Macbook Pro (early 2011) via Bluetooth was fine under Mountain Lion. After installing Mavericks, connection failed. I deleted the Sounddock & attempted to pair it again. I get an occasional 'flash' in the 'Devices' list, but no pairing occurs.
I have no issue pairing the Sounddock to my iPad running iOS 7.0.3.
Has Bluetooth been changed for Mavericks?
Is anyone else experiencing similar issues?I actually have the same problem, since I upgraded to Mavericks my MacBook Pro can't seem to find the Bose sounddock 10. Has anyone found a solution to this.
It still works with the iPhone 5
Thank you -
I try to download the OS X Mountain Lion, and I keep getting an error saying, "The product distribution file could not be verified. It may be damaged or was not signed." Please Help!
If you have Intego VirusBarrier X6 installed
1. Open /Applications/VirusBarrier X6.
2. Click on the "Surf" button.
3. Click on the "Ad Banner Filter" tab.
4. Click "OFF" next to "Banner advertisement filter".
5. Start the computer in Safe Boot, then restart the computer into normal mode.
If don't not have Intego Virus Barrier installed
1. Verify that the date and time is correct on the computer.
2. Safe Boot once, then restart normally, then try downloading again.
3. Try with a different user account if the issue persists
If the issue persists
Install Lion onto an empty partition (internal or external).
Note: You can Use Disk Utility to live partition the internal drive and create a second partition large enough to install Lion.
Start from the clean installation of Lion.
Download Mountain Lion from the Mac App Store. Note that the original startup disk can be set as the destination for Mountain Lion during the installation process. -
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I have just installed Mountain Lion and now Acrobat Pro 9.5.5 won't launch. Is there a fix?
I tried uninstalling the plug ins and installing Reader based on advice in another post but it didn't work.What's your system? windows?
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Message was edited by: Michael.lu [url deleted by host]
Message was edited by: Michael Kazlow -
Dear MAC-Friends.
PLEASE HELP ME.
I am extremely afraid to do something wrong - what will be a failure so I loose all the photos I had in my iphoto library before installing the Mountain Lion.
I have just installed the MOUNTAIN-LION and now I can´t use my Iphoto-programme without answering the following question:
Choose another Library ? ( But I only want the choose the photos which one was in the old iPhoto-Library and not the other photos on the MAC-computer ? ).
and the other possibility is:
Create a new Libray ! Which iPhoto-library ?
And why create a new and to risq to loose the old photos.
PLEASE HELP ME.
Kind regards FINN GRABOWSKIOk. Let me first ask you, do you have any backups of your files - for example, do you use Time Machine or any other backup system?
Next, quit iPhoto. In the Finder, go to your Pictures folder. Is there a file there called iPhoto.Library? How large is it? (If it doesn't show the size, click once on it, click cmd-I to see the information). If it's a healthy size (ie, several GB), then that should be your library, and you can double-click it to launch iPhoto. (The application will remember where your library is next time, you can just launch iPhoto normally).
If that's not the right file, check your Trash. Is there anything in there?
Matt
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