HT4847 How can I delete an iCloud backup of a device that has been wiped and sold?

I have wiped my old iPhone and it has already been repurposed. How can I delete its backup from iCloud now?

You'll probably have to get help from Apple on that.  If you have an iPhone 5 and are within your 90-day free phone support window, get ahold of iCloud support and see if they can fix this at their end: http://www.apple.com/support/icloud/contact/.

Similar Messages

  • How can I delete an icloud account from a phone that I bought from a friend that never deleted it

    How can I delete an icloud account from a phone that I bought from a friend that never deleted it and am not in touch with him so that's not an option

    You can't, your friend can. So get in touch. If you can't then the phone is useless.

  • How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?

    How can I delete my Icloud account when I don't know the password and no longer have the email address associated with it?
    You need your password to delete it and I need the email address to reset the password.  I feel like I'm going in circles!!!  Please help!!!

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address (you shouldn't need to verify the old account).  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can i delete an icloud accout from iphone 5 (ios 7.0.4)and insert a new one ???

    how can i delete an icloud accout from iphone 5 (ios 7.0.4)and insert a new one ???

    You'll need to contact the previous owner to get them to remove the account.
    There is no way to bypass this security feature. If you can't contact the previous owner you have wasted your money and have a phone you'll never be able to use.

  • How can I delete my iCloud account when I have changed my Apple ID and cannot now sign out as do not have the original Apple ID and password.

    I am unable to delete my iCloud account from my device. This is because I recently changed my Apple ID email/ username which now means when I try to delete my iCloud account to log back in with my new Apple ID I am unable to as it requests my old Apple ID username and password which no longer exist. i am on IOS 8.1. Can someone help me find a solution to this?

    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPad and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • How can I update a quicktime movie placed in Keynote, that has been modified outside of Keynote??

    HI! I really like Keynote for quicktime playback during a tv/film shoot, and use it frequently on set.
    Media assets change frequently though, and it would be nice if the movies I place would update along with the external source.
    How can this happen in Keynote? Seems like even if you save the file without copying audio/video into document, it still somehow references the initial placed movie.
    Thanks for your help solving this problem, would be great if this app worked like every other app that imports external media.

    That's a shame. It takes some tweaking, but PowerPoint can do this. I know it's not something that is needed all the time, but it's something I've needed on a few occasions. I wonder how well the timing would work out if I broke the video up into sub clips and simply assigned a clip to each slide? It's a lot more work and I suspect I'll pick up some clips and pops during the slide changes.
    Keynote is still far better at what it does than PowerPoint, but do I ever wish it could do this so I could really show it off to people.
    Thanks for the reply!

  • HT1539 I entered the download code for"THE HOST"but instead I got a copy of"Spring Breakers".How can I correct this?  I called a friend that has"Spring Breakers"and the codes are not even remotely alike!!! I did not want to download what I received!!What'

    I entered the correct download code for "THE HOST" but instead got a copy of "SPRING BREAKERS"! All of the prompts identified it as "The Host" but the final product was "Spring Breakers"! I called a friend who has a copy of that movie and the download codes are not even remotely alike!! How can I correct this error? I 'd rather have SyFy that a bubblegum teenager flick!! HELP ME, PLEASE?!

    Hello Old Dogg new tricks,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • What will happen if you delete an iCloud account on a device that has the same iCloud account on a different device?

    I want to switch iCloud accounts on my iPod but I don't want it to delete my iCloud on my iPhone. Will it delte it? Both iPhone and iPods have the same iCloud account.

    It will only delete it from the device you press Delete on.

  • How can I delete an ODBC data source after 10g client has been uninstalled?

    I uninstalled the 10g client and now when I attempt to delete the ODBC data source, I get an error: "The setup routines for the Oracle in Oraclient10g_home2 ODBC driver could not be found. Please reinstall the driver. I re-installed the client and I get the same error, but I had to specify a new home. I still get the error. Anyone have an answer or a workaround to deleting the ODBC entry so that I can re-create with the same name later under the 9i client?

    I have the same problem... and nobody gots the point:
    1st. the ODBC and the client/home exists on the machine...
    2nd. the client/home is unistalled and so...
    3rd. tada! Now we have a impossible-to-unistall ODBC entry!
    That is happening on a Windows, at last to me...
    Please, help us if someone knows how to remove this ODBC entry... if know how to DO the stuff (permissions, system, all that things is answered above).
    Best regards,
    Bruno Araujo

  • How can I use QuickTime to make a screen recording that has both video and audio?

    How do use QuickTime to make a screen recording that can be saved with both video and audio together?

    do you know of any software that would record a QT movie playing on my Mac screen with both audio and video?
    I have used Ambrosia's Snapz Pro X ($69) for years, but they are currently upgrading their Kext (Kernel Extension) software for changes inroduced by the Lion release so it might not be your best bet at this time. I also use ScreenFlow but it is a combination capture and editing utility which runs $99 and may include more features than you may need or will use. Have also tried Screenflick ($29) which, to some extent, appears to have a functionality somewhere between that of Snapz Pro X and ScreenFlow. It is a bit more complicated to set up but for the price might be the best bargin at this point. All three can capture the entire screen or a portion thereof, with or without mic/line and/or system audio. (Or at least they all will as soon as Ambrosia updates its Kext routine.)
    Here is a URL link posted by QTKirk three days ago to an article that recaps of a number of currently available third-party screen capture apps from around the world several of which may interest you: http://mac.appstorm.net/roundups/utilities-roundups/10-screen-recording-tools-fo r-mac/

  • How can I delete a iCloud Mail backup

    I originaly setup iCloud backup to include Mail. it now takes up 14 GB in my iCloud.
    How can I delete the "Mail" backup from the iCloud and just retain the "Backup"

    Activation Lock cannot be removed without the credentials of the previous owner.
    iCloud: Find My iPhone Activation Lock in iOS 7

  • My emails do not go - they exit outbox and go to recovered. How can I delete my Icloud account and just use gmail.

    My emails go from outbox into I cloud recovered section. I have gmail too. how can I delete my icloud account and just use gmail? Speed test on wifi good.
    Any ideas please.

    Sign out of iCloud (System Preferences>iCloud)

  • How can I delete my iCloud email accounts?

    How can I delete my iCloud email accounts? I no longer own any apple devices and find that the email is at best unreliable. Also, I am having to deal with a good portion of daily tasteless spam content at the original @me.com address. As I no longer have any apple devices I wouldn't mind having the whole iCloud account deleted. I have already erased all of my information from the icloud.com site.

    Then that is all you can do.
    You currently can not delete an iCloud account.

  • Hi. How can I delete my icloud account on my iPhone? I don't have that email address I was using anymore. I tried deleting it but it is asking for the password and I don't remember it.

    Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.

    Hi ale.vica,
    You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
    1.     Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
    2.     Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
    3.     Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
    4.     Go back to Settings>iCloud and sign on with your current ID and password
    That should take care of your issue!
    Cheers,
    GB

  • How can I delete an iCloud account on my iPhone without the password?

    How can I delete an iCloud account on my phone without being able to enter the password?
    The account on my phone is linked to an old email adress that no longer exists and won't accept any of my passwords (although, this account did accept a pasword several days ago to restore my old phone to it's original settings but it won't accept that password anymore...)
    I can't change the password because the first security questions asks for my birthday which it won't accept.
    HELP!

    If your device is signed into your old iCloud ID and you are trying to change it to your current ID, and if the old ID is an earlier version of your current ID, go tohttps://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Maybe you are looking for